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Allied Telesyn, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesyn, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesyn, Inc.
Electrical Safety and Emission Statement Standards: This product meets the following standards. U.S. Federal Communications Commission This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
Purpose of This Guide ......................................7 How This Guide is Organized ..................................... 7 Document Conventions ...................................... 9 Where to Find Related Guides ..................................10 Contacting Allied Telesyn Technical Support ............................11 Online Support ......................................11 Telephone and Fax Support ..................................11 E-mail Support ......................................11 Returning Products ......................................12...
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Chapter 3 Configuration Interface ....................................28 Web Interface ........................................28 Saving and Activating Configuration Changes ..........................30 Chapter 4 Quick Setup ..........................................31 Dynamic WAN IP Address ....................................32 Fixed (Static) WAN IP Address ..................................34 PPPoE ............................................35 Other ............................................37 Default Settings ........................................37 Chapter 5 Advanced Configuration ....................................38 System Configuration ......................................39 Administrator’s Profile ....................................39 Reset to Factory Default ....................................40...
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Specifications ........................................75 Appendix C FirstAid Agent for Emergency Firmware Upgrade ........................... 76 Loading a New Version of the AT-AR220E Firmware ..........................77 Returning the AT-AR220E Parameters to the Default Settings ......................82 Appendix D Country and Territory Settings .................................. 83 Appendix E Translated Electrical Safety and Emission Information .........................
Preface Purpose of This Guide This guide is intended for network administrators who are responsible for installing and maintaining the AT-AR220E Broadband Router. How This Guide is Organized This guide contains the following chapters and appendices: Chapter 1, Introduction, describes the features, functions, LEDs, and ports on the router.
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Preface Appendix B, Specifications, provides router specifications. Appendix C, FirstAid Agent for Emergency Firmware Upgrade, describes how to use the utility to recover a router that cannot boot or is unresponsive, and how to return a router’s parameter settings to their default values.
AT-AR220E Broadband Router Installation Guide Document Conventions This guide uses several conventions that you should become familiar with before you begin to install the product: Note A note provides additional information. Warning A warning indicates that performing or omitting a specific action may result in bodily injury.
The Allied Telesyn web site at www.alliedtelesyn.com/support/ prd_libs.htm contains the most recent documentation for all of our products. All web-based documents relating to this product and other Allied Telesyn products can be downloaded from the web site in PDF format.
AT-AR220E Broadband Router Installation Guide Contacting Allied Telesyn Technical Support You can contact Allied Telesyn technical support through the company’s web site or by telephone or fax. Online Support You can request technical support online by filling out the Online Technical Support Form at www.alliedtelesyn.com/forms/support.htm.
Returning Products Products for return or repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to Allied Telesyn without a RMA number will be returned to the sender at the sender’s expense. To obtain an RMA number, contact Allied Telesyn’s Technical Support at...
AT-AR220E Broadband Router Installation Guide FTP Server If you need management software for an Allied Telesyn managed device, you can download the software by connecting directly to our FTP server at ftp.alliedtelesyn.com. At login, enter “anonymous” as the user name and your e-mail address as the password.
Preface For Sales or Corporate Information Allied Telesyn International, Corp. Allied Telesyn International, Corp. 19800 North Creek Parkway, Suite 200 960 Stewart Drive, Suite B Bothell, WA 98011 Sunnyvale, CA 94085 Tel: 1 (425) 487-8880 Tel: 1 (800) 424-4284 (USA and Canada)
AT-AR220E Broadband Router Installation Guide Tell Us What You Think If you have any comments or suggestions on how we might improve this or other Allied Telesyn documents, please fill out the Send us Feedback Form at www.alliedtelesyn.com/forms/feedback.htm.
Chapter 1 Introduction Thank you for purchasing the AT-AR220E Broadband Router with a 4- port switch. This easy-to-use router offers small offices and home offices an economical way to connect their entire LAN to the Internet using an external DSL/Cable modem.
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AT-AR220E Broadband Router Installation Guide DNS Server Supports two DNS servers that relay DNS entries to speed up the Internet connection. Virtual Server Allows for a Virtual Server configuration (for example, an FTP Server) to allow remote access by outside users.
