Packard Bell EasyNote NS11HR Service Manual
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Packard Bell EasyNote NS11HR Service Manual

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EasyNote NS11HR
SERVICEGUIDE

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Summary of Contents for Packard Bell EasyNote NS11HR

  • Page 1 EasyNote NS11HR SERVICEGUIDE...

  • Page 2: Revision History

    Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw Copyright © 2010 Packard Bell is a registered trademark of Packard Bell BV. All rights reserved. All other brands and product names are trademarks or registered trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Chapter 1: System specifications ........1 Preface ........... . 2 Conventions .
  • Page 4 Contents Required tools ..........36 Preparing the notebook .
  • Page 5 www.packardbell.com Memory ......... . . 112 Sound .
  • Page 6 Contents...

  • Page 7: Chapter 1: System Specifications

    CHAPTER 1 System specifications • Preface • Features • System block diagram • Hardware specifications and configurations...

  • Page 8: Preface

    CHAPTER 1: System specifications Preface Conventions The following conventions are used in this manual: Warning Indicates a potential for personal injury. Caution Indicates a potential loss of data or damage to equipment. Important Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

  • Page 9: Features

    www.packardbell.com Features Platform • Processor ® • Intel Core i3 Processor: 2310M (2.1 GHz) • Intel Core i5 Processors: 2410M (2.3 GHz), 2520M (2.5 GHz), 2540M (2.6 GHz) • Intel Core i7 Processors: 2620M (2.7 GHz), 2630QM (2.0 GHz), 2720QM (2.2 GHz), 2820QM (2.3 GHz) •...
  • Page 10 CHAPTER 1: System specifications Storage subsystem • Industry standard 2.5” SATA hard drive (250–750 GB) • Optical drive options: • Blu-ray Disc™/DVD-Super Multi double-layer drive • DVD-Super Multi double-layer drive • 5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard ® (MMC), Memory Stick (MS), Memory Stick PRO™...
  • Page 11 www.packardbell.com Security • Kensington lock slot • BIOS-based user, supervisor, and HDD passwords Physical specifications • Dimensions: 342 x 245 x 37 mm (13.46 × 9.64 × 1.46 in) • Weight: < 2.28 kg (5.027 lb) (including battery) Environmental specifications •...

  • Page 12: System Block Diagram

    CHAPTER 1: System specifications System block diagram...

  • Page 13: Hardware Specifications And Configurations

    www.packardbell.com Hardware specifications and configurations Item Specification CPU type Intel Core i3 Processor: 2310M (2.1 GHz) Intel Core i5 Processors: 2410M (2.3 GHz), 2520M (2.5 GHz), 2540M (2.6 GHz) Intel Core i7 Processors: 2620M (2.7 GHz), 2630QM (2.0 GHz), 2720QM (2.2 GHz), 2820QM (2.3 GHz) Core logic Mobile Intel HM65 Express Chipset...

  • Page 14: Memory

    CHAPTER 1: System specifications Item Specification Supported protocols Legacy BIOS and EFI architecture support ACPI 3.0b compliance PXE specification version 2.1 SMBIO Reference specification version 2.5 or later USB specification revision 1.1/2.0/3.0 ASF specification version 2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification version 1.01 Simple boot flag specification version 2.1...

  • Page 15: Hard Disk Drive

    www.packardbell.com Hard disk drive Item Specification Models Seagate Seagate Seagate Toshiba Seagate ST9250315AS ST9320310AS ST9500325AS MK6465GSX ST9750423AS Toshiba Toshiba Toshiba Toshiba MK2565GSX MK3265GSX MK5065GSX WD6400BPVT- MK7559GSX HGST HGST HGST 22HXZT1 HGST HTS545025B9 HTS545032B9 HTS545050B9 HTS547575A9 A300 A300/HTS5432 A300 E384 32A7A384 WD2500BPVT- WD5000BPVT- WD7500BPVT-...

  • Page 16: Lcd

    CHAPTER 1: System specifications Item Specification Transfer rate Sustained: Sustained: (KB/sec) with CD: Max 3.6Mbytes/sec with CD: Max 3.6Mbytes/sec with DVD: Max 10.08Mbytes/sec with DVD: Max 10.8Mbytes/sec with BD: Max 11Mbytes/sec Buffer Memory for CD/DVD: 2MB for BD: 4.5MB Interface SATA Applicable CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+),...

  • Page 17: Keyboard

    www.packardbell.com Item Specification Resolution support (pixels) 2560 x 1600 1900x1200 1366 x 768 1360 x 768 1280 x 768 1280 x 720 1024 x 768 800 x 600 Pixel pitch 0.226 Pixel arrangement R.G.B. Vertical Stripe Display mode Typical white luminance 220 nits (brightness) Luminance uniformity...

  • Page 18: Memory Card Reader

    CHAPTER 1: System specifications Memory card reader Item Specification Controller Alcor AU6433 Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD) Compliancy Complies to SDIO Host Interface Specification Rev 1.0 Supports MMC, MMCplus, SD Memory, and SDIO cards SDIO Version 1.10 compliant with High-Speed Mode SD Host Interface Specification v1.0 SD Host Interface Specification v2.0...

  • Page 19: Bluetooth

    www.packardbell.com Bluetooth Item Specification Chipset Foxconn Bluetooth ATH AR3011 Foxconn Bluetooth BRM 2046 BT 2.1 Foxconn Bluetooth BRM 2070 BT 2.1 Foxconn Bluetooth BRM 2046 BT3.0 Foxconn Bluetooth BRM 2070 BT 3.0 Foxconn Bluetooth ATH BU12 BT 3.0 Data throughput 2.1 Mbit/s Protocol Bluetooth 2.1/3.0...

