Troubleshooting; Restoring Settings To The Defaults; Viewing System Information; Video And Audio - Insignia NS-39D400NA14 User Manual

Insignia 39" LED TV

Troubleshooting

Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.

Restoring settings to the defaults

When you restore default settings, all the settings
you have customized (including parental controls)
are reset.
To restore settings to the defaults:
1 Press MENU. The on-screen menu opens.
2 Press or to highlight SETTINGS, then press
or ENTER. The SETTINGS menu opens.
3 Press or to highlight Reset to Default, then
press ENTER. The SETTINGS · RESET TO DEFAULT
menu opens.
4 Press or to highlight Reset to Default, then
press ENTER. A message asks if you want to
reset all TV settings to the default settings.
5 Press or to select Yes (to reset) or No (to not
reset), then press ENTER.
If you select Yes, your TV turns off, then turns on
again. The TV SETUP wizard opens.
6 Go through the TV SETUP wizard. For more
information, see
time" on page 36.
"Turning on your TV for the first
www.insigniaproducts.com

Viewing system information

You may need to view system information during
troubleshooting.
To view system information:
1 Press MENU. The on-screen menu opens.
2 Press or to highlight SETTINGS, then press
or ENTER. The SETTINGS menu opens.
3 Press or to highlight System Info, then
press ENTER. Information about the TV software
version is displayed.
4 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Video and audio

Problem Solution
Picture does not
• Change the aspect ratio. An
fill the screen.
There are black
bars around the
picture.
No picture (screen
• Press
is not lit) and no
sound.
• Make sure that the Audio Only
• Make sure that the video cables
• Adjust the contrast and
• Make sure that the power cord
• Make sure that the correct
• Try another channel. The station
• Make sure that the incoming
• Make sure that the antenna or
• Check the closed caption
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See "Aspect
ratio options" on page 41.
on the TV or the
remote control.
option is set to Off. See "Playing
TV audio only" on page 44.
are connected securely to your
TV.
brightness. See "Adjusting the
TV picture" on page 40.
is plugged in.
video input source is selected.
See "Selecting the video input
source" on page 38.
may be experiencing problems.
signal is compatible.
cable TV is connected correctly
and securely. See "Connecting a
cable or satellite box" on
page 12 or "Connecting an
antenna or cable TV (no box)"
on page 17.
settings. Some TEXT modes can
block the screen.
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