Baby Lock Pro-Stitcher BLPS Instruction And Reference Manual page 65

Problem/Symptom
The X and/or Y axis quick release
levers are not engaged
When the quilting machine is

pushed by hand, the horizontal
and/or vertical crosshair lines do
not move.
Lubrication required between white
gears and blue rack
When the Pro-Stitcher carriage

levers are engaged squeaking
can be heard as the machine is
pushed or driven.
A bad image was created for a
pattern thumbnail.
When in the design library, the

graphic that should identify the
selected pattern is either
missing or is not the proper
picture.
Positioning a pattern using the
"Reset Home" button
 When the "Reset Home" button
is pressed, the pattern is not
positioned properly.
The initial stitching speed is too fast
or too slow
Stitches are either too long or

too short at the beginning of
every pattern.
No Patterns or Folders show up in
the Design Library
The current path is pointing to

the wrong drive letter.
Make sure the quick release levers on the carriage are allowing the white gears to
engage the blue rack. Both levers should be in the lowest position.
Lubricate the teeth of the white plastic gears for both the X and the Y axes by applying
a small amount of silicone lubricant to the teeth of the white gears. Do not use an oil-
based lubricant (such as WD-40 or sewing machine oil) as this will attract dust and
eventually clog the gears.
While in the Design Library, select the name of the pattern with the incorrect or
missing image. Press the "Capture" button. The pattern will load with a pink box over
the top of it. The pink box represents the "camera" that will create the image.
Anything behind the pink box becomes the identifying image once "Snapshot" is
pressed. Drag the pink box to position it best. Zoom in on the pattern if desired to get
a better shot of the pattern.
The "Reset Home" button is not intended to be used as a re-positioning tool. "Reset
Home" simply makes the current needle position match up with the "X=0, Y=0" point
of the pattern. This "0,0" position can vary from pattern to pattern, so the best way to
re-position is by using the "Reposition Pattern" button in the Quilt Menu.
Two things can contribute to this. One is that the quilting speed is set too fast. In the
"Setup" menu, adjust the speed to something slower.
Another option would be to use the "Cruise" stitch regulation mode. Change the
stitch regulation mode from "Precision" to "Cruise" using the handlebar display
screen. Adjusting the Cruise speed faster can further minimize long initial stitches.
Make sure the USB Flash drive is plugged in securely to the Pro-Stitcher computer.
Try pressing the "Back" button in the bottom left-hand section of the screen in case
the Pro-Stitcher's path is looking for a folder that does not exist. Press "Back" until the
current path reads "E:\" or the desired folder appears.
Verify that the current path (located under the "Back" and "Options" buttons in the
bottom left-hand section of the design library screen) starts with "E:\". If not, press
the small black triangle to the left of the path window and select the "E:\" drive. If the
current path is already set to "E:\", try selecting the one of the other available drive
letters to see if the USB flash drive has been identified with another letter.
The designs that come pre-loaded on the USB Flash drive are located in a folder called
"Designs" on the USB flash drive. If the current path is pointing to the root of the USB
stick (the current path shows "E:\"), there should be a yellow "Designs" folder on the
bottom left-hand side of the screen. Double-tap this folder to open it and reveal
further folders and designs located within those folders on the right.
If there continues to be nothing showing up on the USB Flash drive, plug it into a
desktop or laptop computer and verify that the USB flash drive has the desired files on
Corrective Measure
Page 63