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Axis Q6044-C User Manual

Ptz dome network camera
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AXIS Q6044-C PTZ Dome Network Camera

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Summary of Contents for Axis Q6044-C

  • Page 1: User Manual

    AXIS Q6044-C PTZ Dome Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6044-C PTZ Dome Network Camera Table of Contents Multi-Connector Cable ........

  • Page 6: Hardware Overview

    AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Hardware Overview Camera Network connector (High PoE) Part number (P/N) & Serial number (S/N) Cooling system SD card slot Power button Status LED indicator Control button Important Dust and particle buildup could affect the performance of the cooling system. To maintain the performance level, the outer heat sink in the camera’s cooling system may need occasional or regular cleaning.

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 55. • Connecting to an AXIS Video Hosting System service. See page 48. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 8: Media Converter Switch

    AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Media Converter Switch Power connector (DC input) Power connector (DC output) Network connector (internal) Network slot SFP (external) (2x) Network connector RJ45 (external) (2x) Camera LED indicator Network LED indicator (4x) Power LED indicator...

  • Page 9: Network Connector Dip Switches

    AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Network slot SFP (external) - Two SFP slots (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches.

  • Page 10: Media Converter Switch Led Indicators

    AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Dip switch position Description Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the Default (middle) network, directly or through a router or network switch. Left Block multicast packages that have a VLAN tag. Use this setting when connecting to a device that is not intended for multicast viewing.

  • Page 11: Access The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 12: The Live View Page

    Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons. Enable or disable the Gatekeeper by selecting On or Off from the drop-down list. For more information about the Gatekeeper, see page 28.
  • Page 13 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 14 AXIS Q6044-C PTZ Dome Network Camera Access the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

  • Page 15: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    AXIS Q6044-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 17 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 18: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 19: Video

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 20 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 21: Stream Profiles

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 22: Overlay

    AXIS Q6044-C PTZ Dome Network Camera Video Max gain - Measured in decibels (dB), gain describes the amount of amplification applied to a signal, in this case the visual information in the image. A high level of amplification may provide a better image in very low light situations. A high gain will also increase the amount of image noise.
  • Page 23 For more information about privacy masks, see Privacy Mask on page 24. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 24: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 25: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 26 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 15.

  • Page 27: Ptz (Pan Tilt Zoom)

    AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 28: Gatekeeper

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 29: Guard Tour

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 30.

  • Page 30: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 37). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 32 AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client.

  • Page 33: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 37.
  • Page 34 AXIS Q6044-C PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS Q6044-C PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 37: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 38 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 33. Shock Detected – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 33.

  • Page 39: Add Recipients

    AXIS Q6044-C PTZ Dome Network Camera Events • PTZ Control Autotracking – Start autotracking. See Autotracking on page 28. Preset Position – Go to a preset position. Guard Tour – Start a guard tour. See Guard Tour on page 29.

  • Page 40: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 45.
  • Page 41 AXIS Q6044-C PTZ Dome Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

  • Page 42: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 52. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 43: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 44: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 45 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 46: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 47 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 48 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 49 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 50 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 51 To use SNMP v3, HTTPS must be enabled, see HTTPS on page 44. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 55. UPnP The Axis product includes support for UPnP .

  • Page 52: Storage

    Note For SD card recommendations see www.axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. The following SD card file systems are supported: •...

  • Page 53: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 54: Support

    AXIS Q6044-C PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report.

  • Page 55: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 56 AXIS Q6044-C PTZ Dome Network Camera System Options 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, assign an IP address, set the password and access the video stream.

  • Page 57: Multi-Connector Cable

    AXIS Q6044-C PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. The multi-connector cable is connected to the camera’s multi-connector, see Hardware Overview on page 6 .

  • Page 58: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s web pages.

  • Page 59: Troubleshooting 58

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 60 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 61 AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 62: Technical Specifications

    AXIS Q6044-C PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS Q6044-C 60 Hz AXIS Q6044-C 50 Hz Image sensor 1/3’’ progressive scan CCD 1.3 megapixel Lens f 4.4 – 132 mm F1.4 – 4.6...
  • Page 63 Technical Specifications Item Specifications Function/group System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform from Axis Communications; specifications available at www.axis.com Interface ONVIF, specifications available at www.onvif.org AXIS Video Hosting System (AVHS) with One-Click Camera Connection...

  • Page 64: Connectors

    Installation Guide, Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) — Basic surveillance for small management businesses, where video is recorded to edge storage software AXIS Camera Station (sold separately) — Fully featured surveillance for medium-sized...
  • Page 65 AXIS Q6044-C PTZ Dome Network Camera Technical Specifications Function Notes Specifications DC output 12 V DC 1, 2 Power out to camera Max load = 6.5 A 12.0–13.2 V DC, min 70 W 0 V DC 0 V DC (-) Network connector Two 2-pin Ethernet terminal blocks.

  • Page 66: Performance Considerations

    AXIS Q6044-C PTZ Dome Network Camera Technical Specifications Digital input 0 to max 30 V DC Configurable I/O 2 (Input or Output) 0 to max 30 V DC, open drain, Digital output (transistor – open 100 mA collector) Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance.
  • Page 67 User Manual Ver. M5.2 AXIS Q6044-C PTZ Dome Network Camera Date: July 2014 © Axis Communications AB, 2014 Part No. 59039...

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