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Axis Q7404 User Manual

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USER MANUAL
AXIS Q7404 Network Camera

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Summary of Contents for Axis Q7404

  • Page 1 USER MANUAL AXIS Q7404 Network Camera...

  • Page 2: Notices

    AXIS Q7404 User Manual Notices This manual is intended for administrators and users of the AXIS Q7404 Network Camera, and is applicable for firmware release 5.20 and later. It includes instructions for using and managing the encoder on your network. Previous experience of networking will be of use when using this product.

  • Page 3: Table Of Contents

    AXIS Q7404 - Table of contents Notices ..................2 Product Description .

  • Page 4: Product Description

    This manual applies to the AXIS Q7404 Video Encoder. The AXIS Q7404 Video Encoder contains four separate video channels, one for each video input. Each channel has its own IP address. The descriptions in this document apply to each of the four video channels except where otherwise indicated.

  • Page 5: Overview

    AXIS Q7404 - Product Description Overview Mounting hole Power LED Status LEDs 1-4 Network LED Network connector Video inputs 1-4 75 Ohm termination switch (x4) Power connector RS-485/RS-422 connectors 1-4 Control button Audio in and out I/O terminal connectors 1-4 Product label includes: Product ID &...

  • Page 6: Using The Video Encoder

    Access from a browser 1. Start a browser (Internet Explorer, Firefox). 2. Enter the IP address or host name of one of the video channels of the AXIS Q7404 in the Location/Address field of your browser. To access the video encoder from a Macintosh computer (Mac OSX), click on the Bonjour tab and select one of the AXIS Q7404 channels from the drop-down list.

  • Page 7: Access From The Internet

    Setup > System Options > Network > TCP/IP Advanced. For more information, please see NAT traversal (port mapping) for IPv4, on page 37. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit Axis Support web at www.axis.com/techsup Setting the root password To gain access to the product, the password for the default administrator user root must be set.

  • Page 8: The Live View Page

    AXIS Media Control viewer toolbar is not available. AXIS Media Control toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 11 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 9 AXIS Q7404 - Using the Video Encoder Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold down the button to talk/send, release the button to listen.

  • Page 10: Video And Audio Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the video encoder to determine the transport protocol to use in the order listed above. This order can be changed and the options disabled, to suit specific requirements.

  • Page 11: Alternative Methods Of Accessing The Video Stream

    • QuickTime adds latency to the video and audio stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. • <ip> = IP address Accessing the audio stream (Channel 1) The Live View page provides access to audio through AXIS Media Control;...

  • Page 12: Video & Audio Settings

    AXIS Q7404 - Video & Audio settings Video & Audio settings This section describes how to configure the video encoder, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Video & Audio, Live View Config and Events.
  • Page 13 AXIS Q7404 - Video & Audio settings Audio (Channel 1) Enable Audio Check this box to enable audio in the video stream. Note: The checkbox Enable audio support under Systems Options > Security > Audio Support must also be checked to enable sound in the product.

  • Page 14: Stream Profiles

    Before the overlay image, e.g. a logotype, can be used it must be uploaded to the AXIS Q7404. Click Browse and locate the image file on the computer. Click Upload. When uploaded, the file can be selected in the Use overlay image drop-down list.

  • Page 15: Privacy Mask

    Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in the AXIS Q7404 and if they are enabled. Add/Edit Mask To define a new mask: 1.

  • Page 16: Audio Clips

    Audio clips can be played when an event occurs or manually from the Live View page. Audio clips are created either by recording sound using a microphone or by uploading a sound file to the encoder. Audio clips that have been added to the Axis product are listed in the Audio Clip List page.

  • Page 17: Live View Config

    AXIS Q7404 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video & Audio > Stream Profiles. See Stream Profiles, on page 14, for more information.
  • Page 18 AXIS Q7404 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies.
  • Page 19 AXIS Q7404 - Live View Config For more information on the VAPIX® Application Programming Interface (API), see the Developer’s pages at Axis web site http://www.axis.com Note: <ip> should be replaced by the IP address of the video channel. Output Buttons The output buttons are used to manually activate/inactivate the output ports, for example to switch a light on and off.

  • Page 20: Ptz (Pan Tilt Zoom)

    AXIS Q7404 - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device.

