Planet IKVM-8000 User Manual

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8-Port IP KVM
IKVM-8000
User's Guide

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Summary of Contents for Planet IKVM-8000

  • Page 1 8-Port IP KVM IKVM-8000 User’s Guide...
  • Page 2 PLANET Technology. Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environ- ments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particu- lar purpose.
  • Page 3 Revision User’s Manual for PLANET 8-Port IP KVM Model: IKVM-8000 Rev: 1.0 (October 2005) Part No. EM-IKVM8000...
  • Page 4: Table Of Contents

    2.1 Operation Overview................... 3 2.2 System Requirement................. 3 2.3 Cable diagrams..................3 2.4 Installation Procedures................5 2.5 Use IKVM-8000 as a normal KVM switch ..........6 2.6 Daisy Chain Connection ................9 CHAPTER 3 INITIAL CONFIGURATION ..........11 3.1 Default Settings ..................11 3.2 Configuration via Setup Utility ...............
  • Page 6: Introduction

    Introduction With the innovative IP-based technology, PLANET has turned the conventional KVM switches into networking devices. The IKVM-8000 captures, digitizes and compresses video signal, then transmits it with keyboard and mouse signals through IP network. Multiple remote sites can monitor the connected PCs and servers simultaneously.
  • Page 7: Specifications

    X-Window on the host system, please don’t use any custom mode lines with spe- cial video modes. If done so, IKVM-8000 may not be able to detect these. You are on the safe side with all standard VESA video modes. Please refer to Appendix C...
  • Page 8: Hardware Installation

    Chapter 2 Hardware Installation 2.1 Operation Overview Below shows the connection of IKVM-8000 to its host and to the local area network. 2.2 System Requirement Local Console: One PS/2 Keyboard, one PS/2 Mouse and one Monitor Remote Console: Computers installed with TCP/IP For an insecure connection to the IKVM-8000, the following browsers can be used: •...
  • Page 9 VGA Cable: HDB15 pin Male to Male AT to PS/2 keyboard adapter: (Optional): Din 5 pin Male to Mini Din 6 pin Female PS/2 to DB9 adapter (Optional): Mini Din 6 pin Female to DB 9 pin Female CAT5/5E/6 Straight Through UTP/STP Cable: 8P8C...
  • Page 10: Installation Procedures

    Connect a mouse to the green PS/2 connector in LOCAL CONSOLE side. Use 3-to-1 cable to connect IKVM-8000 and PCs. In one end, it has just one HDDB 15-pin male connector. Please plug it into the computer port on the rear of IKVM-8000.
  • Page 11: Use Ikvm-8000 As A Normal Kvm Switch

    Connect the Ethernet and/or modem, ISDN, depending how you want to access IKVM-8000. The rear side of IKVM-8000 provides a RJ-45 connector for Ethernet. The connector is used either for a 100Mbps 100BASE-TX connection or for a 10Mbps 10BASE-T connection. The adapter can sense the connection speed and will adjust to the appropriate operation mode automatically.
  • Page 12 ” button) and (“ ” button)): To press both “Bank” button and “PC8” button of master IKVM-8000 simulta- neously can reset KVM switch. This reset action will not only return KVM switch back to initial state --- Check the password, but also re-check all of slave banks which connected to mast KVM Switch.
  • Page 13 To select PC port: Note: The default Beeper function is ON and beeper control is only for available for Scan Mode. To get out of Auto Scan Mode, Press any key or SPACE bar. Note: Not including password. Note: Search PC name starting from 1 PC port.
  • Page 14: Daisy Chain Connection

    Note: The IKVM-8000 must be master KVM (BANK 1). The IKVM-8000 would not work correctly if it were not in BANK 1. Moreover, do not cascade more than one IKVM-8000 in the KVM chain. That would cause the KVM chain to work incorrectly also.
  • Page 15 You can use the local console on IKVM-8000 to switch to different BANK or port. Since IKVM-8000 just has 8 buttons on the front panel, if there is KVM- 1600 in this chain, you may use keyboard to switch to the port from port 9 to 16 on KVM-1600.
  • Page 16: Initial Configuration

    3.2 Configuration via Setup Utility By default, the IKVM-8000 will obtain its IP address from a DHCP server in the network. If a DHCP server is found, it may provide a valid IP address, gateway address and net mask. Before you connect IKVM-8000 to your local network, please make sure the corresponding configuration of your DHCP server is com- pleted.
  • Page 17 CD-ROM drive) and click “OK”. 3. Once the utility is executed, it will search for available IKVM-8000 automatically. 4. On the upper left corner, the MAC address of the IKVM-8000 is displayed. To manually detect the MAC address again, press the button “Refresh Devices”.
  • Page 18: Configuration Via Serial Port

