Faq - SMC Networks EZ Connect SMC8002CM Installation Manual

Table 5.1
LED Status
ENET OFF
Or
USB
SYNC OFF
READY OFF
Q: None of the LEDs are on when I power on the cable modem.
Check the connection between the power adapter and the cable modem. If the
error still exists, you may have a hardware problem. Please contact your local
service provider.
SMC8002CM Installation Guide
Possible Problem
PC/device not powered on. Verify the PC/device is powered
Bad connection.
Incorrect cable between the
cable modem and the PC.
Cable failed
Faulty Ethernet card or
USB port.
Cable modem searching for
a downstream signal;
RF levels wrong.
Cable is out.
Cable modem is locked to a
DOCSIS downstream
signal.
Cable modem cannot
complete initialization.
Suggested Action
on.
Reseat the Ethernet cable at both
ends.
Replace the cable.
Replace the cable
Replace the Ethernet card or fix
the USB port.
Consult your service provider.
Check if the cable TV is
working if you also subscribe to
broadcast TV services.
Wait until the cable modem
completes initialization.
Check with your service
provider.

FAQ

19