  • Page 21: Ptz Configuration

    AXIS Q7404 - PTZ (Pan Tilt Zoom) PTZ configuration Once PTZ has been installed for the AXIS Q7404, the following sub menus appear under PTZ Preset positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location.
  • Page 22 Video Source 1, Light Control for Video Source 1, and Extended Driver Specific Settings for Video Source 1. Note: For download and installation information about PTZ drivers for your Axis product please visit www.axis.com Controls Driver-specific Panel Shortcut Command Buttons can be created to provide direct access to auxiliary commands provided by the PTZ driver.

  • Page 23: Control Queue

    AXIS Q7404 - PTZ (Pan Tilt Zoom) Control Queue The PTZ control queue gives one user exclusive access to the PTZ controls for a limited amount of time, placing other users in queue. To keep their place in the queue, waiting clients must regularly poll the video encoder. The polltime and the maximum number of users allowed in the queue can be configured on this page.

  • Page 24: Ptz Controls

    AXIS Q7404 - PTZ (Pan Tilt Zoom) PTZ controls If the video encoder has been appropriately configured, the Live View page displays the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users under System Options > Security >...

  • Page 25: Control Panel

    Click the Emulate joystick mode button and click in the image to move the camera in the direction of the mouse pointer. Note: There is also joystick support in AXIS Media Control (AMC). Control panel Click the Ctrl panel button to access the PTZ control panel. The buttons available in the control panel depend on the installed PTZ driver.

  • Page 26: Applications

    If there is an Internet connection Automatic Installation appears in the web page. If there is no Internet connection to the camera, go to www.axis.com to acquire a License key file. You will need a license code and the device's serial number to receive a license key.

  • Page 27: Events

    AXIS Q7404 - Events Events An event or Event Type in the video encoder triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the video encoder to upload images to an Event Server. Many event types use an Event Server to receive uploaded images and notification messages.

  • Page 28: Triggered Event

    AXIS Q7404 - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Program- ming Interface (API) •...

  • Page 29: Scheduled Event

    AXIS Q7404 - Events Save stream To upload images to an FTP or HTTP server, or to send images by email, check the Save stream box. Image frequency – Set the image frequency to a desired frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.

  • Page 30: Camera Tampering

    AXIS Q7404 - Events Camera Tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. For the video encoder to send an alarm you must create a triggered event, see How to set up a triggered event, on page 28.
  • Page 31 To delete an include/exclude window: a) Using AXIS Media Control (Internet Explorer): Select the window in the list of windows and click Del. b) Using the Java applet: Select the window and click on the cross in the upper right corner.

  • Page 32: Port Status

    AXIS Q7404 - Events Examples: Use a high object size level to avoid triggering on small objects in the video image. • Select a high history level to reduce the number of triggers in situations with a lot of movement during a short •...

  • Page 33: System Options

    View page. Enable Basic Setup - Before using the AXIS Q7404, there are certain settings that should be made, most of which require administrator access privileges. To quickly access these settings use the Basic Setup in the menu. All settings are also available from the standard setup links in the menu.
  • Page 34 Audio Support (Channel 1) Enable audio support - Allow clients to retrieve audio streams from the AXIS Q7404, and is used to totally enable or disable the sound source. See also Audio Settings (Channel 1), on page 15 for information on how to configure the audio settings.

  • Page 35: Date & Time

    Use the following IP address - To use a static IP address for the AXIS Q7404, check the radio button and then make the following settings: • IP address – Specify a unique IP address for your AXIS Q7404. (To check if the IP address you intend to use is available or not, click the Test button) •...
  • Page 36 AXIS Internet Dynamic DNS Service - Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your video encoder. Click Settings to register the video encoder with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet).
  • Page 37 AXIS Q7404 - System Options Host Name Configuration The video encoder can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. For more information see the online help Link-Local IPv4 Address This is enabled by default and assigns the video encoders an additional IP address for use with UPnP™.
  • Page 38 The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic.

  • Page 39: Ports & Devices

    This means that when using a workstation running Windows XP or Windows Vista with UPnP™ enabled, the AXIS Q7404 Video Encoder will automatically be detected and added to My Network Places in Windows.

  • Page 40: Maintenance

    Setup page to conveniently make adjustments in the video encoder’s settings. Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report.