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Introduction Number Indicator Description These auto-sensing ports can automatically detect the 10Base-T/100Base- connection speed of a link and set themselves automatically Tx port to either a 10Mbps connection for Ethernet devices or 100Mbps connection for Fast Ethernet devices. All of these ports are configured by default as MDI-X (crossover) and support a maximum cable length of 100 meters over Category 5 twisted pair cable.
AT-AR220E Broadband Router Installation Guide Package Contents Check your router package for the following items. If an item is missing or damaged, contact your Allied Telesyn sales representative for assistance. One AT-AR220E Broadband Router One AC/DC power adapter Quick install guide...
Chapter 2 Installation Installing the Hardware Perform the following procedures to install the router. Reviewing Please review the following safety precautions before you begin to install the device in your network. Refer to Appendix E for translated Safety safety statements in your language. Precautions Warning Lightning Danger: Do not work on this equipment or cables...
AT-AR220E Broadband Router Installation Guide Caution Operating Temperature: This product is designed for a maximum ambient temperature of 40°C. Caution All Countries: Install this product in accordance with local and National Electric Codes. Powering the 1. Plug the power adapter to an AC power outlet.
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Installation Figure 2 illustrates a typical network topology using the router. 12Vdc 1.2A D S L / C a b l e M o d e m Figure 2 Network Topology Example...
TFTP Server The TFTP Server utility simplifies the task of upgrading the firmware on the router when Allied Telesyn releases new versions. Designate a workstation in your network as your FTP server and install the utility on that workstation. The workstation can then function as an FTP server from which you can download new versions of the firmware onto the router.
Installation 3. Select the TFTP Server for Windows item and click Next. The window in Figure 4 is displayed. Figure 4 Specifying a Destination Directory 4. Use the window to specify the directory on the workstation where the TFTP utility will be stored. The default directory is C:\Program Files\BroadBand Router.
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AT-AR220E Broadband Router Installation Guide 4. Use the window to specify the directory on the workstation where the program will be stored. The default directory is C:\Program Files\BroadBand Router. 5. Click Next. The installation program installs the utility.
Installation Setting Up a Client Computer To access the router’s Web-based management interface, you need a computer that supports the TCP/IP protocol and has a Web browser. This workstation must be in the same subnet as the router. The default IP address of the router is 192.168.1.1. The default network mask is 255.255.255.0.
AT-AR220E Broadband Router Installation Guide Setting Up the Router To establish an Internet connection to your ISP (Internet Service Provider) via a DSL/Cable modem, set up the modem and the ISP information on the router. Use a Web browser from a management station to open the Quick Setup interface.
Chapter 3 Configuration Interface The router features a Web-based management interface. This chapter explains how to start a management session. Note The router allows multiple users to log in via the Web interface at the same time. Web Interface Note The Web browser software (Netscape Communicator and Microsoft Internet Explorer) are included in the CD shipped with the router.
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AT-AR220E Broadband Router Installation Guide The Login window shown in Figure 5 is displayed. Figure 5 Login Window Type root in the Login Name field and click OK. Note The router is factory-configured with root as the default administrator name and no password.
Configuration Interface Button or Description Menu Item Help Show related information about a configuration and help the administrator finish the configuration tasks. Delete Delete an entry from a configuration table. Execute Only used in System Config to execute the “Reboot the System”...
Chapter 4 Quick Setup This chapter explains how to use the Quick Setup utility to configure the Internet access settings of the router. To use the Quick Setup utility: Launch your browser and enter the router’s IP address in the URL field using the following format: http://192.168.1.1 The IP address shown is the default IP address of your router.
Quick Setup Dynamic WAN IP Address If you did not receive a fixed (static) IP address from your ISP, select WAN IP Dynamic. The window in Figure 6 is displayed. By entering the IP address of up to two DNS servers, the IP address of the WAN port on the router will be assigned dynamically each time a connection is established.
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AT-AR220E Broadband Router Installation Guide DNS Server (Auto or Manual): The method by which the router obtains the IP address of the DNS servers. If you select Auto, the ISP assigns the IP addresses automatically. If you select Manual, the IP addresses of the DNS servers are obtained from the DNS Server 1 and 2 fields.