    3.3 Configuration via Serial Port Using a serial terminal, the IKVM-8000 has a serial line interface (host side). This connector is compliant with the RS 232 serial line standard. The serial line has to be configured with the parameters given as below.
  • Page 19: Keyboard, Mouse, And Video Configuration

    3.4.1 Keyboard Settings The IKVM-8000 settings for the host's keyboard type must be corrected in order to make the remote keyboard work properly. See Section 5.4.2 in details. 3.4.2 Remote Mouse Settings A common issue with KVM devices is the synchronization between the local and remote mouse cursors.
  • Page 20 Auto Adjust Button once. 3.4.4 Host System Mouse Settings While the IKVM-8000 works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are the following limitations, which may prevent this synchronization from working properly: (the following limitations do not apply in case of USB and Mouse Type “MS Windows 2000 and newer”.)
  • Page 21 X11 on the host system, please do not use any custom mode lines with special video modes. If you do, the IKVM-8000 may not be able to detect them. We recommend using any of the standard VESA video modes, instead.
  • Page 22: Remote Usage

    A standard Telnet client can be used to access an arbitrary device connected to the IKVM-8000's serial port via a terminal mode. The primary interface of the IKVM-8000 is the HTTP interface. This is covered extensively in this chapter. Other interfaces are addressed in subtopics.
  • Page 23: Login And Logout

    Note: Your web browser has to accept cookies, or else login is not possible. Launch your web browser. Direct it to the address of your IKVM-8000, which you configured during the initial configuration. The address used might be a plain IP address or a host and domain name, in the case where you have given your IKVM- 8000 a symbolic name in the DNS.
  • Page 24 Warning: If there is no activity for half an hour, the IKVM-8000 will log you out, automatically. A click on one of the links will bring you back to the login screen.
  • Page 25: The Remote Console

    Remote Console window. The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IKVM-8000. The protocol that is run over this connection is neither HTTP or HTTPS, but RFB (Remote Frame Buffer Protocol). Currently, RFB tries to establish a connection to port number 443.
  • Page 26 The Remote Console window always tries to show the remote screen with its optimal size. That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote screen has been changed. However, you can always resize the Remote Console window in your local window system as usual.
  • Page 27 If the video display is of bad quality or distorted in some way, press this button and wait a few seconds while the IKVM-8000 tries to adjust itself for the best possible video quality. Mouse Synchronize Button Pressing this button to activate the mouse synchronization process. Choose this option in order to synchronize the local with the remote mouse cursor.
  • Page 28 • Exclusive Access If a user has the appropriate permission, he can force the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until this user disables the exclusive access, or logs off. A change in the access mode is also visible in the status line.
  • Page 29 Java Virtual Machine; a version of 1.2 or higher offers the full list. • Video Settings Opens a panel for changing the IKVM-8000 video settings. Brightness--Controls the brightness of the picture. Contrast--Controls the contrast of the picture.
  • Page 30 after auto adjustment, you may try to change this setting together with the sampling phase to achieve a better quality. Phase--Defines the phase for video sampling, used to control the display quality together with the setting for sampling clock. Horizontal Position--Use the left and right buttons to move the picture in horizontal direction while this option is selected.
  • Page 31 system that uses an US-English keyboard mapping. In this case you have to change the Local Keyboard setting to the right language, manually. • Hotkeys Opens a list of hotkeys defined previously. Choose one entry, the command will be sent to the host system. A confirmation dialog can be added that will be displayed before sending the selected command to the remote host.
  • Page 32: Advanced Configuration

    220 terminal or an according emulation, it is even possible to perform a console redirection as long as the IKVM-8000 host machine is using a text mode screen resolution. Connecting to the IKVM-8000 is done as usual and as required by the Telnet client, for instance in a UNIX shell: telnet 192.168.1.1 Replace the IP address by the one that is actually assigned to the IKVM-8000.
  • Page 33: Virtual Media

