Packard Bell EasyNote LS11HR Service Manual
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Packard Bell EasyNote LS11HR Service Manual

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Packard Bell EasyNote LS11HR/LS13HR
SERVICEGUIDE

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Summary of Contents for Packard Bell EasyNote LS11HR

  • Page 1 Packard Bell EasyNote LS11HR/LS13HR SERVICEGUIDE...

  • Page 2: Revision History

    Copyright Copyright © 2010 by Packard Bell Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Packard Bell Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

  • Page 4: General Information

    General information This service guide provides all technical information relating to the basic configuration for Gateway and Packard Bell global product offering. To better fit local market requirements and enhance product competitiveness, the regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
  • Page 5 CHAPTER 1 Hardware Specification Features ..........1-5 Operating System .
  • Page 6 LAN Interface ..........1-27 Keyboard .
  • Page 7 CHAPTER 3 Machine Maintenance Introduction ......... 3-5 General Information .
  • Page 8 Thermal Module Removal ......3-34 Thermal Module Installation ......3-35 CPU Removal.

  • Page 9: Table Of Contents

    Screw List ......... . . 6-20 CHAPTER 7 Model Definition and Configuration Packard Bell EasyNote LS11HR/LS13HR ....7-3 CHAPTER 8 Test Compatible Components Microsoft®...
  • Page 11 CHAPTER Hardware Specification...
  • Page 12 Features ..........1-5 Operating System .
  • Page 13 BD Drive........... . 1-31 LED 17.3”...

  • Page 15: Features

    (for 64-bit OS) ® Up to 2 GB of DDR3 system memory (for Windows 7 Starter only) Display 17.3" HD+ 1600 x 900 resolution, high-brightness (220-nit) Packard Bell Diamond View LED-backlit TFT LCD Mercury-free, environment-friendly 8 ms response time 60% color gamut...

  • Page 16: Graphics

    Graphics AMD Radeon™ HD 6650M with 2048/1024 MB of dedicated DDR3 VRAM, supporting Unified Video Decoder 3 (UVD 3), OpenEXR High Dynamic-Range (HDR) technology, ® ® ® Shader Model 5.0, Microsoft DirectX 11, OpenGL 3.1, OpenCL™ 1.1 AMD Radeon™ HD 6470M with 512 MB of dedicated DDR3 VRAM, supporting Unified Video Decoder 3 (UVD 3), OpenEXR High Dynamic-Range (HDR) technology, Shader ®...

  • Page 17: Audio Subsystem

    Audio Subsystem Two built-in stereo speakers High-definition audio support MS-Sound compatible Built-in microphone Optical Media Drive 4X Blu-ray Disc™ writer / DVD-Super Multi double-layer drive: Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 4X BD-RE, 4X BD-ROM DL, 4X BD-R DL Write: 24X CD-R, 10X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW,...

  • Page 18: Privacy Control

    Battery life:4 hours with integrated graphics; 3 hours with discrete graphics ® ENERGY STAR Special Keys and Controls Keyboard 103-/104-/107-key Packard Bell keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Hardware Specifications and Configurations...

  • Page 19: Control Keys

    Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down Control keys Packard Bell Social Networks key Special keys: MyBackup, wireless control, touchpad lock, brightness, volume up/down, mute I/O Ports Multi-in-1 card reader Two USB 2.0 ports and one USB 2.0/3.0 port ®...
  • Page 20 Communication and ISP ® Microsoft Silverlight™ Skype™ Windows Live™ Essentials Web links and utilities Packard Bell Accessory Store (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Packard Bell Identity Card Packard Bell InfoCentre Packard Bell Registration Packard Bell Updater ® eBay...

  • Page 21: Notebook Tour

    Notebook Tour This section provides an overview of the features and functions of the notebook. Top View Figure 1-1. Top View Table 1-1. Top View Icon Item Description Webcam Web camera for video communication (only for certain models). Display screen Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by models).

  • Page 22: Closed Front View

    Closed Front View Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Item Description Power indicator Turns the computer On and Off. Battery indicator Indicates the computer’s battery status. 1. Charging: The light shows amber when the battery is charging. 2.

  • Page 23: Left View

    Left View Figure 1-4. Left View Table 1-4. Left View Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.

  • Page 24: Right View

    Right View Figure 1-5. Right View Table 1-5. Right View Icon Item Description USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). USB 2.0 / 3.0* port Connects to USB devices. * A USB 3.0 port can be distinguished by its blue connector (for certain models only).

  • Page 25: Base View

    Base View Figure 1-6. Base View Table 1-6. Base View Icon Item Description Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. Insert a suitable tool latch/lock into the latch and slide to release. Memory Houses the computer's main memory.

  • Page 26: Indicators

    Indicators The computer has several easy-to-read status indicators. The following indicators are visible even when the computer cover is closed. Table 1-7. Indicators Icon Function Description Communication key Enables/disables the computer’s communication devices. (Communication devices may vary by configuration.) Battery indicator Indicates the computer’s battery status.

  • Page 27: Using The Keyboard

    Table 1-8. Touchpad Function Left Button (2) Right Button (3) Main Touchpad (1) Execute Quickly click twice. Rapidly tap twice. Select Click once. Tap once. Drag Click and hold, then Tap twice (at the same speed as use finger on the double clicking a mouse button);...

  • Page 28: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-11. Windows Keys Description Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 29: Hotkeys

    HotKeys Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. To activate a hotkey, press the corresponding key on keyboard or press and hold the <Fn> key before pressing the key, if needed. Refer to Figure 1-8 and Table 1-12. Figure 1-8.

  • Page 30: Special Keys

    Table 1-12. Hotkeys (Continued) Hotkey Icon Function Description <F12> Brightness Up Increases the screen brightness. Speaker Toggle Turns the speakers On and Off. Volume Down Decreases the sound volume. Volume Up Increases the sound volume. Social Networking Opens selected social network login screen - user customizable.

  • Page 31: System Block Diagram

    System Block Diagram Figure 1-9. System Block Diagram 1-21 Hardware Specifications and Configurations...

  • Page 32: Specification Tables

    Specification Tables Computer specifications Item Metric Imperial Dimensions Length 41.48 cm 16.3 in Width 27.50 cm 10.8 in Height 3.46 cm 1.4 in (front to rear) Weight (equipped with optical 3.04 kg LCD+System+6cell 6.7 lbs LCD+System+6-cell drive, flash drive, and battery) battery battery Input power...

  • Page 33: System Board Major Chips

    System Board Major Chips Item Specification Core logic ® Intel HM65 Series Chipset (Cougar Point) AMD Mobility Radeon™ HD 6470/6650/6850 GPU Atheros 8151 for Giga LAN Controller USB 2.0 ® Intel HM65 Series Chipset (Cougar Point) Super I/O controller Bluetooth Atheros AR3011/ Atheros BU12 /Broadcom BCM2070/ Broadcom BCM2046 Wireless...

  • Page 34: Processor Specifications

    Processor Specifications Item CPU Speed Cores Cache Package Voltage (GHz) Speed Tech Size (FSB/ (nm) DMI/QBI) i3-2310M 3 MB rPGA988B 0.75-1.3V i5-2410M 3 MB rPGA988B 0.75-1.3V i5-2520M 3 MB rPGA988B 0.75-1.3V i5-2540M 3 MB rPGA988B 0.75-1.3V i7-2620M 4 MB rPGA988B 0.75-1.3V i7-2630QM 6 MB...

  • Page 35: System Memory

    System Memory Item Specification Memory controller Built in at CPU Memory size 1GB,2GB,4GB DDR3 RAM DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Support DDR III 1066/1333MHz, SDRAM memory interface design Supports DIMM Speed 1066/1333MHz Support DIMM voltage 1.5V...

  • Page 36: Memory Combinations

    Memory Combinations Slot 1 (MB) Slot 2 (MB) Total Memory (MB) 1024 1024 2048 2048 4096 4096 8192 8192 1024 1024 1024 1024 2048 1024 2048 3072 1024 4096 5120 1024 8192 9216 2048 2048 2048 1024 3072 2048 2048 4096 2048 4096...

  • Page 37: Bios

    BIOS Item Specification BIOS vendor Insyde BIOS Version 1.00 BIOS ROM type SA000041B00 BIOS ROM size Features Insyde code base Flash ROM 4 MB Support ISIPP Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various hot-keys for system control Support SMBIOS 2.3, PCI2.2.

  • Page 38: Hard Disk Drive (Avl Components)

    Hard Disk Drive (AVL components) Item Specification Vendor & Model Hitachi Hitachi Hitachi Toshiba Name HTS545025B9 HTS545032B9 HTS545050B9A MK6465GSX A300,Toshiba A300, Toshiba 300,Toshiba MK2565GSX, MK3265GSX, MK5065GSX, Seagate Seagate Seagate ST9250315AS ST9320310AS ST9500325AS Capacity (GB) Bytes per sector Data heads 2,2,2 3,2,2 4,4,4 Drive Format...
  • Page 39 Item Specification Hard Disk Drive (Continued) Drive Format Disks 2,2,2,2 Spindle speed 5400 (RPM) Performance Specifications Buffer size Interface SATA Fast data transfer rate (Gbits/sec, max) Media data transfer 97,1363.1,996,1 rate (Mbits/sec max) DC Power Requirements Voltage tolerance 5V +/- 5% Item Specification Vendor &...