  • Page 20: Buttons/Indicators/Ports

    CHAPTER 1: System specifications Buttons/Indicators/Ports Item Specification Buttons Power button Indicators Bluetooth/Wireless network Hard drive Battery charge Power Ports USB (three) External display (VGA) port Ethernet (RJ45) Headphone/SPDIF Audio Out Microphone in DC in jack for AC adapter 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) HDMI™...

  • Page 21: Battery

    www.packardbell.com Battery Item Specification Vendor Panasonic Samsung Sanyo Sony Simplo Type Li-ion Pack capacity 4400mAH Number of battery cell Package configuration 3 cells in series, 2 series in parallel Normal voltage 11.1V Charge voltage 12.6V (max) Power supply Item Specification Vendor Chicony Delta...

  • Page 22: Power Savings

    CHAPTER 1: System specifications Power savings ACPI mode Power Management Mech. Off (G3) All devices in the notebook are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.

  • Page 23: Chapter 2: System Utilities

    CHAPTER2 System utilities • BIOS setup utility • BIOS recovery • Clearing a BIOS password • Unlocking the hard drive...

  • Page 24: Bios Setup Utility

    CHAPTER 2: System utilities BIOS setup utility The BIOS setup utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.

  • Page 25: Navigating The Bios Setup Utility

    www.packardbell.com Navigating the BIOS setup utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens. To use the BIOS setup utility:   •...
  • Page 26 CHAPTER 2: System utilities Information The Information menu displays a summary of your computer hardware information. These information are necessary for troubleshooting and may be required when asking for technical support. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n S e c u r i t y...
  • Page 27 www.packardbell.com Main Use the Main menu to set the system time and date, and other basic options. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n S e c u r i t y...
  • Page 28 CHAPTER 2: System utilities Parameter Description Format/Options D2D Recovery Enables or disables the D2D Recovery Disabled function. This function allows the user to Enabled create a hidden partition on the hard drive to store the operation system. User can then use this partition to restore the system to factory defaults by pressing the Alt+F10 keys during system boot-up.
  • Page 29 www.packardbell.com Parameter Description Option Set Supervisor Press Enter to set a supervisor password. When set, this password Password will allow the user to access and change all settings in the Setup Utility. Set User Password Press Enter to set a user password. When set, this password will restrict a user’s access to the Setup menus.
  • Page 30 CHAPTER 2: System utilities Enter Retype the password to verify the first entry, then press You will be prompted to save the new password. Enter Press Press to save the password and close the Setup Utility or you can proceed to setting a user password. To set a user password: ...
  • Page 31 www.packardbell.com Removing a password To remove a password:   Set Supervisor Password Set User Password Press to highlight the Enter field, then press The Set Supervisor Password or Set User Password box opens. Enter Type the current password, then press Enter Press twice without entering anything in the new and confirm password...
  • Page 32 CHAPTER 2: System utilities Boot Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 33: Exit Saving Changes

    www.packardbell.com Exit The Exit menu screen lists options for quitting from the Setup Utility. P h o e n i x S e c u r e C o r e Ti a n o S e t u p I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 34: Bios Recovery

    CHAPTER 2: System utilities BIOS recovery An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

  • Page 35: Running The Flash Utility

    www.packardbell.com Disconnect the USB storage device from the computer. Perform a BIOS flash procedure to update the BIOS firmware. Running the Flash utility: To run the Flash utility: Rename the BIOS file as “XXXXXXX.FD”. Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis Recovery disk files.

  • Page 36: Clearing A Bios Password

    CHAPTER 2: System utilities Clearing a BIOS password To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap (G2201) located on the system board. Default setting Function G2201 Open (normal) Short to clear the user and supervisor passwords.

  • Page 37: Unlocking The Hard Drive

    www.packardbell.com Unlocking the hard drive To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive. To unlock a hard drive: Open the computer in a DOS environment. Type the following command: A\>...
  • Page 38 CHAPTER 2: System utilities...

  • Page 39: Chapter 3: Replacing Notebook Components

    CHAPTER3 Replacing notebook components • Preventing static electricity • Replacing the USB board discharge • Replacing the Bluetooth • Preparing the work space module • Required tools • Replacing the system board • Preparing the notebook • Replacing the cooling assembly •...

  • Page 40: Preventing Static Electricity Discharge

    CHAPTER 3: Replacing notebook components Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord and network cable before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

  • Page 41: Preparing The Work Space

    www.packardbell.com Preparing the work space Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared. • Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat. • Use a sturdy table. Make sure that the table top is wide enough to hold each component as you remove it.

  • Page 42: Required Tools

    CHAPTER 3: Replacing notebook components Required tools To disassemble the notebook, you need the following tools: • Wrist grounding strap (for ESD prevention) • Conductive mat (for ESD prevention) • Flat screwdriver • Phillips screwdriver • Non-marring plastic scribe...

  • Page 43: Preparing The Notebook

    www.packardbell.com Preparing the notebook To prepare the notebook for maintenance: Make sure that the optical disc drive is empty. Turn off the notebook. Close the LCD panel. Disconnect the AC adapter. Disconnect the network cable and all peripheral devices connected to the notebook.

  • Page 44: Removing The Battery

    CHAPTER 3: Replacing notebook components Removing the battery To remove the battery: Turn the notebook over so the base is facing up. Slide the battery release latch. Remove the battery out of the notebook. Note The battery is highlighted with a yellow rectangle in the above image.

