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Southbend StratoSteam STRG-3D Owner's Manual

Gas countertop steamer
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Owner's Manual
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.
Read installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526 USA • www.southbendnc.com
O
'
M
1189952 (10/08)
WNER
S
ANUAL
$21.00
StratoSteam
Countertop Steamer
Models STRG-3D and STRG-5D
Model STRG-3D
WARNING
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain
this manual for the life of the equipment.
Model #: _________________________
Serial # __________________________
Date Purchased: ___________________
Model STRG-5D
S
S
G
C
TRATO
TEAM
AS
OUNTERTOP
M
S
ANUAL
ECTION
S
TEAMER
S
S
TRATO
TEAM

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Summary of Contents for Southbend StratoSteam STRG-3D

  • Page 1 IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment. Model #: _________________________ Owner’s Manual Serial # __________________________ Date Purchased: ___________________ StratoSteam Countertop Steamer Models STRG-3D and STRG-5D Model STRG-3D Model STRG-5D WARNING Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.

  • Page 2: Safety Precautions

    Warranty will be void if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Give this Owner’s Manual and important papers to the proper authority to retain for future reference. Copyright © 2008 by Southbend. All rights reserved. Published in the United States of America. ’ 1189952 (10/08)

  • Page 3: Table Of Contents

    Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.

  • Page 4: Specifications

    Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances, as applicable. Southbend reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously purchased equipment.
  • Page 5 TRATO TEAM OUNTERTOP TEAMER PECIFICATIONS Figure 2 Dimensions 37-1/2" (953), including 8" (204) minimum rear clearance Dimensions shown in inches and (millimeters) Not-stacked units come with 4" (102) legs. 29-1/2" (749) 1-3/8" (34) 2" (52) Model STRG-3D 21-3/4" (554) 72-1/2" Model (1841) STRG-5D...
  • Page 6 PECIFICATIONS TRATO TEAM OUNTERTOP TEAMER LECTRICAL EQUIREMENTS One fused electrical connection is required to the terminal board of each steamer. All steamers are shipped per customer order, three phase or single phase. (A kit is available for field conversion to three phase or single phase.) The fused connection must be wired for the required voltage and maximum amperage as listed in the chart below: Total Connected Amps Voltage...

  • Page 7: Operation

    TRATO TEAM OUNTERTOP TEAMER PERATION PERATION NOTICE: WATER SPECIFICATION To meet warranty requirements, supply water must meet the following specification: Total Dissolved Solids (TDS)....60 PPM or less Hardness...........2 Grains (35 PPM) or less pH Factor ..........7.0 to 7.5 Chlorine and/or bromine ....1 PPM or less TARTUP Turn control lever to ON position (see Figure 3).
  • Page 8 PERATION TRATO TEAM OUNTERTOP TEAMER Figure 3 Controls TIMER Timer Set for up to 60 minutes as a reminder to operator. DOES NOT CONTROL STEAMER. When buzzer sounds, turn knob counterclockwise to silence the buzzer. Thermometer Indicates temperature in °C cooking cavity.
  • Page 9 TRATO TEAM OUNTERTOP TEAMER PERATION OOKING • Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held under refrigeration until needed for service.
  • Page 10 PERATION TRATO TEAM OUNTERTOP TEAMER UGGESTED OOKING IMES These cooking times are for general guidance only. Differences in food quality, size, shape, thickness, freshness, load size, and desired degree of doneness must be taken into consideration and adjustments made in time, if necessary. STRG-3D Cooking STRG-5D Cooking Product...

  • Page 11: Cleaning & Maintenance

    Shut off the steamer before cleaning or performing maintenance. Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordinary care. To expect the best performance, your equipment must be maintained in good condition and cleaned daily.
  • Page 12 & M LEANING AINTENANCE TRATO TEAM OUNTERTOP TEAMER TAINLESS TEEL URFACES To remove normal dirt, grease and product residue from stainless steel surfaces that operate at LOW temperature, use ordinary soap and water (with or without detergent) applied with a sponge or cloth. Dry thoroughly with a clean cloth.