  • Page 40: Super-Multi Drive

    Super-Multi Drive Item Specification Vendor & Model name HLDS Super-Multi Drive DL 8X GT32N LF / SONY Super-Multi Drive DL 8X AD-7585H LF / Panasonic Super-Multi Drive DL 8X UJ890 / PLDS Super-Multi Drive DL 8X DS-8A5SH / HLDS Super-Multi Drive DL 8X GT34N LF / Panasonic Super-Multi Drive DL 8X UJ8A0 LF / Pioneer Super-Multi Drive DL 8X DVR-TD10RS LF / TSST Super-Multi Drive DL 8X TS-L633F LF Performance Specification...

  • Page 41: Bd Drive

    BD Drive Items Specifications Vendor & Model PLDS BD COMBO DRIVE TRAY DL DS-6E2SH LF / HLDS BD name COMBO 12.7mm Tray DL CT21N / HLDS BD COMBO DRIVE TRAY DL CT30N / Panasonic BD COMBO DRIVE TRAY DL UJ141ALAA-A / Pioneer BD COMBO DRIVE TRAY DL BDC-TD03RS / Panasonic BD COMBO DRIVE TRAY DL UJ240ABAA-A / Panasonic BD COMBO DRIVE TRAY DL UJ240AFAA-B...

  • Page 42: Display Supported Resolution (Lcd Supported Resolution)

    LED 17.3” Item Specification Vendor/Model name Samsung/ LTN173KT01-A01 LG/LP173WD1-TLA3 AUO/ B173RW01 V3 CMO/ N173O6-L02 Screen Diagonal (mm) 439.42 Active Area (mm) 381.89 x 214.81 Display resolution (pixels) 1600 x 3(RGB) x 900 Pixel Pitch (mm) 0.23868 x 0.23868 Typical White Luminance (cd/m ) also called Brightness Contrast Ratio...

  • Page 43: Graphics Controller

    Graphics Controller Item Specification VGA Chip AMD Mobility Radeon™ HD 6470/6650/6850 Supports Supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, ® ® Microsoft DirectX ® OpenGL 3.1, OpenCL™ 1.1 Anti-aliasing filtering Anisotropic filtering Display Supported Resolution (GPU Supported Resolution) Resolution 16 bits 32 bits...

  • Page 44: Bluetooth Module

    Mini Card Item Specification Number supported 2 (Full x1/Half Mini Card x1) Features 1 mini card slot (for WLAN or WLAN/WiMax) 3G Card Item Specification Features Packard Bell EasyNote LS11HR/LS13HR does not support 3G functionality 1-34 Hardware Specifications and Configurations...

  • Page 45: Audio Codec And Amplifier

    Audio Codec and Amplifier Item Specification Audio Controller Audio codec: Realtek ALC271X-VB3 Features Meets WLP (Windows Logo Program) requirements for Windows XP, Vista and Windows 7 98dB Signal-to-Noise Ratio (A-weighting) for DAC output 90dB Signal-to-Noise Ratio (A-weighting) for ADC input 4-channel DAC supports 16/20/24-bit PCM format for independent two stereo channel or 2.1 audio playback 4-channel ADC supports 16/20/24-bit PCM format for...

  • Page 46: Audio Interface

    Item Specification Audio Codec and Amplifier (Continued) Amplifier Build in Audio codec: Realtek ALC271X-VB3 Features Class D amplifier has high pass filter with programmable Cut-Off frequency (10Hz~900Hz) to prevent low frequency signal damage speaker Class D amplifier output with slew rate and spread spectrum control to improve EMI performance Independent left and right channel of output power limiter (25%~100% power range) to protect speaker...

  • Page 47: Battery

    Battery Item Specification Vendor & Model name SANYO AS2010D31 SIMPLO AS10D71/75 Battery Type Li-ion Li-ion Pack capacity 2200 mAh 2200 mAh Number of battery cell Package configuration 3S2P 3S2P Item Specification Vendor & Model name SONY AS2010D41 SAMSUNG AS2010D61 Battery Type Li-ion Li-ion Pack capacity...

  • Page 48: Vram

    VRAM Item Specification Chipset Samsung(K4W1G1646E-HC12), (K4W2G1646C-HC12), (K4W1G1646E-HC12), (K4W1G1646G-BC11) Hynix(H5TQ1G63DFR-12C), (H5TQ1G63BFR-12C), (H5TQ2G63BFR-12C), (H5TQ1G63DFR-11C) DDR3 800Mhz VRAM Memory size 512 MB Interface DDR3 VRAM USB2.0 Port Item Specification USB compliance level USB 2.0 EHCI Number of USB port(s) 3 (2) Location One at the left side, and two at the right side. Output Current 2.0A (for USB port at left side) 2.0A (for USB port at right side)

  • Page 49: System Power Management

    System Power Management Item Specification Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.

  • Page 50: System Led Indicator

    System LED Indicator Item Specification Lock System state Blue color solid On: System On Blue color and amber color Off: System Off Amber color blinking: S3 state HDD access state Reflects the activities of the HDD or Card reader access Wireless state Amber color if a wireless device is active Power button backlight...

  • Page 51: System Interrupt Specification

    System Interrupt Specification Hardware IRQ System Function IRQ0 System timer IRQ1 ® Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD IRQ4COM1 IRQ5* Conexant AC-Link Audio Intel 82801DB/DBM SMBus Controller-24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 52: System I/O Address Map

    System I/O Address Map I/O address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 "Super I/O"...
  • Page 53 I/O address (hex) System Function (shipping configuration) System IO Address Map (Continued) 202 - 21F Unused 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F...
  • Page 54 I/O address (hex) System Function (shipping configuration) System IO Address Map (Continued) JoyStick (decoded in ESS1688) 202 - 21F Unused 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused...
  • Page 55 CHAPTER System Utilities...
  • Page 56 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 57: System Utilities

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Troubleshooting, when a problem arises.

  • Page 58: Bios

    BIOS The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information The Information tab shows a summary of computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v .

  • Page 59: Main

    Table 2-1. BIOS Information (Continued) Parameter Description Serial Number The serial number of this unit. Asset Tag Number The asset tag number of the system. Product Name The product name of the system. UUID Number Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).
  • Page 60 Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description Format/Option System Time Sets the system time. The hours are shown with Format: HH:MM:SS 24-hour format. (hour:minute:second) System Date Sets the system date. Format MM/DD/YYYY (month/day/year) Total Shows the total memory available.

  • Page 61: Security

    Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Security...

  • Page 62: Setting A Password

    Table 2-3. BIOS Security (Continued) Parameter Description Option Password on Boot Defines whether a password is required or not while the Disabled or events defined in this group happened. The following Enabled sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

  • Page 63: Removing A Password

    Removing a Password Perform the following: 1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears: Figure 2-5. Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3.
  • Page 64 NOTE: NOTE: Password on Boot must be set to Enabled to activate the password feature. 5. Press F10 to save changes and exit BIOS Setup Utility. If the verification is OK, the screen shows as follows. Figure 2-8. Setup Notice The password setting is complete after the user presses Enter.

  • Page 65: Boot

    Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use ↑ and ↓ keys to select a device and press F5 or F6 to change the value. I n s y d e H 2 0 S e t u p U t i l i t y R e v .

  • Page 66: Exit

    Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v. 3 . 5 Information Main Security...

  • Page 67: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 68: Dos Flash Utility

    DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
  • Page 69 3. Insert the USB HDD and reboot computer. ease restart the system. C:\P5LM0100\flash Please do not remove the AC power! Insyde Flash Utility for InsydeH20 Version 1.3v Initializing File loading 100 % Current BIOS Model name : NELA0 BIOS Model name : NELA0 Current BIOS version: V0.12 BIOS version: V0.12 Updating Block at FFFE8000...

  • Page 70: Winflash Utility

    WinFlash Utility Perform the following to use the WinFlash Utility: 1. Plug-in AC power. 2. Double click the WinFlash executable. 3. Click OK to begin the update. A progress screen is shown (Figure 2-15). InsydeFlash V3.75.00 InsydeFlash Windows(R) BIOS Flash Utility Copyright(C)2010 lnsyde Software Corp http://www.insydesw.com Status...
  • Page 71 NOTE: NOTE: If the error message appears (Figure 2-16), check the system BIOS ROM-file size. Figure 2-16. Insyde 2-17 System Utilities...

  • Page 72: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides details about removing HDD/BIOS passwords. Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated. (Figure 2-17) Harddisk Security Primary Master TOSHLBA MK3252GSX Lock Figure 2-17.

