Axis Q9307-LV User Manual
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Axis Q9307-LV User Manual

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  • Page 1 AXIS Q9307-LV Dome Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q9307-LV Dome Camera Table of Contents Solution overview ......... . .

  • Page 3: Solution Overview

    Solution overview Coughing fit and stressed voice detection is preinstalled on AXIS Q9307-LV. When a coughing fit or stressed voice is detected, the application generates an event. The early warning allows for personnel to respond quickly. The red LED indicator lights up when personnel are watching or recording the video stream.

  • Page 4: Installation

    AXIS Q9307-LV Dome Camera Installation Installation To watch this video, go to the web version of this document. help.axis.com/?&piaId=79570&section=solution-overview Installation video for the product. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 5: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 6: Secure Passwords

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 68.

  • Page 7: Configure Your Device

    AXIS Q9307-LV Dome Camera Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 57.
  • Page 8 AXIS Q9307-LV Dome Camera Configure your device Reduce image processing time with low latency mode You can optimize the image processing time of your live stream by turning on low latency mode. The latency in your live stream is reduced to a minimum. When you use low latency mode, the image quality is lower than usual.
  • Page 9 3. Use the Tone mapping slider to adjust the amount of WDR. 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Compensate for barrel distortion Barrel distortion is a phenomenon where straight lines appear increasingly bent closer to the edges of the frame.
  • Page 10 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
  • Page 11 AXIS Q9307-LV Dome Camera Configure your device 3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.

  • Page 12: View And Record Video

    AXIS Q9307-LV Dome Camera Configure your device The illustration shows before and after an image has been straightened. 1. Go to Video > Installation > Image correction. 2. Turn on Straighten image. 3. Use the controls to adjust the image.
  • Page 13 With signed video, you can make sure that no one has tampered with the video recorded by the camera. 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.

  • Page 14: Set Up Rules For Events

    Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics. 2. Start the application if it is not already running. 3. Make sure you have set up the application according to your needs.
  • Page 15 Show a text overlay in the video stream when the device detects an object This example explains how to display the text “Motion detected” when the device detects an object. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics.
  • Page 16 AXIS Q9307-LV Dome Camera Configure your device 5. The camera doesn’t have it’s own email server, so it has to log into another email server to send mails. Fill in the rest of the information according to your email provider.

  • Page 17: Audio

    AXIS Q9307-LV Dome Camera Configure your device 2. Set a value for Trigger delay. The value indicates the time that must pass before an email is sent. 3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

  • Page 18: The Web Interface

    AXIS Q9307-LV Dome Camera The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 19: Video

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 20 AXIS Q9307-LV Dome Camera The web interface Starts the wiper. Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page. Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range.
  • Page 21 AXIS Q9307-LV Dome Camera The web interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 22 AXIS Q9307-LV Dome Camera The web interface Stabilizer margin : Use the slider to adjust the size of the stabilizer margin, which determines the level of vibration to stabilize. If the product is mounted in an environment with a lot of vibration, move the slider towards Max. As a result, a smaller scene is captured.
  • Page 23 AXIS Q9307-LV Dome Camera The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 24 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 25 AXIS Q9307-LV Dome Camera The web interface Illumination angle : Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position.
  • Page 26 AXIS Q9307-LV Dome Camera The web interface • Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view. • Full : Uses the entire live view to calculate the exposure.
  • Page 27 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 28 AXIS Q9307-LV Dome Camera The web interface Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 29 AXIS Q9307-LV Dome Camera The web interface Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.
  • Page 30 Label: Enter the text label for the x axis. Time window: Enter how long time the data is visualized. Time unit: Enter a time unit for the x axis. Y axis Label: Enter the text label for the y axis.

  • Page 31: Light

    AXIS Q9307-LV Dome Camera The web interface Privacy masks : Click to create a new privacy mask. Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently. Mask x: Click to rename, disable, or permanently delete the mask.
  • Page 32 AXIS Q9307-LV Dome Camera The web interface Automatic gain control : Turn on to dynamically adapt the gain to changes in the sound. Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute. Output: Shows the type of output.

  • Page 33: Recordings

    AXIS Q9307-LV Dome Camera The web interface Recordings Ongoing recordings: Show all ongoing recordings on the device. Start a recording on the device. Choose which storage device to save to. Stop a recording on the device. Triggered recordings will end when manually stopped or when the device is shut down.

