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Troubleshooting Guide
Please check each item below if you have trouble with your vacuum.
Unplug the vacuum from the power supply before servicing.
Problem
Check Point
Suction power is weak.
Vacuum bag
Wand or hose
The vacuum does not work.
Is the hose adapter inserted
into the suction opening of the
vacuum completely?
When the vacuum bag is full
or any of the accessories are
blocked, the over-heating
protection for the motor
is activated.
Power cord does not rewind.
Power cord
Power cord won't pull out of
Power cord
the vacuum.
Specifications
Model: Moon.2
Rating: 120V/60Hz
Amps: 10
Possible Solution
If vacuum bag is
full, replace it.
If clogged or blocked,
remove the object.
Insert it completely.
Turn the vacuum off and
unplug the vacuuum.
Check the vacuum
bag and accessories
and remove any
blockages. The
vacuum can be turned
on again after approximately
20 minutes.
Pull the power cord out a
little and press the cord
rewind button again.
Do not pull it out by force.
Rewind it a little by
pressing the cord rewind
button and try pulling it
out again.
8
Owner's Information
The model and serial number of this product may be found on the bottom of the unit. You
should note the model and serial number of your vacuum in the spaces provided below, and
retain this book as a permanent record of your purchase.
Date of purchase ____________________________________________________
Serial number _______________________________________________________
Model number ______________________________________________________
Purchased from:
Store name
_______________________________________________________
Address
_______________________________________________________
City, State, Zip ______________________________________________________
Telephone
_______________________________________________________
For Best Performance:
•
Keep your canister clean and in good operating condition.
•
Change vacuum bags once a month or when the bag is 2/3 full to maximize
cleaning performance.
•
Always use genuine vacuum bags and replacement parts. Use of other products may
result in poor cleaning performance, potential vacuum cleaner damage and may void
vacuum warranty. Genuine products are designed for maximum cleaning performance.
•
Have your canister checked periodically by your Authorized Riccar Retailer.
•
Use only Authorized Riccar Retailers for parts or service.
•
Store your canister carefully in a dry area.
•
For optimum cleaning performance and safety, follow your owner's manual instructions.
(keep this for your records)
9
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