Brother MFC-J430W Basic User's Manual page 78

Printing (continued)
Difficulty
Poor print quality.
White horizontal lines appear in text
or graphics.
The machine prints blank pages.
Characters and lines are blurred.
Printed text or images are skewed.
Smudge or stain at the top centre of
the printed page.
Printing appears dirty or ink seems
to run.
Stains appear on the reverse side
or at the bottom of the page.
70
Suggestions
Check the print quality. (See Checking the print quality uu page 57.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine's menu matches the type of paper you are using.
See Paper Type uu page 17.
uuSoftware User's Guide: Printing (Windows
uuSoftware User's Guide: Printing and Faxing (Macintosh)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink. Brother does not
recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with ink from other sources.
Try using the recommended types of paper.
(See Acceptable paper and other print media uu page 18.)
The recommended environment for your machine is between 20 C to 33 C.
Clean the print head. (See Cleaning the print head uu page 57.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media uu page 18.)
Clean the print head. (See Cleaning the print head uu page 57.)
Make sure you are using Brother Original Innobella™ ink.
Check the printing alignment. (See Checking the print alignment uu page 58.)
Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
uu page 11.)
Make sure the Jam Clear Cover is closed correctly.
Clean the paper pick-up rollers. (uuAdvanced User's Guide: Cleaning the paper
pick-up rollers)
Make sure the paper is not too thick or curled.
(Acceptable paper and other print media uu page 18)
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media uu page 18.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type of the printer driver.
Make sure the printer platen is not dirty with ink. (uuAdvanced User's Guide:
Cleaning the machine's printer platen)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media uu page 11.)
®
)