  • Page 45: Removing The Bay Cover

    www.packardbell.com Removing the bay cover To remove or replace components located on the lower bay, you need to remove the bay cover first. Tools you need to complete this task: Non-marring plastic scribe Phillips #0 screwdriver Screws removed during this task: •...
  • Page 46 CHAPTER 3: Replacing notebook components Insert a non-marring plastic scribe on the cover’s notch to release the cover from the computer, and then remove the cover.

  • Page 47: Replacing The Hard Drive

    www.packardbell.com Replacing the hard drive Tools you need to complete this task: Non-marring plastic scribe Phillips #0 screwdriver Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 2 chrome M3×4 (hard drive bracket) To replace the hard drive: Complete the steps in “Preparing the notebook”...
  • Page 48 CHAPTER 3: Replacing notebook components Grasp the black mylar tab and use it to disengage the hard drive from its connector, and then remove the drive from its compartment. If your new hard drive already includes the hard drive bracket, go to step If you need to use the bracket from the old hard drive, go to step...

  • Page 49: Replacing The Wireless Card

    www.packardbell.com Replacing the wireless card Tools you need to complete this task: Non-marring plastic scribe Phillips #0 screwdriver Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (wireless card) To replace the wireless card: Complete the steps in “Preparing the notebook”...
  • Page 50 CHAPTER 3: Replacing notebook components Remove the screw securing the wireless card. Pull the card out of the slot. Insert the new wireless card at a 30° angle into the empty Mini Card slot. The card is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.

  • Page 51: Adding Or Replacing Memory Modules

    www.packardbell.com Adding or replacing memory modules Important Use only memory modules designed for this notebook. Tools you need to complete this task: Non-marring plastic scribe Phillips #0 screwdriver Screws removed during this task: • 3 black M2.5×6 (bay cover) To add or replace memory modules: Complete the steps in “Preparing the notebook”...

  • Page 52: Replacing The Optical Drive

    CHAPTER 3: Replacing notebook components Replacing the optical drive Tools you need to complete this task: Non-marring plastic scribe Phillips #0 screwdriver Screws removed during this task: • 1 black M2.5×6 (optical drive) • 1 black M2×3 (optical drive bracket) To replace the optical drive: Complete the steps in “Preparing the notebook”...
  • Page 53 www.packardbell.com If your new optical drive already has it’s own bracket and bezel, go to step If you need to use the bezel and bracket from the old optical drive, perform steps 6 – as necessary. Detach the bezel from the old optical drive. Remove the screw that secures the optical drive bracket, and then detach the bracket from the drive.

  • Page 54: Replacing The Palm Rest Module

    CHAPTER 3: Replacing notebook components Replacing the palm rest module Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 55 www.packardbell.com Release the antenna cables from its latches. Remove the optical drive screw, and then remove the optical drive. Remove the screws securing the palm rest on the base side.
  • Page 56 CHAPTER 3: Replacing notebook components Locate the small gaps on the bottom side of the palm rest and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the palm rest from the base enclosure. Once the bottom side is separated, pry loose the left and right sides of the palm rest, until all the palm rest retaining tabs have been released.

  • Page 57: Replacing The Touchpad Board

    www.packardbell.com Replacing the touchpad board Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 58 CHAPTER 3: Replacing notebook components Note A circuit board that is >10 cm has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board. Observing the same orientation as the old touchpad board, secure the new board on the palm rest.

  • Page 59: Replacing The Keyboard

    www.packardbell.com Replacing the keyboard Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 60 CHAPTER 3: Replacing notebook components Remove the hard drive screw, and then remove the hard drive from its compartment. If the notebook has a wireless card installed, unplug the antenna cables. Release the antenna cables from the latches securing them. Remove the optical drive screw, and then remove the optical drive.
  • Page 61 www.packardbell.com Remove the screws securing the palm rest and keyboard frame to the base side. Remove the palm rest by performing steps 9 – of the “Replacing the palm rest module” procedure on page Locate the small gaps on the top side of the keyboard frame and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the keyboard frame from the base enclosure.
  • Page 62 CHAPTER 3: Replacing notebook components Unlock the system board’s power button board cable connector, and then remove the cable. Lay the keyboard frame down. Remove the screws securing the keyboard. Lift the keyboard from the frame.
  • Page 63 www.packardbell.com If your new keyboard already includes the keyboard frame, go to step If you need to use the keyboard frame from the old keyboard, go to step Position the new keyboard on the keyboard frame. Secure the keyboard with the screws removed in step Lay the keyboard down and insert the keyboard cable to its system board connector, and then close the clip to lock the cable in place.

  • Page 64: Replacing The Speakers

    CHAPTER 3: Replacing notebook components Replacing the speakers Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 65 www.packardbell.com Detach the mylar tape covering the speaker cable, and then release the speaker cable from the latches securing the cable. Disconnect the speaker cable from the power button board. Remove the speaker screws, and then remove the speakers. Position the new speakers on the keyboard frame. Secure the speakers with the screws removed in step Reconnect the speaker cable to the power button board.
  • Page 66 CHAPTER 3: Replacing notebook components If you have disconnected any wireless antennas, reconnect them now. Reinstall the bay cover. Reinstall the battery.

  • Page 67: Replacing The Power Button Board

    www.packardbell.com Replacing the power button board Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 68 CHAPTER 3: Replacing notebook components Disconnect the speaker cable from the power board. Unlock the power button board cable connector (1), and then remove the cable (2). Remove the power button board screw, and then remove the old power button board from the keyboard frame. Position the new power button board on the keyboard frame.