  • Page 73: Removing Bios Passwords

    Removing BIOS Passwords To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point. Figure 2-21. CMOS Jumper Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1.

  • Page 74: Miscellaneous Tools

    The following examples show the commands and the corresponding output information: a. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Packard Bell Product Name (Type1, Offset05h): xxxxx xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag b.

  • Page 75: Using The Lan Mac Eeprom Utility

    Input: dmitools /wu e. Write Asset Tag to EEPROM Input: dmitools /wa Packard Bell Asstag NOTE: NOTE: For examples b) through e), restart the system to write any changes in the data to the EEPROM Using the LAN MAC EEPROM Utility Use MAC.BAT utility to write the MAC.CFG file to EEPROM under DOS mode.
  • Page 76 C:\MAC>mac.bat C:\MAC>eeprom w MAC.cfg Progress --> \ Write Data to EEPROM OK!! Figure 2-24. MAC.BAT 3. Reboot computer when process has completed. Perform the following steps to write MAC (Media Access Control) information to EEPROM: 1. Start computer and press F2 during boot sequence to enter Setup Menu. 2.
  • Page 77 CHAPTER Machine Maintenance...
  • Page 78 Introduction ......... 3-5 General Information .
  • Page 79 CPU Installation ........3-36 LCD Module Removal....... .3-37 LCD Module Installation .

  • Page 81: Introduction

    Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.

  • Page 82: Screw Table

    Screw Table Table 3-1 contains a complete list of the required screws and fasteners required when performing any maintenance on the notebook computer. Table 3-1. Main Screw List Screw Quantity Acer Part Number M1.98*3 86.RB002.001 M2.5*5 86.RB002.002 M2.5*6 Ni 86.RB002.003 M2.5*3 Ni 86.RB002.004 M2.5*6...

  • Page 83: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Battery Pack Base Dummy Door Card DIMM WLAN Module Module Module...

  • Page 84: Getting Started

    Getting Started The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: Remove power from the system and peripherals.

  • Page 85: Battery Pack Removal

    Battery Pack removal Place computer on a flat surface, battery side up. 2. Use a tool to slide and hold battery release latch (B) to release position. Using a tab (C) flip battery pack (A) and remove from lower cover. Figure 3-3.

  • Page 86: Dummy Card Removal

    Dummy Card Removal Push dummy card (A) in to release. 2. Pull dummy card (A). Figure 3-4. Dummy Card Dummy Card Installation Insert dummy card (A) (Figure 3-4). 2. Push in to lock. 3-10 Machine Maintenance Procedures...

  • Page 87: Base Door Removal

    Base Door Removal Prerequisite: Battery Pack removal Loosen three (3) captive screws (C). 2. Using tab (B), remove door (A) from lower cover. Figure 3-5. Removing the Base Door Base Door Installation Insert door flanges into slots (D) on lower cover (Figure 3-5). 2.

  • Page 88: Hdd Module Removal

    HDD Module Removal Prerequisite: Base Door Removal Remove two (2) screws (D) from module (A). 2. Use tab on mylar (C) to lift and remove module (A) from mainboard connector dock. NOTE: NOTE: Module A is primary HDD module. Module B is secondary HDD module. Figure 3-6.

  • Page 89: Hdd Module Installation

    4. Remove module (A) and mylar (C) from brackets. Figure 3-7. HDD Carrier 5. Repeat steps 1 to 4 for secondary module B. HDD Module Installation Place module (A) into brackets (F). 2. Install and secure module to brackets with four (4) screws (E) (Figure 3-7). 3.

  • Page 90: Dimm Module Removal

    DIMM Module Removal Prerequisite: Base Door Removal Push DIMM module clips (B) outwards. 2. Slide module (A) from mainboard connector (C). 3. Repeat steps 1 and 2 for remaining DIMM modules. Figure 3-8. DIMM Modules DIMM Module Installation CAUTION: If there are 4 DIMM sockets in mainboard, follow the DIMM module installation order: JDIMM3 ->...

  • Page 91: Wlan Module Removal

    WLAN Module Removal Prerequisite: Base Door Removal Locate module (A) on lower cover (Figure 3-9). 2. Disconnect antenna cables, (B) main and (C) auxiliary from WLAN module. 3. Remove screw (D) from module. 4. Remove WLAN module (A) from mainboard connector (E). 5.

  • Page 92: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Battery Pack removal Through opening in mainboard connector, push battery (A) to release. 2. Lift battery to remove. Figure 3-10. RTC Battery NOTE: NOTE: Follow local regulations for battery disposal. RTC Battery Installation Place battery (A) into mainboard connector. 2.

  • Page 93: Odd Module Removal

    ODD Module Removal Prerequisite: Base Door Removal Push bracket (G) to release module from bay. 2. Remove module (A). Figure 3-11. ODD Module in Lower Cover 3. Remove two (2) screws (B) from module. 4. Remove bracket (C). Figure 3-12. ODD Module 3-17 Machine Maintenance Procedures...

  • Page 94: Odd Module Installation

    5. Insert narrow tool into hole (G) on bezel, to eject module (A) from tray (Figure 3-13). 6. Press down on latch (H) to unlock bezel (F) from module (A). 7. Remove bezel (F) from module. Figure 3-13. ODD Module ODD Module Installation Connect bezel (F) to module.

  • Page 95: Palmrest Removal

    Palmrest Removal Prerequisite: HDD Module Removal Remove eleven (11) screws (A) from lower cover. Figure 3-14. Lower Cover 2. Place computer keyboard side up. Figure 3-15. Palmrest 3-19 Machine Maintenance Procedures...
  • Page 96 CAUTION: Use caution when removing palmrest. Palmrest is connected to mainboard by touchpad module FFC cable (B) (Figure 3-17). 3. Supporting left edge of palmrest, pull right edge up (above USB ports) to separate palmrest and lower cover. Continue along top edge and down left side to release palmrest (Figure 3-15 and Figure 3-16).

  • Page 97: Palmrest Installation

    Palmrest Installation Place palmrest onto keyboard, exposing touchpad module FFC cable (B) (Figure 3-17). 2. Connect cable (B) to mainboard. 3. Flip palmrest over and insert flanges into lower cover slots (C) (Figure 3-17). 4. Press down on palmrest to secure. 5.

  • Page 98: Upper Cover/Keyboard Removal

    Upper Cover/Keyboard Removal Prerequisite: Palmrest Removal Remove eleven (11) screws (A) (Figure 3-18). 2. Remove four (4) screws (B) from battery bay. Figure 3-18. Lower Cover 3. Place computer on surface, face up. CAUTION: Use caution when removing keyboard. Keyboard is attached to mainboard by FPC cable.
  • Page 99 Figure 3-19. Upper Cover/Keyboard 4. Disconnect power board FFC cable (C) (Figure 3-19). 5. Supporting left edge of keyboard, pull up right edge. Separate keyboard and lower cover. 6. Continue along top edge and down left side, to release keyboard (Figure 3-19). 7.

  • Page 100: Upper Cover/Keyboard Installation

    11. Peel back mylar and remove four (4) screws (F) from support plate (G). 12. Slide support plate (G) to release flanges from support plate slots. NOTE: NOTE: Make sure not to damage keyboard FPC cable when removing keyboard support plate. 13.
  • Page 101 Size Quantity Screw Type M2.5*6 M1.98*3 M2.5*3 Ni M1.6*3 M1.6*2 Ni 3-25 Machine Maintenance Procedures...

  • Page 102: Power Board Removal

    Power Board Removal Prerequisite: Upper Cover/Keyboard Removal Locate power board (A) on upper cover. 2. Remove two (2) screws (C) securing board to upper cover. 3. Guide FFC cable (D) through upper cover opening (E). 4. Remove power saver module (B) from upper cover. 5.

  • Page 103: Bluetooth Module Removal

    Bluetooth Module Removal Prerequisite: Palmrest Removal Disconnect Bluetooth cable (B) from mainboard. 2. Remove module (A). Figure 3-23. Bluetooth Module Bluetooth Module Installation Connect Bluetooth cable (B) to mainboard connector (Figure 3-23). 2. Install module (A). 3. Install upper cover. 3-27 Machine Maintenance Procedures...

  • Page 104: Usb Module Removal

    USB Module Removal Prerequisite: Palmrest Removal Remove two (2) screws (D) from mainboard connector 2. Disconnect module (A) (Figure 3-24). 3. Remove screw (C) from module (A). 4. Remove module (A) from lower cover. Figure 3-24. USB Module USB Module Installation Install module (A) on lower cover (Figure 3-24).

  • Page 105: Lan Module Removal

    LAN Module Removal Prerequisite: Upper Cover/Keyboard Removal Remove adhesive from mainboard connector (C). 2. Disconnect cable (B) from mainboard connector (C). 3. Remove screw (D) from module (A). 4. Remove module (A) from lower cover. Figure 3-25. LAN Module LAN Module Installation Install module (A) on lower cover.

