Technical Support Fax Order; Incident Summary - Allied Telesis CentreCOM AT-3675 Bridge User Manual

Appendix C

Technical Support Fax Order

Incident Summary

Name _______________________________ _ ___________________________________
Company ____________________________ _ ___________________________________
Address _____________________________ _ ___________________________________
City ____________________State/Province____________ Zip/Postal Code __________
Country _________________ Phone __________________Fax _____________________
Model number of ATI product I am using ___ ___________________________________
Firmware release of ATI product _________ _ ___________________________________
Other network software products I am using (e.g., network managers)
____________________________________ _ ___________________________________
Brief summary of problem ______________ _ ___________________________________
____________________________________ _ ___________________________________
Conditions (List the steps that led up to the problem.) ___________________________
____________________________________ _ ___________________________________
____________________________________ _ ___________________________________
____________________________________ _ ___________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
Technical Support Fax Numbers:
Asia
Singapore, Taiwan, Thailand, Malaysia, Indonesia, Korea, Hong Kong, Philippines,
China, India
France
France, Belgium, Luxembourg, Holland, Italy, Spain, Australia, New Zealand, Greece,
Middle East, Africa, South America
Germany
Germany, Switzerland, Austria, Eastern Europe
North America
United States, Canada, Mexico
United Kingdom
United Kingdom, Denmark, Norway, Sweden, Finland, Iceland
(+65) 383-2079
(+33) 1-69-28-37-49
(+49) 30-435-70-650
(206) 481-3790
(+44) 1-865-390-002
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