  • Page 69: Replacing The Usb Board

    www.packardbell.com Replacing the USB board Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 70 CHAPTER 3: Replacing notebook components Remove the USB board from the tabs securing it. Place the new USB board in the base enclosure. Reconnect the two USB board cables to the new USB board. Reinstall the keyboard by performing steps 21 –...

  • Page 71: Replacing The Bluetooth Module

    www.packardbell.com Replacing the Bluetooth module Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 72 CHAPTER 3: Replacing notebook components Reinstall the palm rest module by performing steps 14 – of the “Replacing the palm rest module” procedure on page Reinstall the optical drive by performing steps 10 of the “Replacing the optical drive” procedure on page Reinstall the hard drive by performing steps 8...

  • Page 73: Replacing The System Board

    www.packardbell.com Replacing the system board Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 74 CHAPTER 3: Replacing notebook components Remove USB board by performing steps 6 of the “Replacing the USB board” procedure on page 63. Remove the Bluetooth module by performing step 6 of the “Replacing the Bluetooth module” procedure on page Unlock the two USB board cable connectors (1), and then remove the USB board cables from their system board connectors (2).
  • Page 75 www.packardbell.com Carefully pull the system board out of the base enclosure, and then flip it over (1). Disconnect the DC-input cable from its system board connector (2), and then remove the system board (3). Discrete model UMA model Remove the cooling assembly by performing steps 4 –...

  • Page 76: Replacing The Cooling Assembly

    CHAPTER 3: Replacing notebook components Replacing the cooling assembly Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Additional materials you need to complete this task: • Soft cloth and isopropyl alcohol; or alcohol pad •...
  • Page 77 www.packardbell.com Loosen the spring-loaded captive screws securing the cooling assembly. Follow the screw sequence indicated on the below images. Discrete model UMA model Remove the cooling assembly from the system board. Discrete model UMA model Lay the cooling assembly down in an upright position to avoid tainting your work space with thermal grease.
  • Page 78 CHAPTER 3: Replacing notebook components Reconnect the cooling fan cable to its system board connector. Reconnect the DC input cable to its system board connector. Reinstall the system board by performing steps 19 of the “Replacing the system board” procedure on page Reconnect the LCD, USB board and Bluetooth module cables to their system board connectors.

  • Page 79: Replacing The Processor

    www.packardbell.com Replacing the processor Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Additional materials you need to complete this task: • Soft cloth and isopropyl alcohol; or alcohol pad • Thermal grease Screws removed during this task: •...
  • Page 80 CHAPTER 3: Replacing notebook components Use a flat-blade screwdriver to turn the processor lock screw counter-clockwise (1). Remove the old processor from the system board (2). Align pin 1 of the new processor (indicated by the gold arrow on the corner of the processor) with the beveled corner of the processor socket.
  • Page 81 www.packardbell.com Reinstall the optical drive by performing steps 10 of the “Replacing the optical drive” procedure on page Reinstall the hard drive by performing steps 8 of the “Replacing the hard drive” procedure on page If you have disconnected any wireless antennas, reconnect them now. Reinstall the bay cover.

  • Page 82: Replacing The Lcd Panel Assembly

    CHAPTER 3: Replacing notebook components Replacing the LCD panel assembly Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 83 www.packardbell.com If the notebook has a wireless card installed, note the antenna cable routing for later reference and then perform step 9 to release the antenna cables from the palm rest. Release the antenna cables from the adhesive tabs and latches securing them.
  • Page 84 CHAPTER 3: Replacing notebook components Position the new LCD panel assembly on the notebook, and then secure it with the hinge screws removed in step If the notebook has a wireless card installed, proceed to step 15 to arrange the antenna cables. Refer to the antenna cable routing note made on step 9 and secure the...

  • Page 85: Replacing The Lcd Front Panel

    www.packardbell.com Replacing the LCD front panel Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) • 1 black M2.5×6 (optical drive) •...
  • Page 86 CHAPTER 3: Replacing notebook components Remove the LCD front panel screws. Carefully pry loose the front panel from the LCD assembly lid. Start on the bottom side, continue to the left and right sides, and finally the top side. Remove the front panel. Place the new front panel on top of the LCD assembly lid.
  • Page 87 www.packardbell.com If you have disconnected any wireless antennas, reconnect them now. Reinstall the bay cover. Reinstall the battery.

  • Page 88: Replacing The Webcam

    CHAPTER 3: Replacing notebook components Replacing the webcam Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 89 www.packardbell.com Place the new webcam on the top side of the LCD assembly lid. Reconnect the webcam cable to its board connector. Reinstall the LCD front panel by performing steps 6 – of the “Replacing the LCD front panel” procedure on page Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

  • Page 90: Replacing The Lcd Panel

    CHAPTER 3: Replacing notebook components Replacing the LCD panel Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 91 www.packardbell.com Remove the LCD panel bracket screws. Disconnect the microphone cable. Remove the LCD panel from the LCD assembly lid. Turn the LCD on its front to access the LCD-webcam cable.
  • Page 92 CHAPTER 3: Replacing notebook components Detach the LCD-webcam cable from the LCD’s underside. Disconnect the LCD-webcam cable from the LCD PCB. Attach the LCD panel brackets and the LCD-webcam cable to the new LCD. Place the new LCD panel on the LCD assembly lid. Reconnect the microphone cable.
  • Page 93 www.packardbell.com Reinstall the hard drive by performing steps 8 of the “Replacing the hard drive” procedure on page If you have disconnected any wireless antennas, reconnect them now. Reinstall the bay cover. Reinstall the battery.

