HP Compaq ProLiant DL320 Quickspecs page 28

QuickSpecs
Options
CarePaq Priority Services for ProLiant Servers – Priority Silver
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (6-3
Part Number for U.S.)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (6-3 Part Number for U.S.)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Novell NetWare Operating System, Technical Account Manager,
Technical Newsletter, SW activity review (6-3 Part Number for U.S.)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Novell NetWare Operating System (6-3 Part Number for
U.S.)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (2-5-
2 Part Number for Canada)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (2-5-2 Part Number for Canada)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Novell NetWare Operating System, Technical Account Manager,
Technical Newsletter, SW activity review (2-5-2 Part Number for Canada)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Novell NetWare Operating System (2-5-2 Part Number for
Canada)
NOTE: For more information, customer/resellers can contact:
http://www.compaq.com/services
DA - 10692 Worldwide QuickSpecs — Version 48 — 10.17.2003
Compaq ProLiant DL320
239932-002
239934-002
239972-002
239974-002
FM-M04E1-36
FM-M24E1-36
FM-N04E1-36
FM-N24E1-36
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