Dell 962 All In One Photo Printer User Manual page 27

5.
NOTE:
The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the
photo cartridge without first clearing the paper jam.
Remove the photo cartridge, remove any slack from the ribbon, then re-install the photo
cartridge (Loading the Photo
Printing stops during mid-print (paper stops feeding, and Error indicator light is on)
NOTE:
Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper
or any other photo paper.
Check the photo paper:
1. Remove the paper tray.
2. Check the paper slot on the back of the printer.
3. Remove loose paper from the printer.
4. Inspect the paper supply: make sure removable tabs have not been detached from the
photo paper. Reload with new photo paper if necessary.
5. Carefully "fan" the photo paper to keep the sheets from sticking together.
6. Reload the paper tray using no more than 20 sheets.
7. Re-install the paper tray, then press
Clean the paper feed roller
Print is smudged
Fingerprints may be on glossy side of paper. Handle paper by the edges or by the removable
tabs.
Print is spotted
Check to see if the photo paper is dirty, and use a dry, lint-free cloth to wipe clean. For
excessive dirt or debris, thoroughly clean the paper tray, and load new photo paper
the Photo Paper).
NOTE:
When storing photo paper, remove and close the paper tray and close the paper tray door on
the printer. These steps keep dust and debris from collecting on the photo paper or inside the
printer.
Print is too light
NOTE:
Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper
Cartridge). Press Print to resume printing.
to resume printing.
(Cleaning the Paper Feed Roller).
(Loading