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T r o u b l e s h o o t i n g I n f o r m a t i o n
■ Message Problems
Cannot send or receive text messages.
Check the following:
• Is the device in the
Offline
change to other profiles except
• Has the message center number been set? You have to
configure the message center number manually in
Messaging accounts if it is not already programmed on the
SIM card.
• Is the signal strength strong enough? Try moving to a
different location to obtain better signal reception.
Cannot send or receive multimedia messages.
Check the following:
• Is the device in the
Offline
change to other profiles except
• Have you subscribed the MMS service to your network
service provider? The MMS service may require extra
subscription.
• Has the MMS setting been correctly configured? Check the
setting with your network service provider.
• The status of device memory. Is there enough space? Delete
some files if necessary.
• Is the signal strength strong enough? Try moving to a
different location to obtain better signal reception.
100
mode? In the Power menu screen,
Power off
and Offline.
mode? In the Power menu screen,
Power off
and Offline.
Cannot send or receive email.
Check the following:
• Is the device in the
Offline
change to other profiles except
• Have you subscribed the dial-up or GPRS data service to your
network service provider? These services may require extra
subscription.
• Has the email setting been correctly configured? Check the
setting with your email service provider.
• Is the signal strength strong enough? Try moving to a
different location to obtain better signal reception.
■ Internet Problems
Cannot connect to the Internet.
• Is the device in the
screen, switch it to the
• Have you subscribed the dial-up or GPRS data service to
your network service provider? These services may
require extra subscription.
• Has the Internet setting been correctly set? Check with
your Internet service provider for correct setting.
mode? In the Power menu screen,
Power off
and Offline.
Offline
mode? In the Power menu
General
mode.
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