  • Page 13: Installation

    TRATO TEAM OUNTERTOP TEAMER NSTALLATION NSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steamer body above 130°F (54°C).
  • Page 14 NSTALLATION TRATO TEAM OUNTERTOP TEAMER 1: U NPACKING IMMEDIATELY INSPECT FOR SHIPPING DAMAGE All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If damaged equipment is received, either apparent or concealed, a claim must be made with the delivering carrier.
  • Page 15 TRATO TEAM OUNTERTOP TEAMER NSTALLATION TTACH TO OUNTERTOP If the steamer is to be installed on a countertop or other non-combustible surface without using legs, the steamer must be sealed to the surface to prevent any water, grease, etc., from accumulating under the steamer. The steamer can be bolted to the surface, but will still have to be sealed.
  • Page 16 NSTALLATION TRATO TEAM OUNTERTOP TEAMER Figure 6 Location of Connections and Vents 3: D RAIN ONNECTION The drain outlet is located on the back of the steamer, as shown in Figure 6. The drain connector on the steamer is 1" NPT female. Position the steamer near, but not on top of, an open floor drain.

  • Page 17: Water Connection

    TRATO TEAM OUNTERTOP TEAMER NSTALLATION Figure 7 Water Drain Stand Pipe 90° Air Gap Air Gap Air Gap Floor Drains 4: W ATER ONNECTION WARNING Do not connect steamer to a hot water line. A hot water connection will damage the steamer. NOTICE To meet warranty requirements, the supply water must meet the following specifications: Pressure...
  • Page 18 NSTALLATION TRATO TEAM OUNTERTOP TEAMER 5: G ONNECTION The data plate on the front of the base indicates the type of gas your steamer is equipped to burn. DO NOT connect to any other gas type. Keep the appliance area free and clear from combustible substances. Do not obstruct the flow of combustion and ventilation air.
  • Page 19 TRATO TEAM OUNTERTOP TEAMER NSTALLATION 6: E LECTRICAL ONNECTION WARNING THE STEAMER IS PROVIDED WITH A THREE-PRONG GROUNDING PLUG. THE OUTLET TO WHICH THIS PLUG IS CONNECTED MUST BE PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROPER GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO NOT REMOVE THE GROUNDING PRONG FROM THE PLUG.