  • Page 106: Speakers Removal

    Speakers Removal Prerequisite: Upper Cover/Keyboard Removal Disconnect cable (B) from mainboard connector (C). 2. Release cables from cable clasps and remove from cable channel. 3. Remove two (2) screws (D) from right speaker (A1). 4. Remove two (2) screws (D) from left speaker (A2). 5.

  • Page 107: Mainboard Removal

    Mainboard Removal Prerequisite: Upper Cover/Keyboard Removal Disconnect Bluetooth cable from mainboard connector (A). 2. Disconnect speaker cable from mainboard connector (B). 3. Disconnect USB FFC cable (C) from mainboard connector. Refer to USB Module Removal 4. Disconnect LAN from mainboard connector (D). 5.

  • Page 108: Mainboard Installation

    10. Remove mainboard from lower cover (Figure 3-28). Figure 3-28. Mainboard Mainboard Installation NOTE: NOTE: Connectors on left side of mainboard (i.e. USB 2.0, HDMI, etc.) are set in lower cover slots. Do not force mainboard at installation. Install board by sliding connectors at left side of board at a slight angle into slots on left side of lower cover (Figure 3-28).

  • Page 109: Fan Module Removal

    FAN Module Removal Prerequisite: Mainboard Removal Disconnect module cable (B) from mainboard connector (Figure 3-29). 2. Loosen two (2) screws (C) from module (A). 3. Remove module. Figure 3-29. FAN Module FAN Module Installation Install module (A) on mainboard. 2. Secure two (2) screws (C) to module (A). 3.

  • Page 110: Thermal Module Removal

    Thermal Module Removal Prerequisite: Mainboard Removal Remove four (4) screws (B) and two (2) screws (C) from module (A) (Figure 3-30). Figure 3-30. Thermal Module 2. Lift module to remove (Figure 3-31). Figure 3-31. Thermal Module 3-34 Machine Maintenance Procedures...

  • Page 111: Thermal Module Installation

    Thermal Module Installation IMPORTANT: Apply suitable thermal grease and ensure all heat pads are in place before replacing module. The following thermal grease types are approved for use: N302 I-Connosseur Honeywell The following thermal pads are approved for use: Eapus XR-PE Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.

  • Page 112: Cpu Removal

    CPU Removal Prerequisite: Thermal Module Removal Unlock CPU from mainboard socket by rotating captive screw left 180º. 2. Lift CPU (A) from socket. Figure 3-32. CPU in Socket CPU Installation Align CPU marker (B) with socket marker (C) and install CPU in socket (Figure 3-32). 2.

  • Page 113: Lcd Module Removal

    LCD Module Removal Prerequisite: Speakers Removal LAN Module Removal Disconnect WLAN antenna cables from WLAN module connectors (Figure 3-9) 2. Guide antenna cables through lower cover opening (B) under mainboard (Figure 3-33) and (Figure 3-34). 3. Disconnect DC-IN cable (C) from slot (D) Figure 3-33.

  • Page 114: Lcd Module Installation

    4. Release microphone cable and WLAN antenna cables from cable guides (Figure 3-33). 5. Disconnect LVDS (E) and microphone cable (F) (Figure 3-33). 6. Remove four (4) screws (H) from LCD module hinges. CAUTION: Make sure all cables are pulled back and away from device to avoid damage during removal.

  • Page 115: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal Remove two (2) screw pads and two (2) screws (A). Figure 3-36. LCD Panel 2. Starting from bottom edge of bezel, pull bezel up and away from panel. 3. Work along right side toward top of bezel, pulling covers apart. 4.

  • Page 116: Lcd Bezel Installation

    LCD Bezel Installation Align hinge side of bezel to LCD cover and press down until there are no gaps between bezel and LCD module. CAUTION: Make sure the cables do not get caught underneath the bezel. 2. Install and secure two (2) screws (A) and screw pads (Figure 3-36).

  • Page 117: Camera Module Removal

    Camera Module Removal Prerequisite: LCD Bezel Removal Disconnect camera cable (B) 2. Remove camera module (A). 3. Lift camera from adhesive and remove. Figure 3-38. Camera Module Camera Module Installation Install camera (A) on LCD cover. 2. Connect camera cable (B) (Figure 3-38). 3.

  • Page 118: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Bezel Removal Remove six (6) screws (A) from LCD panel. 2. Remove panel from LCD cover. Figure 3-39. LCD Panel Removal LCD Panel Installation Install LCD panel onto LCD cover. 2. Install and secure six (6) screws (A) to panel (Figure 3-39). 3.

  • Page 119: Lcd Brackets Removal

    LCD Brackets Removal Prerequisite: LCD Panel Removal Remove six (6) screws (A) from left and right LCD panel bracket (B). Figure 3-40. LCD Brackets LCD Brackets Installation Attach LCD panel brackets to LCD panel. 2. Install and secure six (6) screws (A). 3.

  • Page 120: Lvds Cable Removal

    LVDS Cable Removal Prerequisite: LCD Panel Removal Lift LVDS cable (A) from adhesive on LCD panel. Figure 3-41. LVDS Cable 2. Gently peel back mylar (B) from connector (Figure 3-42). 3. Disconnect LVDS cable from LCD panel connector and remove. Figure 3-42.

  • Page 121: Lvds Cable Installation

    LVDS Cable Installation Connect cable to LCD panel. 2. Seal connectors with mylar (B) (Figure 3-42). 3. Place cable onto LCD panel as shown in Figure 3-41. 4. Install LCD panel. 3-45 Machine Maintenance Procedures...

  • Page 122: Antennas And Microphone Removal

    Antennas and Microphone Removal Prerequisite: LCD Panel Removal Peel back foil as required. 2. Remove: Microphone cable (A) as required, Black main antenna (B) as required, White auxiliary antenna (C) as required. Figure 3-43. Antennas and Microphone Antennas and Microphone Installation Install: Microphone cable (A) as required, Black main antenna (B) as required,...
  • Page 123 CHAPTER Troubleshooting...
  • Page 124 Introduction ......... 4-3 General Information .

  • Page 125: Introduction

    Troubleshooting Introduction This chapter contains information about troubleshooting common problems associated with the notebook. General Information The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: Do not replace a non-defective FRU.

  • Page 126: Power On Issues

    Power On Issues If the system does not power on, perform the following. Start Check AC/Battery Swap AC/Battery Power on Check Daughter/B & Swap Daughter/B FFC Whether Re-plug PWR FFC Swap M/B Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following.

  • Page 127: No Display Issues

    No Display Issues If the Display does not work, perform the following. START Replace LCD module LCD panel/ LCD cable Power On? Power On Issues Check Ext. DDRRAM module well connection connected? Replace Ext. DDRRAM Ext. DDR RAM module OK? module Replace CPU thermal...

  • Page 128: Abnormal Video

    4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to Failure.

  • Page 129: Lcd Failure

    LCD Failure If the LCD fails, perform the following. Start Swap Check LCD LCD cable /LCD panel module? Check MB LCD Reassemble connector and Re-plug LCD cable cable ? Swap M/B Figure 4-3. LCD Failure Troubleshooting...

  • Page 130: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following. START Keyboard FPC Connect well connected? it well Replace Keyboard OK? keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 131: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following. Start Check M/B Re-assemble the T/P FFC T/P FFC to M/B Swap/Reassemble Check the T/P board or TouchPad T/P FFC Swap M/B Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 132: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following. Start Re-assemble the Check M/B SPK SPK cable to M/B cable Check Logic Swap Logic Upper/Logic lower/Logic upper upper Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. Boot the computer.
  • Page 133 6. Navigate to Start Control Panel Sound. Confirm that Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers do not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7.

  • Page 134: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following. Start Check M/B Re assemble the Mic. cable MIC cable to M/B Check MIC Swap MIC wire of wire of LCD LCD module module Swap M/B Figure 4-7. Microphone Failure Check that the microphone is enabled.

  • Page 135: Usb Failure

    USB Failure If the USB fails, perform the following. Start Re-assemble the Check USB/B to USB/B cable to M/B M/B cable Swap USB/B and Check USB/B USB cable Swap M/B Figure 4-8. USB Failure 4-13 Troubleshooting...

  • Page 136: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following. Figure 4-9. WLAN Failure 4-14 Troubleshooting...

  • Page 137: Bluetooth Failure

    Bluetooth Failure If the Bluetooth fails, perform the following. Start Check BT cable Re-assemble BT well connect Cable Swap BT cable Check BT cable Check BT Swap BT Check BT Swap logic lower Switch Swap M/B Figure 4-10. Bluetooth Failure 4-15 Troubleshooting...

  • Page 138: Card Reader Failure

    Card Reader Failure If the Card Reader fails, perform the following. START Check the IO/B Assemble Check connection SWAP the IO/B Check the IO/B Replace M/B Figure 4-11. Card Reader Failure 4-16 Troubleshooting...

