Pilot Reports - Avaya CCM 3.1 Standard Reports

Standard Reports

Pilot Reports

CCM 3.1
Standard Reports
Reports covered in this section are:
"Incoming Pilot Summary" on page 72.
"Pilot Call Duration" on page 74.
"Pilot Distribution by Target" on page 75.
"Pilot Distribution" on page 76
"Pilot Response" on page 77.
"Pilot Routing" on page 78.
"Pilot Summary (all calls)" on page 79.
"Pilot Summary" on page 80.
38DHB0002UKEM Issue 4 (18/07/2002)
Pilot Reports
Page 71