Quick Setup Fixed (Static) WAN IP Address If you have received a fixed (static) IP address from your ISP, use this page to enter the IP address. Select “WAN IP Fixed.” The fields in Figure 7 are displayed. Figure 7 Quick Setup Menu (WAN IP Fixed) You can use this window to specify a fixed IP address for your router.
AT-AR220E Broadband Router Installation Guide PPPoE If your ISP supports the PPPoE feature, use the following procedure to enter the appropriate PPPoE values. Select “PPPoE” to display the window in Figure 8. Figure 8 Quick Setup Menu (PPPoE) The fields in the window are defined below. Your ISP will provide you with the appropriate values if it supports PPPoE.
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Quick Setup will be handing small packets, enable the Packet Padding option. Disabling this option will cause the router to drop frames smaller than 64 bytes. DNS Server (Auto or Manual): Specifies the method by which the router obtains the IP address of the DNS server. If you select Auto, the ISP assigns the IP addresses automatically.
AT-AR220E Broadband Router Installation Guide Other The selection Other in the Quick Setup window displays a window with router and ISP parameters that are unique to a country or territory. You may need to adjust these parameters, depending on the location of your ISP.
Chapter 5 Advanced Configuration Selecting the Advanced Config item in the selection window on the left-hand side displays the Advanced Configuration menu page, shown in Figure 9. Figure 9 Advanced Configuration Window...
AT-AR220E Broadband Router Installation Guide System Configuration Selecting the System Config item in the Advanced Config page displays the System Configuration window, shown in Figure 10. Figure 10 System Config Window The fields and functions in the window are described in the following sections.
Advanced Configuration External Admin. Port: Specifies the CPU port number through which an administrator will manage the router through the WAN port if the External Administration feature has been activated. The default value of port 80 is the same CPU port used for LAN administrator. For this reason, it is recommended that you choose another CPU port number if you activate External Administration or if there is a Web server on your LAN.
AT-AR220E Broadband Router Installation Guide Upgrade The Upgrade Firmware function lets you upgrade the firmware on the router using TFTP software, which is included with the router on the Firmware product’s CD. For instructions for installing the TFTP server software, refer to Chapter 2, Installation.
Advanced Configuration LAN Configuration Clicking the LAN Config selection on the left-side window displays the LAN Configuration table shown in Figure 14. Figure 14 LAN Config This table allows you to change the TCP/IP settings of the router’s Ethernet LAN interface. The fields are defined below. MAC Address: Contains the Ethernet MAC (Media Access Control) address of the LAN interface of the router.
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AT-AR220E Broadband Router Installation Guide Subnet Mask: Specifies the local subnet mask of the LAN interface in the router. The default is 255.255.255.0. Clicking the Apply button saves your changes in the router. Note Configuration changes are automatically saved into the router’s flash memory within 30 seconds after you click the Apply button, but are not activated until you reboot the device.
Advanced Configuration WAN Configuration Clicking the WAN Config item in the selection window displays the WAN Configuration table. The fields in the table are similar in function to those in the Quick Setup utility and are used to configure the settings of the WAN interface seen by outside users.
AT-AR220E Broadband Router Installation Guide Force DHCP Renew: The method by which the router determines how often it must renew the lease on its IP address. In order for the router to continue to use an IP address obtained from an ISP, it must occasionally renew the address lease.
Advanced Configuration The fields in the table are described below. MAC Address: Contains the Ethernet MAC (Media Access Control) address of the WAN interface of the router in hexadecimal. This is a read-only field. IP Address: Specifies the IP address of the router as seen by external users on the Internet (including your ISP).
AT-AR220E Broadband Router Installation Guide The fields in the table are defined below. All of the values must be provided to you by your ISP. MAC Address: Contains the Ethernet MAC (Media Access Control) address of the WAN interface of the router in hexadecimal. This is a read-only field.
Advanced Configuration The AT-AR220E router allows you to specify one end node on your private network as a DMZ. This feature is useful if you have a host on your network that contains a TCP/IP service, such as NetMeeting or Timbuktu, that needs to be fully exposed to the public network.