    The maximum image size is limited to 1.44MB. To use a larger image, mount this image via CD-ROM Image option. • Second, click on the button “Upload” to initiate the transfer of the chosen image file into the IKVM-8000’s onboard memory. This image file is kept in the...
  • Page 34 IKVM-8000 until the end of the current session, until you logged out, or initiated a reboot of the IKVM-8000. Create a Floppy Image UNIX and UNIX-like OS To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux).
  • Page 35 To register the specified file image and its location click on the button “Set”. Configure Share Host The specified image file is supposed to be accessible from the IKVM-8000. The information above has to be given from the point of view of the IKVM- 8000.
  • Page 36 Furthermore, the specified share has to be configured correctly. Therefore, administrative permissions are required. As a regular user you may not have these permissions. You should either login as a system administrator (or as “ root ” on UNIX systems), or ask your system administrator for help to complete this task.
  • Page 37 UNIX and UNIX-like OS (UNIX, Solaris, Linux) If you like to access the share via SAMBA, SAMBA has to be set up properly. You may either edit the SAMBA configuration file /etc/samba/smb.conf, or use the Samba Web Administration Tool (SWAT) or WebMin to set the correct parameters.
  • Page 38 5.2.3 Drive Redirection To use this feature, you need to install KVM Vision Viewer on the client machine. The KVM Vision Viewer can be found in the bundled CD-ROM. Please follow the KVM Vision Viewer Setup Wizard step by step to install the software. Warning: 1.
  • Page 39 3. Fill in the information: Device Name: Enter a name to your device. Network Address: Enter an IP address the IKVM-8000 uses. Authentication Port: This is a fixed number “443”. Username: The factory default Username is “super” Password: The factory default Password is “pass”.
  • Page 40 Drive Redirection Settings 1. Move the cursor to the new device that has been created. 2. Click on “Device” then select “Drive Redirection” and “Redirect local drive”. 3. In the “Drive to redirect” option, select the local drive you want to share with the remote computer, which could be Floppy disc, CD-ROMs, USB- Sticks and hard drives.
  • Page 41 4. Click Ok, the new device icon will be changed as below, 5.2.4 Options Set this option to disable the mass storage emulation (and hide the virtual drive) if no image file is currently loaded. If unset, and no file image will be found, it may happen that the host system will hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB).
  • Page 42: User Management

    5.3.2 Users The IKVM-8000 comes with a pre-configured user account “super” which has all possible rights to configure the device and to use all functions IKVM-8000 offers. Create a new user Just fill in all data in corresponding fields, select appropriate “Role” setting for the user.
  • Page 43: Kvm Settings

    Select a user from “Existing users” list, then click “Delete” button. The specified user will be removed from the list immediately. 5.4 KVM Settings 5.4.1 User Console The following settings are user specific. That means, the super user can customize these settings for every users separately.
  • Page 44 Allows to adjust both compression rate and the colour depth individually. Depending on the selected compression rate the data stream between the IKVM-8000 and the Remote Console will be compressed in order to save bandwidth. Since high compression rates are very time consuming, they should not be used while several users are accessing the IKVM-8000 simultaneously.
  • Page 45 JVM if it is configured this way. Use of the Sun JVM may also be forced. Sun Microsystems Java Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun Microsystems. The JVM in the browser is used to run the code for the Remote Console window, which is actually a Java Applet.
  • Page 46 Mouse hotkey Allows to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console, or is used to leave the single mouse mode. Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be generated locally.
  • Page 47 released in reversed sequence. So the minus sign builds single, separate keypresses and -releases. The star inserts a pause with duration of 100 milliseconds. 5.4.2 Keyboard/Mouse Host Interface Enables a certain interface the mouse is connected to. You can choose between “Auto”...
  • Page 48 Mouse Speed • Auto mouse speed Use this option if the mouse settings on host use an additional acceleration setting. The IKVM-8000 tries to detect the acceleration and speed of the mouse during the mouse sync process. • Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer.
  • Page 49: Device Settings