  • Page 34: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 35 AXIS Q9307-LV Dome Camera The web interface Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server.
  • Page 36 WS-Discovery: Turn on to allow automatic discovery on the network. One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
  • Page 37 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 38 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 39 AXIS Q9307-LV Dome Camera The web interface Authentication method: Select an EAP type used for authentication. The default option is EAP-TLS. EAP-PEAP/MSCHAPv2 is a more secure option. Client certificate: Select a client certificate to use IEEE 802.1x. The authentication server uses the certificate to validate the client’s identity.
  • Page 40 To install test firmware or other custom firmware from Axis on the device, you need a custom signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 41 AXIS Q9307-LV Dome Camera The web interface Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name.
  • Page 42 AXIS Q9307-LV Dome Camera The web interface Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 43 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 44 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 45 AXIS Q9307-LV Dome Camera The web interface Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 46 AXIS Q9307-LV Dome Camera The web interface Use default: Turn off to enter your own default message. Topic: Enter the topic for the default message. Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow.
  • Page 47 AXIS Q9307-LV Dome Camera The web interface • Modifiers that start with #XMD show the data specified in the data field. Settings Session Initiation Protocol (SIP) is used for interactive communication sessions between users. The sessions can include audio and video.
  • Page 48 AXIS Q9307-LV Dome Camera The web interface Additional • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 49 AXIS Q9307-LV Dome Camera The web interface • SIP secure: Select to use Secure Session Initiation Protocol (SIPS). SIPS uses the TLS transport mode to encrypt traffic. • Proxies Proxy: Click to add a proxy. Prioritize: If you have added two or more proxies, click to prioritize them.
  • Page 50 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 51 AXIS Q9307-LV Dome Camera The web interface Tools • Check: Check for errors on the SD card. This only works for the ext4 file system. • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer, and perform a disk repair.
  • Page 52 When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.
  • Page 53 AXIS Q9307-LV Dome Camera The web interface Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
  • Page 54 AXIS Q9307-LV Dome Camera The web interface The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.
  • Page 55 AXIS Q9307-LV Dome Camera The web interface Logs Reports and logs Reports • View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. • Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image.

  • Page 56: Maintenance

    AXIS Q9307-LV Dome Camera The web interface Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically.

  • Page 57: Light Profiles And Event Rules

    AXIS Q9307-LV Dome Camera Learn more Learn more Light profiles and event rules NOTICE TICE TICE Don’t edit the preconfigured profiles and rules so the device can work as designed. There are preconfigured profiles and rules you can activate in Light > Profiles and preconfigured rules in System > Events. These configurations make it easier for you to implement the device’s several use cases.

  • Page 58: Remote Focus And Zoom

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer.

  • Page 59: Overlays

    The Session Initiation Protocol (SIP) is used to set up, maintain and terminate VoIP calls. You can make calls between two or more parties, called SIP user agents. To make a SIP call you can use, for example, SIP phones, softphones or SIP-enabled Axis devices.
  • Page 60 AXIS Q9307-LV Dome Camera Learn more How do Image, Stream, and Stream profile settings relate to each other? The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

  • Page 61: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 62: Cybersecurity

    AXIS Object Analytics AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 63 This ensures no data stored in the file system can be extracted or tampered with when the device is not in use, unauthenticated access to the device is achieved and/or the Axis device is stolen. During the secure boot process, the read-write filesystem is decrypted and can be mounted and used by the Axis device.

  • Page 64: Specifications

    AXIS Q9307-LV Dome Camera Specifications Specifications Product overview LED indicator Microphone x4 Audio LED Speaker Case open detector Control button Status LED indicator I/O connector SD card memory slot 10 Network connector (PoE) 11 IR LED LED indicators Status LED...

  • Page 65: Led Indicator

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 66 AXIS Q9307-LV Dome Camera Specifications 4-pin terminal block Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 50 mA 3–4...

  • Page 67: Cleaning Recommendations

    AXIS Q9307-LV Dome Camera Cleaning recommendations Cleaning recommendations You can clean the device with cleaning agents that are suitable for cleaning healthcare equipment. 1. Use a can of compressed air to remove any dust or loose dirt from the device.

  • Page 68: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 69: Upgrade The Firmware

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
  • Page 70 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 71: Performance Considerations

    AXIS Q9307-LV Dome Camera Troubleshooting Can’t connect over port 8883 with MQTT over SSL The firewall blocks traffic In some cases the server/broker might not provide a specific port for MQTT communication. It may using port 8883 as it’s still be possible to use MQTT over a port normally used for HTTP/HTTPS traffic.

  • Page 72: Contact Support

    AXIS Q9307-LV Dome Camera Troubleshooting • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 73 User manual Ver. M3.2 AXIS Q9307-LV Dome Camera Date: February 2024 © Axis Communications AB, 2024 Part no. T10200488...

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