  • Page 94: Replacing The Lcd Panel Hinge Brackets

    CHAPTER 3: Replacing notebook components Replacing the LCD panel hinge brackets Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 95 www.packardbell.com Remove the screws securing the LCD panel brackets. Attach the new LCD panel brackets to the LCD. Reinstall the LCD panel by performing steps 11 – of the “Replacing the LCD panel” procedure on page Reinstall the LCD front panel by performing steps 6 –...

  • Page 96: Replacing The Microphone

    CHAPTER 3: Replacing notebook components Replacing the microphone Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 97 www.packardbell.com Release the microphone cable from the adhesive tabs securing them, and then remove the microphone from the LCD assembly lid. Place the new microphone on the LCD assembly lid and secure its cable on the adhesive tabs. Reinstall the LCD panel by performing steps 11 –...

  • Page 98: Replacing The Antennas

    CHAPTER 3: Replacing notebook components Replacing the antennas Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 99 www.packardbell.com Release the antenna cables from the retaining latches securing them, and then carefully pry the cables loose from the LCD assembly lid to remove the antennas. Secure the new antenna cables on the LCD assembly lid and route their cables underneath the adhesive tabs.

  • Page 100: Replacing The Lcd Assembly Lid

    CHAPTER 3: Replacing notebook components Replacing the LCD assembly lid Tools you need to complete this task: Phillips #0 screwdriver Flat screwdriver Non-marring plastic scribe Screws removed during this task: • 3 black M2.5×6 (bay cover) • 1 black M2×3 (hard drive) •...
  • Page 101 www.packardbell.com Reinstall the system board by performing steps 19 of the “Replacing the system board” procedure on page Reinstall the keyboard by performing steps 21 – of the “Replacing the keyboard” procedure on page Reinstall the palm rest module by performing steps 14 –...
  • Page 102 CHAPTER 3: Replacing notebook components...

  • Page 103: Chapter 4: Troubleshooting

    CHAPTER 4 Troubleshooting • Diagnosing problems • System test procedures • Power-On Self-Test (POST) error message • Index of error messages • Phoenix BIOS beep codes • Symptom-to-FRU error messages • Intermittent problems • Undetermined problems...

  • Page 104: Diagnosing Problems

    CHAPTER 4: Troubleshooting Diagnosing problems Use the following procedure as a guide for diagnosing notebook problems. Important The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

  • Page 105: System Test Procedures

    www.packardbell.com System test procedures Testing the optical drive Use the following procedure to isolate a problem in an optical drive controller, driver, or drive. Important Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. To test the optical drive: Boot from the diagnostics diskette and start the diagnostics program.

  • Page 106: Testing The Memory

    CHAPTER 4: Troubleshooting Testing the memory Memory errors can stop your programs, show error messages on the screen, or hang the system. To test the memory: Boot from the diagnostics diskette and start the diagnostics program. Run the Memory Test and see if the test completes successfully. Press F2 in the test items.

  • Page 107: Testing The Touchpad

    www.packardbell.com Check the battery pack To check the battery pack using software: Open Power Management in the Windows Control Panel. In Power Meter, make sure that the parameters shown for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter.

  • Page 108: Power-On Self-Test (Post) Error Message

    CHAPTER 4: Troubleshooting Power-On Self-Test (POST) error message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. Important Perform the FRU replacement or actions in the sequence shown in the FRU/Action column.

  • Page 109: Index Of Error Messages

    www.packardbell.com Index of error messages Error codes Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes are shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 110 CHAPTER 4: Troubleshooting Error Messages FRU/Action Sequence System timer error Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. Test or replace the system board. Real time clock error Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

  • Page 111: No-Beep Error Messages

    www.packardbell.com Error Messages FRU/Action Sequence I/O device IRQ conflict Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook. Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. Test or replace the system board.

  • Page 112: Phoenix Bios Beep Codes

    CHAPTER 4: Troubleshooting Phoenix BIOS beep codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE...
  • Page 113 www.packardbell.com Code Beeps POST Routine Description 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization...
  • Page 114 CHAPTER 4: Troubleshooting Code Beeps POST Routine Description Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization...
  • Page 115 www.packardbell.com Code Beeps POST Routine Description Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors...
  • Page 116 CHAPTER 4: Troubleshooting Code Beeps POST Routine Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 117: Symptom-To-Fru Error Messages

    www.packardbell.com Symptom-to-FRU error messages Symptom / Error Action in Sequence The LCD backlight doesn't work. Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot The LCD is too dark. the notebook. The LCD brightness cannot be adjusted. Reconnect the LCD connectors. The LCD contrast cannot be adjusted.

  • Page 118: Memory

    CHAPTER 4: Troubleshooting Memory Symptom / Error Action in Sequence Memory count (size) appears different from Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot actual size. the notebook. Test or replace the SO-DIMM. Test or replace the system board. Sound Symptom / Error Action in Sequence...

  • Page 119: Devices

    www.packardbell.com Devices Symptom / Error Action in Sequence System configuration does not match the Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot installed devices. the notebook. Reconnect the hard disk drive and optical drive. The external display does not work correctly. Press Fn+F4 repeatedly to switch between LCD, external display, and both displays.

  • Page 120: Intermittent Problems

    CHAPTER 4: Troubleshooting Intermittent problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect. These reasons include: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

  • Page 121: Undetermined Problems

    www.packardbell.com Undetermined problems If the diagnostic test may not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a non-defective FRU).
  • Page 122 CHAPTER 4: Troubleshooting...