  • Page 139: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following. START Fan power wire well Check Connect connected? Replace thermal Fan OK? module Seat it well heatsink well seated? Replace CPU OK? Replace M/B Figure 4-12. Thermal Unit Failure 4-17 Troubleshooting...

  • Page 140: Other Functions Failure

    Other Functions Failure Check if drives are functioning correctly. Check if external modules are functioning correctly. Change mainboard to check if current one is defective. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors.

  • Page 141: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase POST Code Range 0x01 - 0x0F...
  • Page 142 Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\ Post Phase Description PostCode.h) Code SEC_FORCE_MAX_RATIO* Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP Setup BIOS ROM cache SEC_GO_TO_PEICORE Enter Boot Firmware Volume * 3rd party relate functions – Platform dependence. Table 4-4.
  • Page 143 Table 4-4. PEI Phase POST Code Table (Continued) Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_RECOVERY_MEDIA_NOT_FOUND Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE Load Recovery Image completed PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE Loading DXE core PEI_GO_TO_DXE_CORE Enter DXE core...
  • Page 144 Table 4-5. DXE Phase POST Code Table (Continued) Functionality Name (Include\ Post Phase Description PostCode.h) Code DXE_SMART_TIMER_INIT 8259 Initialization DXE_PCRTC_INIT RTC Initialization DXE_SATA_INIT* SATA Controller early Initialization DXE_SMM_CONTROLER_INIT* Setup SMM Control service DXE_LEGACY_INTERRUPT* Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT*...
  • Page 145 Table 4-6. BDS Phase POST Code Table (Continued) Post Functionality Name (Include\ PostCode.h) Phase Description Code BDS_CONNECT_CONSOLE_OUT Video device initialization BDS_CONNECT_STD_ERR Error report device initialization BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO...
  • Page 146 Table 4-6. BDS Phase POST Code Table (Continued) Post Functionality Name (Include\ PostCode.h) Phase Description Code BDS_ACPI_S3SAVE Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT Last Chipset initial before boot to OS BDS_GO_LEGACY_BOOT Start to boot Legacy OS BDS_GO_UEFI_BOOT Start to boot UEFI OS BDS_LEGACY16_PREPARE_TO_BOOT Prepare to Boot to Legacy OS...
  • Page 147 Table 4-8. S3 Functions POST Code Table (Continued) Post Functionality Name (Include\ PostCode.h) Phase Description Code S3_SWITCH_STACK Start to use memory during S3 resume S3_MEMORY_CALLBACK Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM Start to restore system configuration S3_BEFORE_ACPI_BOOT_SCRIPT Restore system configuration stage1 S3_BEFORE_RUNTIME_BOOT_SCRIPT...
  • Page 148 Table 4-10. SMM Functions POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code SMM_IDENTIFY_FLASH_DEVICE 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT 0xA2 SMM service initial SMM_ACPI_ENABLE_START 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK 0xA1 Enter S1...
  • Page 149 CHAPTER Jumper and Connector Locations...
  • Page 150 Clearing Password Check and BIOS Recovery ....5-5 Clearing Password Check ......5-5 Clear CMOS Jumper .

  • Page 151: Jumper And Connector Locations

    JMIC1 Connect to External Microphone and eMachines only) JTP2 Connect to Touch pad (FFC) JUSB2 USB2.0 Connector (Packard Bell and Gateway only) JUSB3 Connect to 3.0 USB board (FPC) JHDMI1 HDMI Connector JUSB1 Connect to 2.0 USB board (FFC) JLED1...
  • Page 152 Table 5-1. Mainboard Top Item Description Item Description SW2 / Left button / Right button JCRT1 Connect to External CRT JREAD1 Card Reader Connector PJP2 PJP1 JFAN1 JDIMM4 JMINI1 JDIMM2 JDIMM3 JODD1 U30 VGA JDIMM1 JCPU1 JHDD1 JMINI2 U37 PCH JHDD2 JBATT1 Figure 5-2.

  • Page 153: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Packard Bell EasyNote LS11HR/LS13HR. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 154: Clear Cmos Jumper

    Clear CMOS Jumper Figure 5-3. CMOS Jumper Figure 5-4. CMOS Jumper Table 5-3. CMOS Jumper Item Description RTCRST Clear CMOS Jumper Jumper and Connector Locations...

  • Page 155: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 156 Jumper and Connector Locations...
  • Page 157 CHAPTER FRU List...
  • Page 158 Exploded Diagrams ........6-4 FRU List ..........6-6 Screw List .
  • Page 159 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Packard Bell EasyNote LS11HR/LS13HR. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

  • Page 160: Exploded Diagrams

    Exploded Diagrams Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description Acer Part No. Description Acer Part No. Keyboard KB.I170G.292 Speakers 23.RB002.003 Upper Cover 60.BRD02.001 USB Board 55.RB002.002 Mainboard MB.RB002.001 LAN Board 55.RB002.005 Thermal Module 60.RB002.013 Lower Cover 60.BRD02.003 FRU (Field Replaceable Unit) List...
  • Page 161 Figure 6-2. LED Assembly Exploded Diagram Table 6-2. LED Assembly Exploded Diagram Description Acer Part No. Description Acer Part No. LED Bezel 60.BRD02.007 LED Brackets 33.BRD02.002 LED Panel LK.17305.002 LED Cover 60.BRD02.006 Camera 57.RB002.001 LVDS Cable 50.RB002.008 FRU (Field Replaceable Unit) List...

  • Page 162: Fru List

    FRU List Table 6-3. FRU List CATEGORY Acer Description Acer Part No ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.026 ADP-65JH DB A, LV5 LED LF Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.033 ADP-65VH BA, LV5, Low profile LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 AP.06503.024 Yellow PA-1650-22AC LV5 LED LF...
  • Page 163 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No BOARD Foxconn Bluetooth BRM 2046 BT3.0 BH.21100.008 (T60H928.33) f/w:861 Foxconn Bluetooth ATH AR3011 (BT3.0) BH.21100.009 Foxconn Bluetooth BRM 2070 (T77H114.01) BH.21100.010 BT 3.0 Foxconn Bluetooth ATH BU12 BH.21100.011 POWER BOARD 55.BRD02.001 USB BOARD 3.0 55.RB002.002...
  • Page 164 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No CABLE BLUETOOTH CABLE-8PIN 50.RB002.001 BLUETOOTH CABLE-6PIN 50.RB002.002 RJ45 CABLE 50.RB002.003 TP FFC 50.BRD02.001 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004...
  • Page 165 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No LOWER CASE 60.BRD02.003 HDD DOOR FOR W/O 2ND HDD 60.BRD02.004 HDD DOOR FOR W/2ND HDD 60.BRD02.005 KB SUPPORT PLATE 33.BRD02.001 HDD BRACKET-L 33.RB002.001 HDD BRACKET-R 33.RB002.002 ODD MODULE ODD BD COMBO MODULE 6M.BRD02.001 ODD BRACKET 33.RB002.003...
  • Page 166 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No ODD HLDS BD COMBO 12.7mm Tray DL 4X KO.0040D.005 CT30N LF W/O bezel 1.00 SATA (HF + Windows 7 + 3D) ODD MODULE ODD BD RW MODULE 6M.BRD02.002 ODD BRACKET 33.RB002.003 ODD BEZEL-BD 42.BRD02.001...
  • Page 167 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No ODD HLDS Super-Multi DRIVE 12.7mm Tray KU.0080D.055 DL 8X GT32N (R5-2) LF W/O bezel SATA with Renesas solution + PCC LD (HF + Windows 7) ODD SONY Super-Multi DRIVE 12.7mm Tray KU.0080E.027 DL 8X AD-7585H LF W/O bezel SATA (HF + Windows 7)
  • Page 168 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No HDD WD 2.5" 5400rpm 320GB KH.32008.022 WD3200BPVT-22ZEST0, ML320S, 4K drive SATA 8MB LF F/W: 01.01A01 HDD SEAGATE 2.5" 5400rpm 500GB KH.50001.017 ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 HDD TOSHIBA 2.5"...
  • Page 169 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No ASSY LED LCD MODULE 17.3" WXGA+ 6M.BRD02.004 Glare W/ ANTENNA*2, CCD 1.3M, BLACK-PB ANTENNA WLAN-MAIN 50.RB002.006 ANTENNA WLAN-AUX 50.RB002.007 LCD CABLE 50.RB002.008 LCD COVER IMR PB-BLACK 60.BRD02.006 LCD BEZEL PB-BLACK 60.BRD02.007 LCD BRACKET R&L 33.BRD02.002...
  • Page 170 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No LED LCD AUO 17.3" WXGA+ Glare LK.17305.002 B173RW01-V3 LF 220nit 8ms 500:1 LED LCD LPL 17.3" WXGA+ Glare LK.17308.002 LP173WD1-TLA3 LF 220nit 8ms 600:1 LED LCD CMO 17.3" WXGA+ Glare LK.1730D.001 N173O6-L02 LF 220nit 8ms 600:1 ASSY LED LCD MODULE 17.3"...
  • Page 171 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No LCD BRACKET R&L 33.BRD02.002 CAMERA 1.3M 57.RB002.001 LED LCD AUO 17.3" WXGA+ Glare LK.17305.002 B173RW01-V3 LF 220nit 8ms 500:1 LED LCD LPL 17.3" WXGA+ Glare LK.17308.002 LP173WD1-TLA3 LF 220nit 8ms 600:1 LED LCD CMO 17.3"...
  • Page 172 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No LCD BEZEL PB-WHITE 60.BTF02.004 LCD BRACKET R&L 33.BRD02.002 CAMERA 1.3M 57.RB002.001 LED LCD AUO 17.3" WXGA+ Glare LK.17305.002 B173RW01-V3 LF 220nit 8ms 500:1 LED LCD LPL 17.3" WXGA+ Glare LK.17308.002 LP173WD1-TLA3 LF 220nit 8ms 600:1 LED LCD CMO 17.3"...
  • Page 173 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No CPU/PROCESSOR CPU Intel Core i5 i5-2520M PGA 2.5G 35W KC.25201.DMP CPU Intel Core i5 i5-2540M PGA 2.6G 35W KC.25401.DMP CPU Intel Core i7 i7-2620M PGA 2.7G 35W KC.26201.DMP CPU Intel Core i3 i3-2310M PGA 2.1G 35W KC.23101.DMP CPU Intel Core i5 i5-2410M PGA 2.3G 35W KC.24101.DMP...
  • Page 174 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No HEATSINK 23.RB002.001 THERMAL MODULE UMA W/O FAN 60.RB002.013 THERMAL MODULE DUAL 15/25W W/O 60.RCZ02.001 THERMAL MODULE QUAD 35W W/O FAN 60.RB102.001 THERMAL MODULE QUAD 15/25W W/O 60.RCY02.001 SPEAKER MIC SET 23.RB002.002 SPEAKER L+R 23.RB002.003...
  • Page 175 Table 6-3. FRU List (Continued) CATEGORY Acer Description Acer Part No MISCELLANEOUS HDD MYLAR 47.RB002.001 LCD SCREW PAD-BLACK 47.BRD02.001 LCD SCREW PAD-WHITE 47.BTF02.001 6-19 FRU (Field Replaceable Unit) List...

