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Owner's Manual
Model Numbers:
BF362SD
BF392SD
Serial Number
Model Number
Part Number
Valued Customer,
Thank you and congratulations for purchasing a Dimplex
electric fireplace. Over the years, valuable memories
will occur around the warmth and comfort of your
fireplace. Thank you for allowing our product to be the
backdrop for those special moments.
Quality checked by:
7205860100R04
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Table of Contents
Related Manuals for Dimplex BF362SD
Summary of Contents for Dimplex BF362SD
- Page 1 Owner’s Manual Model Numbers: BF362SD BF392SD Quality checked by: Serial Number Model Number Part Number Valued Customer, Thank you and congratulations for purchasing a Dimplex electric fireplace. Over the years, valuable memories will occur around the warmth and comfort of your fireplace. Thank you for allowing our product to be the backdrop for those special moments. 7205860100R04...
- Page 2 2. The heater on your fireplace may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts and will not occur again. 3. If your heater does not emit heat, ensure the front switch is on, that the two red indicator lights are on for low heat (three indicator lights for high heat). If this does not work, switch the unit off for 5 minutes and try again. Consult the Operation section of your practical users guide for further information. 4. The information regarding the model of your fireplace can be found on the rating plate located under the logs in the lighting area. 5. If you have any technical questions, questions regarding the operation of your fireplace, or require service for your fireplace contact Dimplex North America customer service at 1-888-DIMPLEX (1-888-346-7539).
- Page 3 CONTENTS PAGE 1 Important Instructions PAGE 3 Operation PAGE 5 Maintenance PAGE 7 Warranty...
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Page 4: Important Instructions
IMPORTANT INSTRUCTIONS Retain This User’s Guide For Future Reference When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Always use a certified electrician for installation. 2. Read all instructions before using this fireplace. 3. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the unit. 4. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended. 5. Do not operate any fireplace if the heater has malfunctioned, or if the fireplace has been dropped or damaged in any manner. 6. Do not use outdoors. 7. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. 8. To prevent a possible fire, do not block are intake or exhaust in any manner. 9. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to flammable vapors. 10. Do not modify this fireplace. Use it only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. -
Page 5: For Bathroom Use
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, illness or death. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and the receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. Operation is subject to the following two conditions: (1) this device may not cause interference and; (2) this device must accept any interference, including interference that may cause undesired operation of the device. For Bathroom Use Must be protected by a GFI receptacle or circuit if receptacle is used it must be readily accessible. - Page 6 Operation Remote Control FIGURE 1 NOTE: If the fireplace turns on or off without input from the hand held remote or does not respond to the hand held remote control, see section A. Remote Control Initialization. If the unit continues to operate erratically contact customer service as a new hand held with a different frequency may be required. Button The Optiflame fireplace is supplied with a radio Frequency remote control. This remote control has Button a range of approximately 50 feet (15.25 m), it does not have to be pointed at the fireplace and can pass through most obstacles (including walls). It is supplied with one of 2,178 independent frequencies to prevent interference with other units. The frequency designation is indicated on the back of the transmitter (FIGURE 1). A.
- Page 7 remote control transmitter. (FIGURE 1) This will synchronize the remote control transmitter and receiver. B. Remote Control Usage The remote control operates the fireplace levels sequentially. The level is increased every time the On button on the transmitter is pressed.The fireplace can be turned off at any point by pressing the Off button on the remote control transmitter. Level 1: The flame effect is turned on and the first red indicator light is activated. Level 2: The flame effect remains on, the heater is activated to the low heat setting, and the first and second red indicator lights are activated. Level 3: The flame effect remains on, the heater is set to the high heat setting, and all three red indicator lights are activated. Manual Controls The fireplace can also be controlled in a similar manner to the remote control with switches located on the fireplace. (FIGURE 3) Main Power Switch FIGURE 3 The Main On/Off Switch supplies power to Heater Control the remote control receiving unit. When Switch placed in the on position level 1 indicator Main Power Switch will flash. Heater Control Switch Level 3 Indicator Level 2 Indicator Operates fireplace in the same manner Level 1 Indicator as the remote control transmitter.
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Page 8: Resetting The Temperature Cutout Switch
heater control switch is activated. The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by initial heating of internal heater parts and will not occur again. Resetting The Temperature Cutout Switch The heater on this fireplace is protected with a safety device to prevent overheating. Should the heater overheat, an automatic cutout will turn the heater off and it will not come back on without being reset. It can be reset by switching the Main Power Switch (FIGURE 3) to Off and waiting 5 minutes before switching it to On. The remote control will need to be re-initialized. (See page 3) CAUTION: If you need to continuously reset the heater, disconnect the power at the main service panel and call your local dealer Maintenance WARNING: Disconnect all power coming to fireplace at main service panel before attempting any maintenance or cleaning to reduce risk of fire, electric shock or damage to persons. Light Bulb Replacement Light bulbs need to be replaced when you notice a dark section of the flame of when the clarity. There are four bulbs under the log set which generate the flames and embers. NOTE: Allow at least five minutes for light bulbs to cool off before touching bulbs to avoid accidental burning of skin. Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group replacement will reduce the number of times you need to open the unit to replace light bulbs. Long life bulbs are recommended to reduce the frequency of bulb changes. Bulb Requirements: Quantity of 4 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt rating. Example:... - Page 9 GE 60BC or Philips 60CTC. Do not exceed 60 Watts per bulb. Tool Requirements: Slot Screw Driver To access the light bulb area: 1. Open steel curtain (remove glass doors if applicable). The FIGURE 4 bulbs can be accessed from either side of the fireplace. 2. Remove two screws on log bracket and remove log plate (FIGURE 4). 3. Pull rear edge of ember bed up and forward by grasping ember bed by the sides (handle the logset only by the emberbed and not the logs) and pulling Screws solidly until the rear tab pops out from under the back ledge, FIGURE 5 then lift out. (FIGURE 5) Back...
- Page 10 Accessories Please contact your local dealer for genuine Dimplex accessories. Example: Glass door kits, brass trim, cabinets designed to fit your Optiflame fireplace. Two Year Limited Warranty Products to which this limited warranty applies This limited warranty applies to the following models of your newly purchased Dimplex electric fireplace BF362SD, BF392SD and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.
- Page 11 (i) the 2 year limited warranty period for products other than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period for surrounds (mantels) and trims, you have the following rights: • Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. • Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services. • For products other than surrounds (mantels) and trims , this 2 year limited warranty entitles the purchaser to on-site or in-home warranty services.
- Page 12 (or any replacement product or part) including, without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or service agent’s place of business and all labour costs. Such costs shall be the purchaser’s responsibility. What Dimplex and its dealers and service agents are also not responsible for: IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.