Further Troubleshooting Resources - Apogee Duet 2 User Manual

Further Troubleshooting Resources

If you still haven't found a resolution to your issue, Apogee provides a wide range of
resources to help you.
Apogee Website
For any questions concerning product information, please visit our website:
www.apogeedigital.com
To peruse Apogee videos, including Symphony I/O Module Installation tutorials, please visit
our video section: video.apogeedigital.com
For more technical information, including FAQs, User Guides and downloads, please visit
the support section: support.apogeedigital.com
Apogee Support
Apogee's Support department may be contacted via email, telephone or Live chat. In
order to provide you with the most efficient technical support, we ask you to register your
Apogee product before contacting us, at: apogeedigital.com/account.php. Also, it's best
to have the Apogee product on-hand and operational when calling Support.
Email: support@apogeedigital.com
Phone support is available from 7am to 7pm (19h00) Pacific Standard Time at: +1 (310)
584-9394
Live chat is availabe from 10am to 4pm (16h00) Pacific Standard Time - please go to
support.apogeedigital.com
Fax Apogee Support at: +1 310 584-9385
Apogee Product Repair
If, for some reason, your Apogee product requires repair, please contact Apogee Support
to obtain a Return Materials Authorization (RMA).
Any Apogee product shipped to us without a clearly indicated RMA number must
be refused delivery.
Please consult the Warranty information for more details.
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