  • Page 176: Screw List

    Screw List Table 6-4. Screw List CATEGORY Acer Description Acer Part No SCREW SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 86.RB002.001 SCREW 2.5D 5L K 5.5D ZK NL CR3 86.RB002.002 SCREW 2.5D 6L K 5.5D NI NL 86.RB002.003 SCREW 2.5D 3.0L K 5.3D NI NL 86.RB002.004 SCREW M2.5X6 (NL) 86.RB002.005...
  • Page 177 CHAPTER Model Definition and Configuration...
  • Page 178 Packard Bell EasyNote LS11HR/LS13HR ....7-3...

  • Page 179: Model Definition And Configuration

    Model Definition and Configuration Packard Bell EasyNote LS11HR/LS13HR ENLS11HR Table 7-1. Model Definition Model Country Acer Part No Description ENLS11HR-23 EMEA Russia LX.BRW02.004 ENLS11HR-2313G50Mnkk 13G50Mnkk W7HP64RUBSRU2 SEYMOUR_XT512Ckk_3V3UJ 2G+1G/500_L/BT/6L2.2/5R/CB_GN _1.3HD_GEk_RU41 EASYNOTE_LS11-HR-350RU ENLS11HR-23 EMEA France LX.BRX02.003 ENLS11HR-2314G00Mnkk 14G00Mnkk W7HP64BSFR1 WHISTLER_PRO1GBCkk_3V3UJ 2*2G/0/6L2.2/5R/CB_GN_1.3HD_G Ek_FR51...
  • Page 180 ENLS11HR-24 EMEA LX.BRX02.008 ENLS11HR-2414G50Mnkk 14G50Mnkk W7HP64BSCH1 WHISTLER_PRO1GBCkk_3V3UJ 2*2G/500_L/6L2.2/5R/CB_GN_1.3 HD_GEk_IT41 EASYNOTE_LS11-HR-515CH ENLS11HR-24 EMEA Germany LX.BSM02.002 ENLS11HR-2414G64Mnkk 14G64Mnkk W7HP64BSDE1 WHISTLER_PRO2GBCkk_3V3UJ 2*2G/640/BT/6L2.2/5R/CB_GN_1.3 HD_GEk_DE41 EASYNOTE LS11HR-050GE ENLS11HR-24 EMEA Germany LX.BRX02.001 ENLS11HR-2416G00Bnkk 16G00Bnkk W7HP64BSDE1 WHISTLER_PRO1GBCkk_3V3UJ 2G+4G/0/6L2.2/5R/CB_GN_1.3HD _Power DVD 10_GEk_DE41 EASYNOTE LS11HR-031GE Model Definition and Configuration...
  • Page 181 Table 7-1. Model Definition (Continued) Model Country Acer Part No Description ENLS11HR-24 EMEA Czech LX.BRX02.006 ENLS11HR-2416G1TMnkk 16G1TMnkk W7HP64BSCZ2 WHISTLER_PRO1GBCkk_3V3UJ 4G+2G/500_L+500_L/BT/6L2.2/5R/ CB_GN_1.3HD_GEk_SK11 EASYNOTE_LS11-HR-654CZ ENLS11HR-24 EMEA Russia LX.BSM02.001 ENLS11HR-2416G50Mnkk 16G50Mnkk W7HP64RUBSRU2 WHISTLER_PRO2GBCkk_3V3UJ 4G+2G/500_L/BT/6L2.2/5R/CB_GN _1.3HD_GEk_RU41 EASYNOTE_LS11-HR-520RU ENLS11HR-24 EMEA LX.BRX02.007 ENLS11HR-2416G64Mnkk 16G64Mnkk W7HP64BSCH1 WHISTLER_PRO1GBCkk_3V3UJ 4G+2G/640/6L2.2/5R/CB_GN_1.3H D_GEk_IT41 EASYNOTE_LS11-HR-516CH...
  • Page 182 LX.BST02.005 ENLS11HR-2634G75Mnkk 34G75Mnkk W7HP64RUBSRU2 WHISTLER_PRO1GBCkkQ_3V3UJ 2*2G/750/BT/6L2.2/5R/CB_GN_1.3 HD_GEk_RU41 EASYNOTE_LS11-HR-810RU ENLS11HR-26 EMEA Germany LX.BST02.003 ENLS11HR-2636G00Bnkk 36G00Bnkk W7HP64BSDE1 WHISTLER_PRO1GBCkkQ_3V3UJ 4G+2G/0/BT/6L2.2/5R/CB_GN_1.3 HD_Power DVD 10_GEk_DE41 EASYNOTE LS11HR-105GE ENLS11HR-26 EMEA Russia LX.BST02.004 ENLS11HR-2636G00Mnkk 36G00Mnkk W7HP64RUBSRU2 WHISTLER_PRO1GBCkkQ_3V3UJ 4G+2G/0/BT/6L2.2/5R/CB_GN_1.3 HD_GEk_RU41 EASYNOTE_LS11-HR-812RU ENLS11HR-26 EMEA Germany LX.BSU02.002 ENLS11HR-2636G00Wnkk 36G00Wnkk W7HP64BSDE1 WHISTLER_PRO2GBCkkQ_3V3UJ 2G+4G/0/BT/6L2.2/5R/CB_GN_1.3...
  • Page 183 Table 7-1. Model Definition (Continued) Model Country Acer Part No Description ENLS11HR-26 EMEA Czech LX.BST02.008 ENLS11HR-2638G1TMnkk 38G1TMnkk W7HP64BSCZ2 WHISTLER_PRO1GBCkkQ_3V3UJ 2*4G/500_L+500_L/BT/6L2.2/5R/C B_GN_1.3HD_GEk_SK11 EASYNOTE_LS11-HR-854CZ ENLS11HR-26 EMEA Russia LX.BSU02.004 ENLS11HR-2638G1TMnkk 38G1TMnkk W7HP64RUBSRU2 WHISTLER_PRO2GBCkkQ_3V3UJ 2*4G/500_L+500_L/BT/6L2.2/5R/C B_GN_1.3HD_GEk_RU41 EASYNOTE_LS11-HR-821RU ENLS11HR-26 EMEA Russia LX.BSU02.005 ENLS11HR-2638G1TWikk 38G1TWikk W7HP64RUBSRU2 WHISTLER_PRO2GBCkkQ_3V3UJ 2*4G/500_L+500_L/BT/6L2.2/5R/C B_GN_1.3HD_Power DVD...
  • Page 184 ENLS11HR Table 7-3. Model Definition Model Country Acer Part No BOM Name ENLS11HR-231 Russia LX.BRW02.004 ENLS11HR_SEYMOUR_XT Ci32310M 3G50Mnkk 512Ckk_3V3UJ ENLS11HR-231 France LX.BRX02.003 ENLS11HR_WHISTLER_PR Ci32310M 4G00Mnkk O1GBCkk_3V3UJ ENLS11HR-231 Czech LX.BRW02.003 ENLS11HR_SEYMOUR_XT Ci32310M 4G1TMnkk 512Ckk_3V3UJ ENLS11HR-231 France LX.BRW02.002 ENLS11HR_SEYMOUR_XT Ci32310M 4G1TMnkk 512Ckk_3V3UJ ENLS11HR-231 France LX.BRW02.001...
  • Page 185 Table 7-3. Model Definition (Continued) Model Country Acer Part No BOM Name ENLS11HR-263 LX.BST02.007 ENLS11HR_WHISTLER_PR Ci72630QM 4G50Mnkk O1GBCkkQ_3V3UJ ENLS11HR-263 Germany LX.BST02.002 ENLS11HR_WHISTLER_PR Ci72630QM 4G64Mnkk O1GBCkkQ_3V3UJ ENLS11HR-263 Holland LX.BST02.001 ENLS11HR_WHISTLER_PR Ci72630QM 4G64Mnkk O1GBCkkQ_3V3UJ ENLS11HR-263 Russia LX.BST02.005 ENLS11HR_WHISTLER_PR Ci72630QM 4G75Mnkk O1GBCkkQ_3V3UJ ENLS11HR-263 Germany LX.BST02.003 ENLS11HR_WHISTLER_PR...
  • Page 186 ENLS11HR Table 7-5. Model Definition Model Country Acer Part No BOM Name ENLS11HR-2 Russia LX.BRW02.004 ENLS11HR_SEYMOUR NLED17.3WXGA+G 313G50Mnkk _XT512Ckk_3V3UJ ENLS11HR-2 France LX.BRX02.003 ENLS11HR_WHISTLER NLED17.3WXGA+G 314G00Mnkk _PRO1GBCkk_3V3UJ ENLS11HR-2 Czech LX.BRW02.003 ENLS11HR_SEYMOUR NLED17.3WXGA+G 314G1TMnkk _XT512Ckk_3V3UJ ENLS11HR-2 France LX.BRW02.002 ENLS11HR_SEYMOUR NLED17.3WXGA+G 314G1TMnkk _XT512Ckk_3V3UJ ENLS11HR-2 France LX.BRW02.001...
  • Page 187 Table 7-5. Model Definition (Continued) Model Country Acer Part No BOM Name ENLS11HR-2 LX.BST02.007 ENLS11HR_WHISTLER NLED17.3WXGA+G 634G50Mnkk _PRO1GBCkkQ_3V3UJ ENLS11HR-2 Germany LX.BST02.002 ENLS11HR_WHISTLER NLED17.3WXGA+G 634G64Mnkk _PRO1GBCkkQ_3V3UJ ENLS11HR-2 Holland LX.BST02.001 ENLS11HR_WHISTLER NLED17.3WXGA+G 634G64Mnkk _PRO1GBCkkQ_3V3UJ ENLS11HR-2 Russia LX.BST02.005 ENLS11HR_WHISTLER NLED17.3WXGA+G 634G75Mnkk _PRO1GBCkkQ_3V3UJ ENLS11HR-2 Germany LX.BST02.003 ENLS11HR_WHISTLER...
  • Page 188 ENLS11HR Table 7-7. Model Definition Model Country Acer Part No BOM Name VGA Chip ENLS11HR-23 Russia LX.BRW02.004 ENLS11HR_SEYMOUR_X SEYMOUR_XT 13G50Mnkk T512Ckk_3V3UJ ENLS11HR-23 France LX.BRX02.003 ENLS11HR_WHISTLER_ WHISTLER_PRO 14G00Mnkk PRO1GBCkk_3V3UJ ENLS11HR-23 Czech LX.BRW02.003 ENLS11HR_SEYMOUR_X SEYMOUR_XT 14G1TMnkk T512Ckk_3V3UJ ENLS11HR-23 France LX.BRW02.002 ENLS11HR_SEYMOUR_X SEYMOUR_XT T512Ckk_3V3UJ 14G1TMnkk ENLS11HR-23...