    5.4.3 Video • Noise filter This option defines how the IKVM-8000 reacts to small changes in the video input signal. A large filter setting needs less network traffic and leads to a faster video display, but small changes in some display regions may not be recognized immediately.
  • Page 50 Warning: the initial IP configuration is usually done directly at the host system using the initial configuration procedure. Changing the network settings of the IKVM-8000 might result in losing connection to it. In case you change the settings remotely, make sure that all the values are correct and you still have an option to access the IKVM-8000.
  • Page 51 IP address. Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation. This option may be left empty, however the IKVM-8000 will not be able to perform name resolution. Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation.
  • Page 52 A freely available Dynamic DNS service (dyndns.org) can be used in the following scenario. The IKVM-8000 is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator does not know the IP...
  • Page 53 IP address belonging to his card. The administrator has to register an IKVM-8000 that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it. He will get a nickname and a password in return to the registration process.
  • Page 54 Check interval This is the interval for reporting again to the Dynamic DNS server by the IKVM-8000. Warning: the IKVM-8000 has its own independent real time clock. Make sure the time setting of the IKVM-8000 is correct. 5.5.3 Security Force HTTPS If this option is enabled, access to the web front-end is only possible using an HTTPS connection.
  • Page 55 IKVM-8000 has to expose its identity to a client using a cryptographic certificate. Upon delivery, this certificate and the underlying secret key is the same for all IKVM-8000 ever produced and certainly will not match the network configuration that will be applied to the IKVM-8000 by its user. The certificate's underlying secret key is also used for securing the SSL handshake.
  • Page 56 Warning: if you destroy the CSR on the IKVM-8000, there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above.
  • Page 57 Organizational unit This field is used for specifying to which department within an organization the IKVM-8000 belongs. Organization The name of the organization to which the IKVM-8000 belongs. Locality/City The city where the organization is located. State/Province The state or province where the organization is located.
  • Page 58 5.5.5 Serial Port The IKVM-8000 Serial Settings allows you to specify what device is connected to the serial port and how to use it. Configuration or console login Use the Serial Port only for the initial configuration. Modem The IKVM-8000 offers remote access using a telephone line in addition to the standard access over the built-in Ethernet adapter.
  • Page 59 PPP handshake. Since it is a point-to-point IP connection, virtually every IP address is possible but you must make sure, it is not interfering with the IP settings of the IKVM-8000 and your console computer. The default value will work in most cases.
  • Page 60 8000 . 5.5.6 Date/Time This link refers to a page, where the internal real-time clock of the IKVM-8000 can be set up. You have the possibility to adjust the clock manually, or to use a NTP timeserver. Without a timeserver, your time setting will not be persistent, so you have to adjust it again, after IKVM-8000 loses power for more than a few minutes.
  • Page 61 5.5.7 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations. Each of those events belongs to an event group, which can be activated separately.
  • Page 62 The common way to log events is to use the internal log list of the IKVM-8000. To show the log list, click on “Event Log” on the “Maintenance” page. In the Event Log Settings you can choose how many log entries are shown on each page.
  • Page 63: Maintenance

    (<serverip>:<port>). SNMP Logging enabled If this is activated, the IKVM-8000 sends a SNMP trap to a specified destination IP address, every time a log event occurs. If the receiver requires a community string, you can set it in the appropriate text field.
  • Page 64 This section contains a summary with various information about this IKVM-8000 and it’s current firmware. The Data file for support allows you to download the IKVM-8000 data file with specific support information. This is an XML file with certain customized support information like the serial number etc. You may send us this information together with a support request.
  • Page 65 This page displays the log list including the events that are logged by the IKVM- 8000. 5.6.3 Update Firmware The IKVM-8000 is a complete standalone computer. The software it runs is called the firmware. The firmware of the IKVM-8000 can be updated remotely in order to install new functionality or special features.
  • Page 66 IKVM-8000. Updating the firmware is a three-stage process: • Firstly, the new firmware file is uploaded onto the IKVM-8000. In order to do that, you need to select the file on your local system using the button “Browse” of the Upload Firmware panel.
  • Page 67 This section allows you to reset specific parts of the device. This involves the both keyboard and mouse, the video engine and the IKVM-8000 itself. Resetting the device itself is mainly needed to activate a newly updated firmware. It will close all current connections to the administration console and to the Remote Console.
  • Page 68: Troubleshooting

    Troubleshooting Q. 1: The remote mouse doesn’t work or is not synchronous A. 1: Make sure the mouse settings in IKVM-8000 match the mouse model. There are some circumstances where the mouse synchronization process could behave incorrectly, refer to Section 3.4.3 for further explanation.
  • Page 69 the checkbox ’use for outgoing’ is checked. Another possibility is to use a Mozilla based browser. Q. 10: Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore A. 10: Please check, if you have an option like ”‘Automatically move mouse pointer to the default button of dialog boxes”’...
  • Page 70: Pin Assignments

    Appendix A Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN...
  • Page 71 A.4 Serial SUB-D 9 Connector 1 A.5 KVM 15 pin connector...
  • Page 72: Key Codes

    Appendix B Key Codes Table B.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards. They name a key on a stan- dard 104 key PC keyboard with an US English language mapping.
  • Page 73 RCTRL RSHIFT LCTRL, CTRL LALT, ALT SPACE ALTGR ESCAPE, ESC PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE PAGE DOWN LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8...
  • Page 74 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B.1: Key Names...
  • Page 75: Video Modes

    Appendix C Video Modes The table below lists the video modes IKVM-8000 supports. Please don’t use other custom video settings besides of these. If done so, IKVM-8000 may not be able to detect them. Resolution (x, y) Refresh Rates (Hz)

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