  • Page 41: Advanced

    For more information, please visit the Developer pages at www.axis.com File Upload Files (e.g. web pages and images) can be uploaded to the AXIS Q7404 and used as custom settings. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user access group (viewer, operator or administrator for the uploaded file.

  • Page 42: Unit Connectors

    Power input 8-20V DC, max 16.1W Video inputs - AXIS Q7404 supports four video sources (VIDEO 1 - VIDEO 4). Each video input is terminated using a coax/BNC connector. Use a 75 ohm coaxial video cable; recommended maximum length is 250 meters (800 feet).
  • Page 43 AXIS Q7404 - Unit connectors The following connection diagram gives an example of how to connect an auxiliary device to the AXIS Q7404. AXIS Q7404 E.g. push button 3.3V max 250mA 3.3V I/O configured as input I/O configured as output RS-485/RS-422 connector - For each video channel, AXIS Q7404 has two 2-pin terminal blocks for the RS-485/RS-422 serial interface used to control auxiliary equipment, e.g.

  • Page 44: Led Indicators

    Normal operation. Amber Flashes green/amber during firmware upgrade. Note: AXIS Q7404 has four Status LED indicators, one for each video channel. The indicators are ordered as follows (from left to right): Power, Status 1, Status 2, Status 3, Status 4, Network.

  • Page 45: Troubleshooting

    The current firmware version in your encoder can be seen on the page Setup > Basic Setup or under About. Upgrading the firmware When you upgrade your encoder with the latest firmware from Axis Web site, your encoder receives the latest functionality available. Always read the upgrade instructions and Release Notes available with each new release, before upgrading the firmware.

  • Page 46: Axis Support

    Axis Support If you contact Axis Support, please provide a Server Report and a detailed description of the problem to help us solve your problem expediently. The Server Report contains important information about the server and its software, as well as a list of the current parameters.

  • Page 47: Symptoms, Possible Causes, And Remedial Action

    You may need to manually type http or https in the browser’s address field. The IP address has been changed by If the encoder and client are on the same network, Run AXIS IP Utility to locate the encoder. DHCP Identify the encoder using its model or serial number.
  • Page 48 To enable the updating of video images in Internet Explorer, set your browser to allow ActiveX (Internet Explorer only) controls. Also, make sure that AXIS Media Control is installed on your workstation. Installation of additional ActiveX com- Configure your encoder to use a Java applet for updating the video images under ponent restricted or prohibited Live View Config >...
  • Page 49 Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Select Microphone for a connected external microphone. Select Line for a connected line in source. For further assistance, please contact your reseller or see the support pages on Axis website at www.axis.com/techsup...

  • Page 50: Technical Specifications

    • Text and image overlay • Privacy mask • Enhanced deinterlace filter Pan/Tilt/Zoom • Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) • 100 presets/camera, guard tour, PTZ control queue • Supports Windows compatible joysticks Users...

  • Page 51: General Performance Considerations

    • CD with installation and management tools, software and User's Manual • 4 Windows decoder user licenses Video management • AXIS Camera Station - Video management software for viewing, recording and archiving up to software (not incl.) 50 cameras • See www.axis.com/products/video/software/ for software applications via partners General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance.

  • Page 52: Optimizing Your System

    AXIS Q7404 - Technical Specifications Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the video encoder provides a tool that can be used to display these values directly in the video image.

  • Page 53: Glossary

    AMC (AXIS Media Control) - The control required for viewing HTTP (Hypertext Transfer Protocol) - The set of rules for video images in Internet Explorer. Installs automatically on first exchanging files (text, images, sound, video, and other files) on use.
  • Page 54 AXIS Q7404 - Glossary network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc. Router - A device that determines the next network point to which a packet should be forwarded on its way to its final destination.

  • Page 55: Index

    HTTPS 7, 32 Audio mode 15 Audio output 16 Audio support 34 I/O Ports 25, 38 AXIS Internet Dynamic DNS Service 35 IEEE 802.1X 32 AXIS Media Control (AMC) 8, 11 Installing PTZ devices 26 IP Address Filtering 32 IPv4 35...
  • Page 56 AXIS Q7404 - Index PTZ controls 30 PTZ devices, installation 26 Quality of Service 37 QuickTime 11, 17 Recovery 44 Relative and absolute PTZ drivers 30 Restart 39 Restore 39 RS-485/RS-422 38, 42 RTP 38 RTSP 37 Scheduled Event 20, 22...

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