  • Page 123: Chapter 5: Connector Locations

    CHAPTER 5 Connector locations • System board layout...

  • Page 124: System Board Layout

    CHAPTER 5: Connector locations System board layout Top view Item Code Component Item Code Component Keyboard cable connector CARD1 Memory card reader TPAD1 Touchpad board cable RTC1 Battery connector USBCN2 USB board cable connector CHARGE Battery charge indicator R_LED1 USBCN1 USB board cable connector MEDIA_ Hard drive activity indicator...

  • Page 125: Bottom View - Discrete Model

    www.packardbell.com Bottom view - Discrete model Item Code Component Item Code Component BAT1 Battery connector WWAN1 3G module slot CPU1 Processor socket DM1-2 Memory slots 1 and 2 SIM1 SIM card slot WLAN1 WLAN module slot DCIN1 DC power cable connector G2201 Clear password hardware gap RJ45...

  • Page 126: Bottom View - Uma Model

    CHAPTER 5: Connector locations Bottom view - UMA model Item Code Component Item Code Component BAT1 Battery connector WWAN1 3G module slot CPU1 Processor socket DM1-2 Memory slots 1 and 2 SIM1 SIM card slot WLAN1 WLAN module slot DCIN1 DC power cable connector G2201 Clear password hardware gap...

  • Page 127: Chapter 6: Fru (Field-Replaceable Unit) List

    CHAPTER 6 FRU (Field-Replaceable Unit) list • Introduction • Exploded diagram • FRU list...

  • Page 128: Introduction

    CHAPTER 6: FRU (Field-Replaceable Unit) list Introduction This chapter gives you the FRU (field-replaceable-unit) listing in global configurations of this model. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
  • Page 129 www.packardbell.com Item Component LCD assembly lid LCD panel LCD front panel Right LCD panel hinge bracket Optical drive System board Hard drive USB board Base enclosure Bay cover Cooling assembly Keyboard frame Palm rest Right LCD panel hinge bracket...

