Axis Q7414 User Manual
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Axis Q7414 User Manual

Video encoder
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AXIS Q7414 Video Encoder

User Manual

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  • Page 1: User Manual

    AXIS Q7414 Video Encoder User Manual...
  • Page 2 A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information on page 3 . This manual is intended for administrators and users of the AXIS Q7414 Video Encoder, and is applicable to firmware 5.50 and later. It includes Electromagnetic Compatibility (EMC) instructions for using and managing the product on your network.
  • Page 3 When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support. The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q7414 Video Encoder Table of Contents Troubleshooting ..........

  • Page 6: Hardware Overview

    AXIS Q7414 Video Encoder Hardware Overview Hardware Overview Bus connectors Power LED BNC connectors 1–4 Restart button Control button Status LEDs 1–4 Michrophone power LEDs 1–4 Audio input/output 1–4 Audio mounting nut Connectors and Buttons For technical specifications, see page 61.

  • Page 7: Pin Assignments For The I/O Connector Of The Axis 291 1U Video Server Rack

    Resetting the product to factory default settings. See page 56. • Connecting to an AXIS Video Hosting System service. See page 49. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 8: Pin Assignments For Rs485 Connector - Axis Q7920 Chassis

    Channel 3, Configurable I/O 2 Channel 4, Configurable I/O 2 Not used Not used Not used Not used Pin Assignments for RS485 Connector - AXIS Q7920 Chassis Function Description Channel 1, RS485A A half-duplex RS485 interface for controlling auxiliary equipment such as PTZ devices.
  • Page 9 AXIS Q7414 Video Encoder Hardware Overview Microphone power LED Indication Unlit Phantom power off. Blue Steady when the phantom power is on and the microphone is connected. Flashes when the phantom power is on and the microphone is disconnected.

  • Page 10: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.

  • Page 11: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 12: The Live View Page

    Manual Trigger on page 12. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 13 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 14 AXIS Q7414 Video Encoder Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.

  • Page 15: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 17 AXIS Q7414 Video Encoder Media Streams Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp Multicast: axrtpm://<ip>/axis-media/media.amp • QuickTime supports G.711 and AAC audio encoding. The following paths can be used: rtsp://<ip>/axis-media/media.amp rtsp://<ip>/axis-media/media.3gp...

  • Page 18: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 19: Video And Audio

    AXIS Q7414 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19. • Stream profiles. See page 21.
  • Page 20 Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.

  • Page 21: Stream Profiles

    To select a default stream profile for the Live View page, go to Setup > Live View Config. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup >...

  • Page 22: About Overlays

    AXIS Q7414 Video Encoder Video and Audio • Antialiasing will minimize distortion known as aliasing, which happens when a high-resolution image is represented at a lower resolution. 75 Ohm video termination can be enabled/disabled via the product's web page at Video & Audio > Video Input > Video termination.
  • Page 23 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 24: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 25: Audio Input

    Select the microphone sensitivity level (High/Low) depending on the sound level in the monitored area. For example, if the Axis product is installed in a noisy environment, try setting the input sensitivity to Low.

  • Page 26: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 37.

  • Page 27: Configure The Live View Page

    AXIS Q7414 Video Encoder Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page.
  • Page 28 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS Q7414 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 30: Advanced

    Install PTZ Driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.

  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 37). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 32: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 37.
  • Page 33 AXIS Q7414 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 34: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS Q7414 Video Encoder Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 37: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 38 AXIS Q7414 Video Encoder Events Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 32.

  • Page 39: Add Recipients

    Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings.

  • Page 40: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 47.
  • Page 41 AXIS Q7414 Video Encoder Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

  • Page 42: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 53. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 43 AXIS Q7414 Video Encoder Recordings 5. Click Save to save and start the recording.

  • Page 44: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 45: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 46 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 47: Date & Time

    Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 48: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 49 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 50 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 51 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 52 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 53: Storage

    I/O Ports Configure the input and output ports supported by your Axis product from System Options > Ports & Devices > I/O Ports. Ports can be given descriptive names, and their Normal state can be configured. For more information about this see the online help .

  • Page 54: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 55: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 56: Reset To Factory Default Settings

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.

  • Page 57: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 58: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 59 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has changed by DHCP been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured).
  • Page 60 AXIS Q7414 Video Encoder Troubleshooting Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup > Video & Audio > Video Stream and Setup > Video & Audio > Camera Settings. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image.

  • Page 61: Technical Specifications

    AXIS Q7414 Video Encoder Technical Specifications Technical Specifications Item Specifications Function/group Video Encoder Model AXIS Q7414 Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks...
  • Page 62 Integration Programming at www.axis.com Interface Includes the ONVIF Profile S; specification at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection Intelligent video Video motion detection, active tampering alarm, Support for AXIS Camera Application Platform enabling installation of additional applications...

  • Page 63: Connectors

    Technical Specifications Connectors Audio Connector The Axis product is equipped with 3.5 mm audio input and output connectors combined. The connectors are compatible with M6 x 0.5 threaded locking collars. • In: Balanced or unbalanced input for a mono microphone or line signal.
  • Page 64 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 65 User Manual Ver. M3.3 AXIS Q7414 Video Encoder Date: April 2016 © Axis Communications AB, 2013 - 2016 Part No. 54418...

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