AT-AR220E Broadband Router Installation Guide Virtual Server In some situations you might want users on the Internet to be able to access servers on your LAN, such as an email server or a Web server. Access is accomplished by creating “virtual servers.” Each virtual server has its own IP address and shares a single public IP address.
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Advanced Configuration The window shown in Figure 20 is displayed. Figure 20 Add Virtual Server The fields in the window are defined below. Virtual Server: Specifies the status of the virtual server as either enabled or disabled. Only enabled virtual servers can be accessed by remote users over the Internet.
AT-AR220E Broadband Router Installation Guide Packet Filtering Packet filtering allows you to block users from accessing specific services (or applications) on the Internet. For example, the administrator can deny the users access to SMTP/POP3 email services on the Internet, while allowing them access to the Web/HTTP services. By default, packet filtering is disabled.
Advanced Configuration Click the Add button to display the window in Figure 23. Figure 23 Add IP Rule IP Address: Enter the IP address of the network device that the users are prohibited from accessing. All packets sent to that IP address will be block by the router.
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AT-AR220E Broadband Router Installation Guide The window in Figure 25 is displayed. Figure 25 Add Packet Filtering The fields in the window are defined below. Service Type: Specifies the service types as either TCP or UDP. Protocol: Specifies the protocol (or application), such as FTP or HTTP.
Advanced Configuration Dynamic Host Configuration Protocol (DHCP) Configuration DHCP allows you to configure the TCP/IP settings of the computers automatically on the LAN, such as the IP addresses and the subnet mask. The router has DHCP incorporated in it. You can use the DHCP server to simplify the setup of TCP/IP networks.
AT-AR220E Broadband Router Installation Guide Fixed IP Table You can use the Fixed IP table to assign fixed IP addresses to specific devices in your network. This feature is useful when there are devices on your network that need permanent IP addresses. The IP addresses must be within the address pool of the DHCP server.
Advanced Configuration After entering your configurations, click Apply to add the new entry to the Fixed IP table. Excluded IP You can use the Excluded IP table to prevent the DHCP server from assigning specific IP addresses. This feature is useful if you want to Table reserve IP addresses so you can assigned these manually to selected network devices.
AT-AR220E Broadband Router Installation Guide After entering your configurations, click Apply. The new entry is added to the Excluded IP table. BootP IP Table You can use the BootP IP Table to reserve IP addresses for network devices that will be obtaining their IP addresses from the BootP service.
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Advanced Configuration After entering your configurations, click Apply. The new entry is added to the Excluded IP table. Note Configuration changes are automatically saved into the router’s flash memory within 30 seconds after you click the Apply button, but are not activated until you reboot the device.
AT-AR220E Broadband Router Installation Guide Static Routing Table The router supports static TCP/IP routing. It can serve as a router between two different TCP/IP networks (or subnets). The static routing table allows the router to exchange packets with other network segments.
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Advanced Configuration Gateway: Specifies the IP address of the gateway or router through which packets destined for the destination network will be forwarded. Interface: Specifies the output interface to which packets will be forwarded. The value can be a LAN Ethernet port or a WAN port. After entering your configurations, click Apply.
Chapter 6 System Information and Help System Information The System Information selection in the selection window on the left- hand side displays basic information about the router. Clicking the selection displays the System Information table, shown in Figure 35. Figure 35 System Information...
System Information and Help Clicking the Refresh button queries the router for the latest system information and refreshes the System Information table. The fields in the table are described below: Hardware Version: Displays the version number of the router’s hardware. Software Version: Displays the version number of the router’s software.
AT-AR220E Broadband Router Installation Guide Help Feature The router’s management interface provides an easy-to-use help function. Click the Help button in each configuration page for procedures to configure every parameter and to display definitions of the parameters. You can also click the Help item on the selection...
Chapter 7 Setting Up Client Computers for Internet Access Client Computer Requirements A client PC with Windows 95/98/2000 or Windows NT must have the following: Ethernet (10/100BaseT or 10BaseT) network interface card TCP/IP network protocol A CD-ROM drive if you need to install a web browser from the CD shipped with the router.
AT-AR220E Broadband Router Installation Guide Setting up Windows 95/98 PC Clients Configuring a If you choose to use the server’s built-in DHCP server to configure a client PC, the server automatically provides the following TCP/IP Client configuration information to the PC:...