  • Page 130: Fru List

    CHAPTER 6: FRU (Field-Replaceable Unit) list FRU list Category Part Name Description Part No. Adapter ADAPTER 65W ADP 65W 19V 3P ADP-65JH DB A, AP.0650A.017 19V 3PIN DELTA ADP-65JH DB A LV5 LED LF YEL- ADAPTER 65W ADP 65W 19V LV5 ADP-65VH BA LOW AP.06501.026 19V DELTA PROFILE...
  • Page 131 www.packardbell.com BATTERY SANYO BTY PACK LI+ SANYO 6C 2.2AH BT.0060G.001 AS10D LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON ID:AS10D31 BATTERY SONY BTY PACK LI+ SONY 6C 2.2AH SON BT.00603.111 AS10D LI-ION 3S2P SONY 6 CELL 4400MAH MAIN COMMON ID:AS10D41 BATTERY PANA- BTY PACK LI+ PANA 6C 2.2AH PAN BT.00604.049...
  • Page 132 CHAPTER 6: FRU (Field-Replaceable Unit) list Power button board POWER BUTTON SJV40_HR POWER BD 10759-1 D 55.WVH01.001 BOARD USB board USB 2.0 BOARD JE40_HR USB2.0 BD 10768-1 D USB 3.0 BOARD JE40_HR USB3.0 BD 10753-1 D 55.RC901.002 Wireless card WIRELESS LAN WLAN 802.11N 2.4G 2X2 REALTEK NI.23600.065 BOARD LITEON...
  • Page 133 www.packardbell.com Touchpad board TOUCHPAD TOUCHPAD SYNAPTIC TM-01465-001 56.PUD01.001 BOARD SYNAP- TIC TM-01465-001 Cables USB board cable USB BOARD C.A. USB BD FFC ,TR 50.4IT02.021 CABLE USB BOARD C.A. USB BD FFC ,JH 50.4IT02.001 CABLE USB BOARD C.A. USB BD FFC ,HB 50.4IT02.011 CABLE USB board FPC cable...
  • Page 134 CHAPTER 6: FRU (Field-Replaceable Unit) list Power cord POWER CORD CODE SWISS 2.5A 250V 3P BK 27.01518.691 10A 250V SWISS POWER CORD CODE 10A 250V 3P SWISS BK 27.01518.581 10A 250V 3PIN SWISS BK POWER CORD CORD ARGENTINE,10A 250V3G,1.8M 27.01518.0U1 10A 250V ARGEN- TINE POWER CORD...
  • Page 135 www.packardbell.com POWER CORD CORD 10A 250V 3P ITALY BK 27.01518.611 10A 250V 3PIN ITALY BK POWER CORD CORD 2.5A 250V AUSTRALIA BK 27.01518.621 2.5A 250V AUS- TRALIA POWER CORD CORD 2.5A 250V SOUTH AFRICA BK 27.01518.721 2.5A 250V SOUTH AFRICA BK (INDIA) POWER CORD CORD 6A 250V SOUTH AFRICA BK...
  • Page 136 CHAPTER 6: FRU (Field-Replaceable Unit) list LCD-webcam cable LED LCD/CCD C.A. LCD CABLE JE40 HR 50.4IQ01.031 CABLE LED LCD/CCD C.A. LCD CABLE_HL JE40 HR 50.4IQ01.001 CABLE LED LCD/CCD C.A. LCD CABLE_HC JE40 HR 50.4IQ01.011 CABLE LED LCD/CCD C.A. LCD CABLE_YY JE40 HR 50.4IQ01.021 CABLE Case/Cover/Bracket Assembly...
  • Page 137 www.packardbell.com ODD bracket ODD BRACKET BRKT_ODD_BKT_SJV40 33.4IR03.021 ODD BRACKET BRKT ODD BKT MACKING 33.4IR03.001 ODD BRACKET BRKT ODD BKT HON WIN 33.4IR03.011 HDD bracket HDD BRACKET ASSY 60 HDD BKT JE40 HR 60.4IQ19.021 HDD BRACKET ASSY 60 HDD BKT JE40 HR MACKING 60.4IQ19.001 HDD BRACKET ASSY 60 HDD BKT JE40 HR HON WIN...
  • Page 138 CHAPTER 6: FRU (Field-Replaceable Unit) list ODD SONY BD BD COMBO 12.7 TL HF SONY BC-5540H KO.0040E.005 COMBO 12.7MM TRAY DL 4X BC-5540H LF+HF W/O BEZEL SATA (HF + WINDOWS ODD TOSHIBA ODD DVDRW 12.7 TL HF TSST TS-L633F KU.0080F.014 SUPER-MULTI DRIVE 12.7MM TRAY DL 8X...
  • Page 139 www.packardbell.com ODD PLDS ODD SM SATA 12.7 TL PLDS DS-8A5SH KU.0080D.057 SUPER-MULTI DRIVE 12.7MM TRAY PLDS DS-8A5SH LF W/O BEZEL SATA FOR HF+WINDOWS7 CPU/Processor CPU INTEL CORE IC CPU SANDY BRIDGE I3-2310M 2.1G KC.23101.DM I3 I3-2310M PGA 35W PG 2.1G 35W 2/4 CPU INTEL CORE IC CPU SANDY BRIDGE I5-2410M 2.3G KC.24101.DM...
  • Page 140 CHAPTER 6: FRU (Field-Replaceable Unit) list HDD MODULE HDD 320GB5.4KS_4K FOR SJV40_HRP 320GB5.4KS_4K 5400RPM 2.5" SATA HDD WD 2.5" HDD 320GB WD WD3200BPVT-22ZEST0 KH.32008.022 5400RPM 320GB AF 5.4K WD3200BPVT-22Z EST0, ML320S, 4K DRIVE SATA 8MB LF F/W: 01.01A01 HDD MODULE HDD N320GB5.4KS7.0 FOR SJV40_HRP 320G 5400RPM 7.0MM 2.5"...
  • Page 141 www.packardbell.com HDD 640GB HDD 640GB TOSHIBA MK6465GSX KH.64008.005 5400RPM 2.5" SATA MK6465GSX LF CAPRICORN BS F/W:GJ001J HDD WD 2.5" HDD 640GB WD WD6400BPVT-22HXZT1 KH.64004.001 5400RPM 640GB 5.4K AF WD6400BPVT-22H XZT1, ML375M SATA 8MB LF F/W: 01.01A01 HDD MODULE HDD 750GB5.4KS FOR SJV40_HRP 750G 5400RPM 2.5"...
  • Page 142 CHAPTER 6: FRU (Field-Replaceable Unit) list Cooling assembly CPU HEATSINK ASSY THM DIS 45W SUNON JE40HR 60.RC901.003 Discrete model W/FAN FOR DIS Keyboard KEYBOARD KB MP-10K23A0-442 ARABIC GF4T 90.4IR07.S0A GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK ARABIC TEXTURE KEYBOARD KB V121630AS1 AR ARABIC GF4T 90.4IR07.C0A GATEWAY...
  • Page 143 www.packardbell.com KEYBOARD KB MP-10K26CS-442 CZ/SK GF4T 90.4IR07.S13 GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK CZ/SK TEXTURE KEYBOARD KB V121630AK1 CS CZECH/SLOVAK 90.4IR07.C13 GATEWAY GF4T GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK CZ/SK TEXTURE KEYBOARD KB MP-10K26DK-442 DANISH GF4T 90.4IR07.S0D GATEWAY GF4T_G11B GF4T INTERNAL 14...
  • Page 144 CHAPTER 6: FRU (Field-Replaceable Unit) list KEYBOARD KB MP-10K26E0-442 SPANISH GF4T 90.4IR07.S0S GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK SPANISH TEXTURE KEYBOARD KB V121630AK1 SP SPANISH GF4T 90.4IR07.C0S GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK SPANISH TEXTURE KEYBOARD KB MP-10K26AF-442 FR/ARABIC GF4T 90.4IR07.S2A GATEWAY...
  • Page 145 www.packardbell.com KEYBOARD KB MP-10K26HU-442 HUNGARIAN GF4T 90.4IR07.S0Q GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK HUNGAR- IAN TEXTURE KEYBOARD KB V121630AK1 HG HUNGARIAN GF4T 90.4IR07.C0Q GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK HUNGAR- IAN TEXTURE KEYBOARD KB MP-10K23HB-442 US-I/HEBR GF4T 90.4IR07.S0H GATEWAY GF4T_G11B GF4T...
  • Page 146 CHAPTER 6: FRU (Field-Replaceable Unit) list KEYBOARD KB MP-10K23K0-442 KOREAN GF4T 90.4IR07.S0K GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK KOREAN TEXTURE KEYBOARD KB V121630AS1 KR KOREAN GF4T 90.4IR07.C0K GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK KOREAN TEXTURE KEYBOARD KB MP-10K26N0-442 NORWEGIAN GF4T 90.4IR07.S0N GATEWAY...
  • Page 147 www.packardbell.com KEYBOARD KB MP-10K23SU-442 RUSSIAN GF4T 90.4IR07.S0R GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK RUSSIAN TEXTURE KEYBOARD KB V121630AS1 RU RUSSIAN GF4T 90.4IR07.C0R GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK RUSSIAN TEXTURE KEYBOARD KB MP-10K26SA-442 SLO/CRO GF4T 90.4IR07.S1F GATEWAY GF4T_G11B GF4T INTERNAL 14...
  • Page 148 CHAPTER 6: FRU (Field-Replaceable Unit) list KEYBOARD KB MP-10K23T0-442 THAILAND GF4T 90.4IR07.S03 GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK THAILAND TEXTURE KEYBOARD KB V121630AS1 TI THAILAND GF4T 90.4IR07.C03 GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 86KS BLACK THAILAND TEXTURE KEYBOARD KB MP-10K26TQ-442 TURKISH GF4T 90.4IR07.S0T GATEWAY...
  • Page 149 www.packardbell.com KEYBOARD KB MP-10K26GB-442 UK GF4T 90.4IR07.S0U GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK UK TEX- TURE KEYBOARD KB V121630AK1 UK UK GF4T 90.4IR07.C0U GATEWAY GF4T_G11B GF4T INTERNAL 14 STANDARD 87KS BLACK UK TEX- TURE LED LCD MODULE LCD NLED 14" WXGAG ANT*2 Ckk 6M.BRT01.003 14"...
  • Page 150 CHAPTER 6: FRU (Field-Replaceable Unit) list Microphone MICROPHONE MIC CABLE JE40 HR XING MENG 23.42362.021 MICROPHONE MICROPHONE CABLE JE40 HR HIT 23.42362.001 MICROPHONE MICROPHONE CABLE JE40 HR GETTOP 23.42362.011 Mainboard MAINBOARD SJV40_HR MB UMA NON3G PB MB.BRV01.001 SJV40_HR ENNS11HR_UMA INTEL HM65 LF W/RTC BATTERY &...
  • Page 151 www.packardbell.com SODIMM 2GB SODIMM 2G ACR256X64D3S1333C9 KN.2GB03.021 DDRIII 1333MHZ KINGSTON ACR256X64D3S13 33C9 LF 128*8 0.065UM SODIMM 2GB SODIMM 2G EBJ21UE8BFU0-DJ-F KN.2GB07.004 DDRIII 1333MHZ ELPIDA EBJ21UE8BFU0-D J-F LF 128*8 0.065UM SODIMM 2GB SODIMM 2G M471B5773CHS-CH9 KN.2GB09.009 DDRIII 1333MHZ M471B5773CHS-C H9 LF 256*8 46NM SODIMM 2GB SODIMM 2G AD73I1B1674EU DDR3 KN.2GB0B.026...
  • Page 152 CHAPTER 6: FRU (Field-Replaceable Unit) list Screws SCREW SCREW M3x4(86.9A524.4R0) 86.9A524.4R0 SCREW M2.5X6 ISO M2.5X6(H=0.7~0.8MM) 86.00E12.536 H=0.7~0.8MM SCREW M2*L3 M2*L3 BLACK ZN 86.FR901.001 BLACK ZN SCRW TAPPING SCRW TAPPING MACHINERY M2 LCASE 86.00P55.522 MACHINERY M2 SJV40 SCRW SELF-TAP- SCRW SELF-TAPPING M1.4 UCASE 86.00P54.5Q2 PING M1.4 SJV40...