  • Page 189 Table 7-7. Model Definition (Continued) Model Country Acer Part No BOM Name VGA Chip ENLS11HR-26 LX.BST02.007 ENLS11HR_WHISTLER_ WHISTLER_PRO PRO1GBCkkQ_3V3UJ 34G50Mnkk ENLS11HR-26 Germany LX.BST02.002 ENLS11HR_WHISTLER_ WHISTLER_PRO PRO1GBCkkQ_3V3UJ 34G64Mnkk ENLS11HR-26 Holland LX.BST02.001 ENLS11HR_WHISTLER_ WHISTLER_PRO 34G64Mnkk PRO1GBCkkQ_3V3UJ ENLS11HR-26 Russia LX.BST02.005 ENLS11HR_WHISTLER_ WHISTLER_PRO 34G75Mnkk PRO1GBCkkQ_3V3UJ ENLS11HR-26 Germany...
  • Page 190 ENLS11HR Table 7-9. Model Definition Model Country Acer Part No BOM Name VRAM 1 ENLS11HR-23 Russia LX.BRW02.004 ENLS11HR_SEYMOU 512M-DDR3 13G50Mnkk R_XT512Ckk_3V3UJ (64*16*4) ENLS11HR-23 France LX.BRX02.003 ENLS11HR_WHISTL 1G-DDR3 (64*16*8) 14G00Mnkk ER_PRO1GBCkk_3V ENLS11HR-23 Czech LX.BRW02.003 ENLS11HR_SEYMOU 512M-DDR3 14G1TMnkk R_XT512Ckk_3V3UJ (64*16*4) ENLS11HR-23 France LX.BRW02.002 ENLS11HR_SEYMOU 512M-DDR3...
  • Page 191 Table 7-9. Model Definition (Continued) Model Country Acer Part No BOM Name VRAM 1 ENLS11HR-24 Russia LX.BSM02.001 ENLS11HR_WHISTL 2G-DDR3 16G50Mnkk ER_PRO2GBCkk_3V (128*16*8) ENLS11HR-24 LX.BRX02.007 ENLS11HR_WHISTL 1G-DDR3 (64*16*8) 16G64Mnkk ER_PRO1GBCkk_3V ENLS11HR-26 Germany LX.BST02.009 ENLS11HR_WHISTL 1G-DDR3 (64*16*8) 34G50Mnkk ER_PRO1GBCkkQ_3 V3UJ ENLS11HR-26 LX.BST02.007 ENLS11HR_WHISTL 1G-DDR3 (64*16*8) 34G50Mnkk...
  • Page 192 Table 7-9. Model Definition (Continued) Model Country Acer Part No BOM Name VRAM 1 ENLS11HR-26 Russia LX.BSU02.004 ENLS11HR_WHISTL 2G-DDR3 38G1TMnkk ER_PRO2GBCkkQ_3 (128*16*8) V3UJ ENLS11HR-26 Russia LX.BSU02.005 ENLS11HR_WHISTL 2G-DDR3 38G1TWikk ER_PRO2GBCkkQ_3 (128*16*8) V3UJ ENLS11HR-26 LX.BSU02.006 ENLS11HR_WHISTL 2G-DDR3 38G64Mnkk ER_PRO2GBCkkQ_3 (128*16*8) V3UJ ENLS13HR Table 7-10.
  • Page 193 Table 7-11. Model Definition (Continued) Model Country Acer Part No BOM Name Memory 1 Memory 2 ENLS11H Russia LX.BRX02.004 ENLS11HR_WHIST SO2GBIII10 SO2GBIII10 R-2314G5 LER_PRO1GBCkk_ 0Mnkk 3V3UJ ENLS11H LX.BRD02.002 ENLS11HR_UMACk SO2GBIII10 SO2GBIII10 R-2314G6 k_3UJ 4Mnkk ENLS11H Germany LX.BRX02.002 ENLS11HR_WHIST SO2GBIII10 SO2GBIII10 R-2414G5 LER_PRO1GBCkk_ 0Mnkk...
  • Page 194 Table 7-11. Model Definition (Continued) Model Country Acer Part No BOM Name Memory 1 Memory 2 ENLS11H Holland LX.BST02.001 ENLS11HR_WHIST SO2GBIII10 SO2GBIII10 R-2634G6 LER_PRO1GBCkk 4Mnkk Q_3V3UJ ENLS11H Russia LX.BST02.005 ENLS11HR_WHIST SO2GBIII10 SO2GBIII10 R-2634G7 LER_PRO1GBCkk 5Mnkk Q_3V3UJ ENLS11H Germany LX.BST02.003 ENLS11HR_WHIST SO4GBIII10 SO2GBIII10 R-2636G0...
  • Page 195 ENLS13HR Table 7-12. Model Definition Model Country Acer Part No BOM Name Memory 1 Memory 2 ENLS13HR-241 Germany LX.BTN02.001 ENLS13HR_W SO2GBIII10 SO4GBIII10 6G50Mnrr HISTLER_PRO 2GBCrr_3V3UJ ENLS13HR-252 Czech LX.BTJ02.001 ENLS13HR_W SO4GBIII10 SO2GBIII10 6G1.28TMnrr HISTLER_PRO 1GBCrr_3V3UJ ENLS11HR Table 7-13. Model Definition Model Country Acer Part No BOM Name...
  • Page 196 Table 7-13. Model Definition (Continued) Model Country Acer Part No BOM Name HDD 1(GB) 2(GB) ENLS11HR-24 Russia LX.BRX02.005 ENLS11HR_WHIS N500GB5. 14G50Mnkk TLER_PRO1GBC kk_3V3UJ ENLS11HR-24 LX.BRX02.008 ENLS11HR_WHIS N500GB5. 14G50Mnkk TLER_PRO1GBC kk_3V3UJ ENLS11HR-24 Germany LX.BSM02.002 ENLS11HR_WHIS N640GB5. 14G64Mnkk TLER_PRO2GBC kk_3V3UJ ENLS11HR-24 Germany LX.BRX02.001 ENLS11HR_WHIS N750GB5.
  • Page 197 Table 7-13. Model Definition (Continued) Model Country Acer Part No BOM Name HDD 1(GB) 2(GB) ENLS11HR-26 Germany LX.BSU02.002 ENLS11HR_WHIS N750GB5. 36G00Wnkk TLER_PRO2GBC kkQ_3V3UJ ENLS11HR-26 Germany LX.BSU02.003 ENLS11HR_WHIS N500GB5. N500GB5 36G1TMnkk TLER_PRO2GBC .4KS kkQ_3V3UJ ENLS11HR-26 Nordic LX.BSU02.001 ENLS11HR_WHIS N750GB5. N750GB5 38G00Bnkk TLER_PRO2GBC .4KS kkQ_3V3UJ...
  • Page 198 ENLS11HR Table 7-15. Model Definition Model Country Acer Part No BOM Name Wireless LAN1 ENLS11HR-23 Russia LX.BRW02.004 ENLS11HR_SEYMOUR_X 3rd WiFi 2x2 13G50Mnkk T512Ckk_3V3UJ ENLS11HR-23 France LX.BRX02.003 ENLS11HR_WHISTLER_P 3rd WiFi 2x2 14G00Mnkk RO1GBCkk_3V3UJ ENLS11HR-23 Czech LX.BRW02.003 ENLS11HR_SEYMOUR_X 3rd WiFi 2x2 14G1TMnkk T512Ckk_3V3UJ ENLS11HR-23 France...
  • Page 199 Table 7-15. Model Definition (Continued) Model Country Acer Part No BOM Name Wireless LAN1 ENLS11HR-26 Germany LX.BST02.002 ENLS11HR_WHISTLER_P 3rd WiFi 2x2 34G64Mnkk RO1GBCkkQ_3V3UJ ENLS11HR-26 Holland LX.BST02.001 ENLS11HR_WHISTLER_P 3rd WiFi 2x2 34G64Mnkk RO1GBCkkQ_3V3UJ ENLS11HR-26 Russia LX.BST02.005 ENLS11HR_WHISTLER_P 3rd WiFi 2x2 34G75Mnkk RO1GBCkkQ_3V3UJ ENLS11HR-26 Germany...
  • Page 200 ENLS11HR Table 7-17. Model Definition Model Country Acer Part No BOM Name Bluetooth ENLS11HR-231 Russia LX.BRW02.004 ENLS11HR_SEYMOUR_XT512 BT 3.0 3G50Mnkk Ckk_3V3UJ ENLS11HR-231 France LX.BRX02.003 ENLS11HR_WHISTLER_PRO1 4G00Mnkk GBCkk_3V3UJ ENLS11HR-231 Czech LX.BRW02.003 ENLS11HR_SEYMOUR_XT512 BT 3.0 4G1TMnkk Ckk_3V3UJ ENLS11HR-231 France LX.BRW02.002 ENLS11HR_SEYMOUR_XT512 4G1TMnkk Ckk_3V3UJ ENLS11HR-231 France...
  • Page 201 Table 7-17. Model Definition (Continued) Model Country Acer Part No BOM Name Bluetooth ENLS11HR-263 Germany LX.BST02.002 ENLS11HR_WHISTLER_PRO1 BT 3.0 4G64Mnkk GBCkkQ_3V3UJ ENLS11HR-263 Holland LX.BST02.001 ENLS11HR_WHISTLER_PRO1 4G64Mnkk GBCkkQ_3V3UJ ENLS11HR-263 Russia LX.BST02.005 ENLS11HR_WHISTLER_PRO1 BT 3.0 4G75Mnkk GBCkkQ_3V3UJ ENLS11HR-263 Germany LX.BST02.003 ENLS11HR_WHISTLER_PRO1 BT 3.0 6G00Bnkk GBCkkQ_3V3UJ ENLS11HR-263...
  • Page 202 7-26 Model Definition and Configuration...
  • Page 203 CHAPTER Test Compatible Components...
  • Page 204 Microsoft® Windows® 7 Environment Test ....8-4...

