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Part of the printout is missing, or dots are missing in random
positions.
Cause
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
The ribbon is worn out.
Lines of dots are missing in the printout.
Cause
The print head is damaged.
Caution:
c
Never replace the print head yourself; you may damage the printer.
Other parts of the printer must also be checked when the print head is
replaced.
All the text is printed on the same line.
Cause
No line feed command is
sent at the end of each line of
text.
What to do
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
Replace the ribbon cartridge as
described in Chapter 1.
What to do
Stop printing and contact your dealer
to have the print head replaced.
What to do
Turn on the auto line feed setting
using the printer's default-setting
mode or the EPSON Remote! utility so
that the printer automatically adds a
line feed code to each carriage return.
See "About Your Printer's Default
Settings" in Chapter 5 or "Using the
EPSON Remote! Utility" in Chapter 4.
Troubleshooting
7
7-13
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