  • Page 153: Appendix A: Test Compatible Components

    APPENDIX A Test compatible components • Introduction • Microsoft® Windows 7® Compatibility Test...

  • Page 154: Introduction

    APPENDIX A: Test compatible components Introduction This notebook’s compatibility is tested and verified by Acer’s internal testing department. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Microsoft Windows 7 Compatibility Test ® ®...
  • Page 155 www.packardbell.com Item Device name Vendor USB Camera Canon Digital IXUS 860 IS Digital Compact Camera (8.0 Canon Megapixel CCD sensor/DIGIC III with Face Detection AF/AE/FE/28mm wide-angle lens with optical Image Stabilizer, Media storage:SD,SDHC,MMC,MMCplus, built-in SD32MB) USB Flash Drive Transcend JetFlash USB2.0 Flash Drive V85 8GB Transcend Memory Key Apacer AH421 8GB...
  • Page 156 APPENDIX A: Test compatible components Item Device name Vendor Multimedia Card RS-MMC 128MB Memory Card Sandisk RS-MMC Mobile 256MB Memory Card Transcend MMC plus 4GB Card Transcend Turbo 200X 2GB MMC Card A-DATA SD Card 4GB SD PRO Memory Card RiDATA SanDisk multi-use SD Class2 Memory Card 2GB SanDisk...

  • Page 157: Appendix B: Online Support Information

    APPENDIX B Online support information...
  • Page 158 APPENDIX B: Online support information This section describes online technical support services available to help you repair your Packard Bell notebook. If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and Regional Business Units may access our website.
  • Page 159 Index cooling assembly ESD prevention antennas hard drive hard drive replace HDD password keyboard replace audio LCD assembly lid controller hard drive bracket LCD front panel resolution remove LCD panel HDD password LCD panel assembly description LCD panel hinge brackets battery memory remove...
  • Page 160 Index remove touchpad / fingerprint reader board replace palm rest replace undetermined problems password change clear hardware gap chipset guidelines USB board HDD, description replace Password on Boot user password remove change clear supervisor, description remove Password on Boot physical specifications utilities power button board BIOS setup utility...
  • Page 162 MAN NV5x SVC GDE R1 04/09...

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