  • Page 205: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Packard Bell EasyNote LS11HR/LS13HR. Compatibility Test Report released by the Acer Mobile System Testing Department.

  • Page 206: Microsoft Windows

    Microsoft Windows 7 Environment Test ® ® Table 8-1. Packard Bell EasyNote LS11HR/LS13HR Vendor Type Description Acer Part No. Adapter 10001023 120W-DE Adapter LITE-ON 120W-DE 19V AP.12003.003 LITE-ON 1.7x5.5x11 Green PA-1121-04AC, LV5+OBL LED 10001023 Adapter LITE-ON 65W 19V AP.06503.024 LITE-ON 1.7x5.5x11 Yellow...
  • Page 207 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. 60002162 6CELL2.2 Battery SIMPLO AS10D Li-Ion BT.00607.127 SIMPLO 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D Bluetooth 10001018 BT 3.0 Foxconn Bluetooth BRM 2046 BH.21100.008 HON HAI BT3.0 (T60H928.33) f/w:861...
  • Page 208 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. 10001067 Ci72820QM CPU Intel Core i7 i7-2820QM KC.28201.QMP INTEL PGA 2.3G 45W 4/8 60001922 N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm KH.32004.004 TOSHIBA DIGI 320GB Capricorn BS, MK3265GSX SATA 8MB LF...
  • Page 209 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. 60002005 N500GB5.4KS HDD HGST 2.5" 5400rpm KH.50007.010 HGST SG 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm 60002005 N750GB5.4KS HDD HGST 2.5" 5400rpm KH.75007.005...
  • Page 210 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. 60002005 N750GB5.4KS HDD HGST 2.5" 5400rpm KH.75007.005 HGST SG 750GB Dummy P.N SATA 8MB LF+HF F/W: 0000 60002036 N320GB5.4KS HDD SEAGATE 2.5" 5400rpm KH.32001.019 SEAGATE 320GB ST9320310AS,9RN132-188,...
  • Page 211 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. 60002215 SO2GBIII13 Memory SAMSUNG SO-DIMM KN.2GB0B.023 SAMSUNG DDRIII 1333 2GB M471B5673FH0-CH9 LF 128*8 46nm 60002215 SO4GBIII13 Memory SAMSUNG SO-DIMM KN.4GB0B.010 SAMSUNG DDRIII 1333 4GB M471B5273CH0-CH9 LF 256*8...
  • Page 212 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. 60001535 NSM8XS ODD PANASONIC Super-Multi KU.00807.070 PANASONIC DRIVE 12.7mm Tray DL 8X UJ890A LF W/O bezel SATA (HF + Windows 7) 60001939 NBDCB4XS ODD PIONEER BD COMBO KO.00405.006...
  • Page 213 Table 8-1. Packard Bell EasyNote LS11HR/LS13HR (Continued) Vendor Type Description Acer Part No. VRAM 10000981 1G-DDR3 (64*16*8) 1G-DDR3 64*16*8 KI.23300.018 MISC 10000981 2G-DDR3 2G-DDR3 128*16*8 KI.23300.028 MISC (128*16*8) 10000981 512M-DDR3 512M-DDR3 64*16*4 KI.23300.019 MISC (64*16*4) 60002045 VR1GbIII8 VRAM HYNIX Graphic DDRIII VR.1GB0G.004...
  • Page 214 8-12 Test Compatible Components...
  • Page 215 CHAPTER Online Support Information...
  • Page 216 Introduction ........9-3...

  • Page 217: Online Support Information

    Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 218 Online Support Information...

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