Setting Up Client Computers for Internet Access Enter the subnet mask. If you kept the default subnet mask setting on the server, enter 255.255.255.0. Click on the Gateway tab. Enter the server’s IP address and click Add to insert the entry as the first item in the Installed Gateway list.
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AT-AR220E Broadband Router Installation Guide Double-click on TCP/IP Protocol in the Network Protocols list, shown in Figure 36. Figure 36 Network Menu In the TCP/IP Properties window, click on the IP Address tab.
Setting Up Client Computers for Internet Access Select Obtain an IP address from a DHCP server as shown in Figure 37. Figure 37 Microsoft TCP/IP Properties Menu Save the changes and then restart the computer. Your PC is ready to access the Internet through the server. Configuring a If you do not want to use the DHCP server to configure the client computer, you must configure the computer manually.
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AT-AR220E Broadband Router Installation Guide Select the Specifying an IP address as shown in Figure 38. Figure 38 Microsoft TCP/IP Properties Menu Enter the IP address for this PC. Enter the subnet mask. If you kept the default subnet mask setting on the server, then enter 255.255.255.0.
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Setting Up Client Computers for Internet Access Add the server’s IP address to the DNS Service Search Order list, as shown in Figure 39. Figure 39 Microsoft TCP/IP Properties (DNS) Menu 10. Enter this PC’s name to the Host Name field. (You usually do not need to fill in the Domain field.) 11.
Chapter 8 Troubleshooting This chapter provides troubleshooting information. Power LED OFF If the power and other LEDs are OFF, do the following: Make sure the power adapter is properly connected to the router. Make sure you are using the 12Vdc power adapter supplied for this product.
Troubleshooting Testing the LAN Path to Your Router To test the LAN connection to the router, do the following: Check the Ethernet wiring connection between your computer and the server. Use TCP/IP’s PING command to determine if the TCP/IP settings on both your computer and your server are correct.
AT-AR220E Broadband Router Installation Guide Upgrading Firmware You can use the web-based interface to upgrade the router’s firmware and to restore the configuration values. Upgrading the firmware is explained in Chapter 5. If the router is not operating normally and you are unable to upgrade its firmware through the Web-based Interface, run the FirstAid Agent utility as explained in Appendix C.
Appendix A LED Display Label Activity Description The device is powered ON. Power Self Test System initialization is in progress. The system is operating normally. 10/100M Ethernet: Link/Act/Speed 1-4 100 Mbps The speed of the LAN port is 100 Mbps. The speed of the LAN port is 10 Mbps.
Appendix B Specifications Model No Cable/DSL Router with 4-port Switch IEEE 802.3, IEEE 802.3U Standards Network Protocols TCP/IP, DHCP, DNS, NAT, TFTP, HTTP WAN Port 1 RJ-45 connector LAN Ports 4 RJ-45 UTP connectors LED Indicators 1 Power 1 Self Test 12 LAN Port Status 2 WAN Port Status External 12V DC, 1.2A...
Appendix C FirstAid Agent for Emergency Firmware Upgrade A software utility called FirstAid Agent is included with this router on the Installation CD. This program is designed for the rare circumstance where the router is unable to function because it contains an incomplete or corrupted version of its operating software, and you are unable to resolve the problem by performing a standard upgrade procedure.
Chapter 5. Loading a New Version of the AT-AR220E Firmware Below are the instructions on how to use the FirstAid utility to load a new version of the firmware onto the router.
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FirstAid Agent for Emergency Firmware Upgrade Select File>FirstAid Agent Configuration, as shown in Figure 40. Figure 40 FirstAid Agent Configuration When prompted, specify the path and filename of the router’s operating software. The filename of the software will be in the form “R109.bin”.
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Select File>Start The System, as shown in Figure 41. Figure 41 Start the System Power ON the router.
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FirstAid Agent for Emergency Firmware Upgrade The router will send a BOOTP request. The FirstAid utility will respond by instructing the router to load a new version of its operating software. The start of the upgrade process will be reflected in the utility’s dialogue window, as shown in Figure 42. Figure 42 FirstAid’s Dialogue Window 10.
