Standard Reports
DDI Reports
CCM 3.1
Standard Reports
Reports covered in this section are:
"DDI Call Duration" on page 58.
"DDI Distribution by Target" on page 60.
"DDI Distribution" on page 61.
"DDI Response" on page 62.
"DDI Routing" on page 63.
"DDI Summary (all calls)" on page 64.
"DDI Summary" on page 66.
"Incoming DDI Summary" on page 68.
38DHB0002UKEM Issue 4 (18/07/2002)
DDI Reports
Page 57