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appendix d
Troubleshooting
Backing Up Your Work
It is highly recommended that you back up your work
on a regular basis, and especially before making changes
to your system configuration.
Backing Up Your Session Data
Back up your session and audio data frequently. There
are a variety of media that are suited to back up projects
of various sizes, including additional hard drives,
CD/DVD burners, automated tape backup systems, and
high-capacity optical drives.
The best way to back up an entire session is to use the
Save Copy In command. This command lets you save
the session file and all of its associated files to a new lo-
cation.
You can also use the Auto Save Backup feature
(in the Operation Preferences page) to have
Pro Tools automatically save backups of the
session file while you work.
Backing Up Your System Configuration
After configuring your system and Pro Tools, you
should save an image of your system drive using a
backup utility such as Norton Ghost (Windows) or
Bombich Carbon Copy Cloner (Mac). By doing this, you
can quickly restore your system configuration and set-
tings if you encounter any problems.
Common Issues
Pro Tools Won't Launch
Problem
When you double-click the Pro Tools application or a
Pro Tools session file, Pro Tools doesn't launch, or dis-
plays an error message.
Possible Solutions
Check to be sure your computer has the required
amount of RAM to launch Pro Tools. See the Digidesign
website (www.digidesign.com).
Try a complete restart. Turn off your audio interfaces,
computer peripherals and your computer, and then
turn them on again in the proper sequence.
If you tried to launch Pro Tools by double-clicking a
Pro Tools session file, do the following:
• Close any error message.
• Double-click the Pro Tools application.
• In Pro Tools, choose File > Open Session to open
the session.
Reinstall the Pro Tools application, using the
Pro Tools Installer disc.
Appendix D: Troubleshooting 59
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