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AT-AR220E Broadband Router Installation Guide Note Do not reboot the router before you select Stop the System, otherwise the router will reenter its upgrade mode. 12. Reboot the router. 13. After the router has rebooted, power OFF the unit. Go to the next procedure to return the router’s parameter settings to...
FirstAid Agent for Emergency Firmware Upgrade Returning the AT-AR220E Parameters to the Default Settings This procedure returns the gateway’s parameter settings to their factory default values. This procedure can be of value if you forget the IP address of your router and cannot connect to it for administrative purposes.
Appendix D Country and Territory Settings The selection Other found in both the Quick Start utility and the Advanced Configuration window is used to configure parameters settings that are unique to the country or territory in which an ISP is located.
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Country and Territory Settings To configure the router for the DANA protocol, select Other from either the Quick Start utility or the Advanced Configuration window. The window in Figure 44 is displayed. Figure 44 Other The fields in the window are defined below. Your ISP will provide you with the necessary information.
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AT-AR220E Broadband Router Installation Guide Idle Timer: Specifies the length of inactivity on the WAN port after which the router disconnects from the ISP. This parameter can be useful in situations where the ISP charges by the length of connection time. By specifying an idle timer value, you can minimize service connection charges.
Appendix E Translated Electrical Safety and Emission Information Important: This appendix contains multiple-language translations for the safety statements in this guide. Wichtig: Dieser Anhang enthält Übersetzungen der in diesem Handbuch enthaltenen Sicherheitshinweise in mehreren Sprachen. Vigtigt: Dette tillæg indeholder oversættelser i flere sprog af sikkerhedsadvarslerne i denne håndbog.
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AT-AR220E Broadband Router Installation Guide Standards: This product meets the following safety standards. U.S. Federal Communications Commission This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
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Translated Electrical Safety and Emission Information Normen: Dieses Produkt erfüllt die Anforderungen der nachfolgenden Normen. GEFAHR DURCH BLITZSCHLAG GEFAHR: Keine Arbeiten am Gerät oder an den Kabeln während eines Gewitters ausführen. VORSICHT: DAS NETZKABEL DIENT ZUM TRENNEN DER STROMVERSORGUNG. ZUR TRENNUNG VOM NETZ, KABEL AUS DER STECKDOSE ZIEHEN.
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AT-AR220E Broadband Router Installation Guide ELEKTRISCHE TOESTELLEN VAN KLASSE 1 DIT TOESTEL MOET GEAARD WORDEN. De stekker moet aangesloten zijn op een juist geaarde contactdoos. Een onjuist geaarde contactdoos kan de metalen onderdelen waarmee de gebruiker eventueel in aanraking komt onder gevaarlijke spanning stellen.
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Translated Electrical Safety and Emission Information KÄYTTÖLÄMPÖTILA: Tämä tuote on suunniteltu ympäröivän ilman maksimilämpötilalle 40°C. KAIKKI MAAT: Asenna tuote paikallisten ja kansallisten sähköturvallisuusmääräysten mukaisesti. Standard: Questo prodotto è conforme ai seguenti standard. PERICOLO DI FULMINI PERICOLO: NON LAVORARE sul dispositivo o sui CAVI durante PRECIPITAZIONI TEMPORALESCHE.
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AT-AR220E Broadband Router Installation Guide Padrões: Este produto atende aos seguintes padrões. PERIGO DE CHOQUE CAUSADO POR RAIO PERIGO: NÃO TRABALHE no equipamento ou nos CABOS durante períodos suscetíveis a QUEDAS DE RAIO. CUIDADO: O CABO DE ALIMENTAÇÃO É UTILIZADO COMO UM DISPOSITIVO DE DESCONEXÃO.
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Translated Electrical Safety and Emission Information Standarder: Denna produkt uppfyller följande standarder. FARA FÖR BLIXTNEDSLAG FARA: ARBETA EJ på utrustningen eller kablarna vid ÅSKVÄDER. VARNING: NÄTKABELN ANVÄNDS SOM STRÖMBRYTARE FÖR ATT KOPPLA FRÅN STRÖMMEN, dra ur nätkabeln. ELEKTRISKT - TYP KLASS 1 UTRUSTNING DENNA UTRUSTNING MÅSTE VARA JORDAD.
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