Service & Warranty - Amana NAV-1 Use And Care Manual

Service & Warranty
Washer Warranty Washer Warranty
Full One-Year Warranty Full One-Year Warranty
For one (1) year from the date of original retail For one (1) year from the date of original retail
purchase, any part which fails in normal home use purchase, any part which fails in normal home use
will be repaired or replaced free of charge. will be repaired or replaced free of charge.
Limited Warranty Limited Warranty
After the first year from date of original retail After the first year from date of original retail
purchase, through the time periods listed below, the purchase, through the time periods listed below, the
parts designated below which fail in normal home parts designated below which fail in normal home
use will be repaired or replaced free of charge for use will be repaired or replaced free of charge for
the part itself, with the owner paying all other costs, the part itself, with the owner paying all other costs,
including labor, mileage, transportation, trip charge including labor, mileage, transportation, trip charge
and diagnostic charge, if required. and diagnostic charge, if required.
Second Year through Fifth – All parts of the Second Year through Fifth – All parts of the
transmission assembly. transmission assembly.
Second Year through Lifetime – Stainless steel Second Year through Lifetime – Stainless steel
inner wash basket. inner wash basket.
Additional Limited Warranty Against Rust- Additional Limited Warranty Against Rust-
Through – Should an exterior cabinet, including Through – Should an exterior cabinet, including
the top and lid, rust through during the one-year the top and lid, rust through during the one-year
period starting from the date of retail purchase, period starting from the date of retail purchase,
repair or replacement will be made free of charge. repair or replacement will be made free of charge.
After the first and through the fifth year, repair or After the first and through the fifth year, repair or
replacement will be made free of charge for the replacement will be made free of charge for the
part itself, with the owner paying all other costs, part itself, with the owner paying all other costs,
including labor, mileage, transportation, trip charge including labor, mileage, transportation, trip charge
and diagnostic charge, if required. and diagnostic charge, if required.
Please Note: This full warranty and the limited Please Note: This full warranty and the limited
warranty apply when the appliance is located in the warranty apply when the appliance is located in the
United States or Canada. Appliances located United States or Canada. Appliances located
elsewhere are covered by the limited warranty only, elsewhere are covered by the limited warranty only,
including parts which fail during the first two years. including parts which fail during the first two years.
Canadian Residents Canadian Residents
This warranty covers only those appliances installed This warranty covers only those appliances installed
in Canada that have been listed with the Canadian in Canada that have been listed with the Canadian
Standards Association unless the appliances are Standards Association unless the appliances are
brought into Canada due to transfer of residence brought into Canada due to transfer of residence
from the United States to Canada. from the United States to Canada.
The specific warranties expressed above are the The specific warranties expressed above are the
ONLY warranties provided by the manufacturer. This ONLY warranties provided by the manufacturer. This
warranty gives you specific legal rights, and you may warranty gives you specific legal rights, and you may
also have other rights that vary from state to state. also have other rights that vary from state to state.
Use & Care Guides, service manuals and parts information are available from Maytag Services
15
MAYTAG •
403 W. 4th Street N.
What is Not Covered By These Warranties:
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration, or adjustment not
authorized by the manufacturer or an authorized servicer.
c. Misuse, abuse, accidents, unreasonable use, or acts of God.
d. Incorrect electric current, voltage, electrical and/or gas
supplies.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been
removed, altered or cannot be readily determined.
3. Light bulbs.
4. Products purchased for commercial or industrial use.
5. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on the proper use of the product.
c. Transport the appliance to the servicer and back.
6. Consequential or incidental damages sustained by any person
as a result of any breach of these warranties.
Some states do not allow the exclusion or limitation of consequential
or incidental damages, so the above exclusion may not apply.
If You Need Service:
First see the Troubleshooting section in your Use and Care Guide or
call Customer Service at 1-800-688-9900 USA or
1-800-688-2002 Canada.
To Obtain Warranty Service:
To locate an authorized service company in your area contact the
dealer from whom your appliance was purchased or call Maytag
Services SM , Customer Assistance. Should you not receive satisfactory
warranty service, please call or write:
Maytag Services
SM
Attn: CAIR ® Center
P.O. Box 2370, Cleveland, TN 37320-2370
U.S.A. 1-800-688-9900
Canada 1-800-688-2002
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call 1-800-688-2080.
Note:
When contacting Maytag Services
about a service problem, please include the following:
a. Your name, address and telephone number.
b. Model number and serial number (found on the back
center of the control panel) of your appliance.
c. Name and address of your dealer and the date the
appliance was purchased.
d. A clear description of the problem you are having.
e. Proof of purchase.
• •
P.O. Box 39 Newton, Iowa 50208
SM , Customer Assistance
SM , Customer Assistance.