  • Page 20: Service

    NSTALLATION TRATO TEAM OUNTERTOP TEAMER 7: C HECK THE NSTALLATION Check the installation of each steamer, as follows: 1. Check that all screws and bolts are tightened. 2. Check that the gas, electrical, water, and drain connections have been made correctly. 3.
  • Page 21 (see Figure 1 on page 3). Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.
  • Page 22 ERVICE TRATO TEAM OUNTERTOP TEAMER ROUBLESHOOTING LOWCHARTS ROCEDURES IRING IAGRAMS Find the symptom below that corresponds to the malfunction, then turn to the corresponding page. Follow the flowchart on that page until the problem is solved. Troubleshooting Flowchart, Procedure, or Wiring Diagram Page Troubleshooting Flowchart: Steamer Not Heating Up, “Power”...
  • Page 23 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 10 How the Steamer Operates Water Solenoid Pressure Relief Vent Control Circuit Heat Exchanger Transformer Outlet Ignition Module Ground Lug Timer Water Inlet (not visible) Buzzer (behind panel) Gas Safety Valve Terminal Block Heat Exchanger Inlet Drain Box Overflow Vent (not visible) Thermometer...
  • Page 24 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 11 Steamer Not Heating Up, “Power” Light Is Not Lit Steamer not heating up, “Power” light not lit. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Reconnect power at circuit breaker. Turn lever to ON position and close door (to actuate door switch).
  • Page 25 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 12 Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit Steamer not heating properly or not cooking properly, “Power” light is lit. Check gas supply valve. Turn off steamer and check that it drains completely. If steamer does not drain, check drain path for obstructions.
  • Page 26 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 13 Buzzer Does Not Come On When Timer Runs Out Buzzer does not come on when timer runs out. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Set timer for 5 minutes. Does timer time down? Replace timer.
  • Page 27 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 14 Hot Surface Ignitor Glows Red, But Burners will Not Turn On Hot surface ignitor glows red, but burners will not turn on. Is manual shutoff valve open? Open valve. Is there 24V output from transformer? Replace transformer.
  • Page 28 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 15 Hot Surface Ignitor Does Not Glow Red, “Power” Light is Lit Hot surface ignitor does not glow red, power light is lit. Is there 24V output from the transformer? Check voltage on high side of transformer.
  • Page 29 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 16 Not All Burners Ignite Not all burners ignite. Is gas pressure at least 4” WC for natural gas and at least 11” WC for propane? Adjust gas pressure to correct level. Is orifice correctly aligned with burner? Align burners and orifices.
  • Page 30 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 17 Burner Lights But Goes Out Within a Few Seconds NOTE: Ignitor will glow approximately 5 seconds. If burner does not ignite, ignition module will try three times and then lock out. Burner lights but goes out within a few seconds. Is there 24V applied to the gas valve? Replace ignition module.
  • Page 31 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 18 Power Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Turn control lever from OFF to ON and then from ON to OFF while looking to see that the power switch is properly actuating when the lever moves.
  • Page 32 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 19 Timer and Buzzer Check Continuity Timer Ohms Buzzer Inside of Control Panel 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Set timer for one minute and allow to time out. If timer does not run, then replace timer. 4.
  • Page 33 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 20 Door Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Open and close the steamer’s door while looking to see that the door switch actuator rod actuates the door switch when the rod moves.
  • Page 34 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 21 High-Limit Thermostats Check 1. Allow cavity bottom to cool before performing this test. 2. DISCONNECT POWER AT CIRCUIT BREAKER. 3. Remove left side panel. 4. Disconnect wire B4 from left (as shown above) high-limit thermostat. 5.
  • Page 35 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 22 Water Solenoid Check Ohms Volts 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Disconnect wires B6 and B7 from water solenoid lead wires. 4. Place test probes into water solenoid lead wires as shown above. 5.
  • Page 36 ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 23 Wiring Diagram for 115 Volt and 208/220/240 Volt Models HIGH LIMIT TSTATS ’ 1189952 (10/08) WNER ANUAL...
  • Page 37 OUNTERTOP TEAMER ERVICE ARTS The following parts diagrams list and show serviceable parts. For parts not listed, contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency. Parts Diagram Page Door Assembly Parts (for units built on or after January 7, 2008)

  • Page 38: Door Assembly Parts (For Units Built On Or After January)

    ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 24 Door Assembly Parts (for units built on or after January 7, 2008) Note: The entire door, assembled, can be ordered (see page 40). Part Number Description 1189459 HANDLE, LATCH 1189454 PANEL, EXTERIOR DOOR (for STRG-3D) 1189455 PANEL, EXTERIOR DOOR (for STRG-5D) 1183430...

  • Page 39: Door Assembly Parts (For Units Built Before January)

    TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 25 Door Assembly Parts (for units built before January 7, 2008) Note: The entire door, assembled, can be ordered (see page 40). Part Number Description 1177317 LATCH ASSEMBLY 1177344 SCREW, #10-24X3/4 SLOTTED HEX 1146527 WASHER #10 LOCK, SS, 300 1146526 WASHER, #10, FLAT...
  • Page 40 ERVICE TRATO TEAM OUNTERTOP TEAMER Structural Parts See drawing on following page. Quantity* Part Number Description 1185026 STRG-3D DOOR ASSEMBLY (for units built before January 7, 2008) (see page 39 for individual parts) 1185122 STRG-5D DOOR ASSEMBLY (for units built before January 7, 2008) (see page 39 for individual parts) 1189456 STRG-3D DOOR ASSEMBLY (for units built on or after January 7, 2008) (see page 38 for individual parts) 1189457...
  • Page 41 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 26 Structural Parts See parts list on previous page. ’ 1189952 (10/08) WNER ANUAL...
  • Page 42 ERVICE TRATO TEAM OUNTERTOP TEAMER Control Parts (for units built on or after January 7, 2008) See drawing on following page. Part Number Description 1178388 VALVE LEVER W/A 1177770 BUSHING, VALVE LEVER MOUNT 1185031 VALVE ACTUATION ROD 1178393 1/8 X 1 1/4 18-8 COTTER PIN 1146384 SCREW #8-32 X 5/16 1170337...
  • Page 43 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 27 Control Parts (for units built on or after January 7, 2008) See parts list on previous page. ’ 1189952 (10/08) WNER ANUAL...

  • Page 44: Control Parts (For Units Built Before January)

    ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 28 Control Parts (for units built before January 7, 2008) Part Number Description 1-17 1185039 CONTROL PANEL ASSEMBLY (assembled) 1170337 KNOB 1185058 POLYPANEL, CONTROL 1185038 PANEL, CONTROL W/A 1185205 GUAGE, THERMOMETER 2 IN 1170350 LIGHT, AMBER 240V SIGNAL 1178388 VALVE LEVER W/A...

  • Page 45: Door Switch Parts

    TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 29 Door Switch Parts Note: The entire door switch, assembled, can be ordered (see page 40). Part Number Description 1185070 ARM, DOOR SW SWING STRATOSTEAM 1185071 BRACKET W/A, STRATOSTEAM, DOOR SWITCH 1185195 SWITCH, DOOR, SPDT, 15 AMP SUBMINIATURE 1146320 SCREW, 6-32X1 ROUND HEAD 1177081...
  • Page 46 ERVICE TRATO TEAM OUNTERTOP TEAMER Burner Assemblies, Thermocouple, and Ignition Module Parts See drawing on following page. Part Number Quantity* Description 1185212 IR BURNER ASSEMBLY, NATURAL GAS 1188651 IR BURNER ASSEMBLY, PROPANE 1185237 BURNER BOX, STRATOSTEAM GAS 1183200 HOT SURFACE IGNITOR 1175127 FLAME SENSOR 1185264...
  • Page 47 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 30 Burner Assemblies, Thermocouple, and Ignition Module Parts See parts list on previous page. ’ 1189952 (10/08) WNER ANUAL...

  • Page 48: Water Train Parts

    ERVICE TRATO TEAM OUNTERTOP TEAMER Water Train Parts See drawing on following page. Part Number Description 1166800 UNION, STRAIGHT 1173218 FITTING, 3/8 NPT X 3/8 CC ELBOW 1174620 SPRAY NOZZLE 1174933 SOLENOID WATER VALVE (240 VAC) 1185285 SOLENOID WATER VALVE (115 VAC) 1176384 NIPPLE, CLOSE 1/8 NPT X 3/4 LONG 1184260...
  • Page 49 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 31 Water-Train Parts See parts list on previous page. ’ 1189952 (10/08) WNER ANUAL...

  • Page 50: Cabinet Base Parts

    ERVICE TRATO TEAM OUNTERTOP TEAMER Cabinet Base Parts See drawing on following page. Part Number Description 1183993 PANEL, 24" SS DOOR 1183989 LINING, 24" SS DOOR 1183987 HANDLE, CATCH DOOR 1182637 CATCH, MAGNETIC, SGS 1183985 HINGE ASSEMBLY, UPPER LEFT 1183983 HINGE ASSEMBLY, UPPER RIGHT 1183984 HINGE ASEMBLY, LOWER RIGHT...
  • Page 51 TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 32 Cabinet-Base Parts See parts list on previous page. ’ 1189952 (10/08) WNER ANUAL...
  • Page 52 TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189952 (10/08) WNER ANUAL...
  • Page 53 TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189952 (10/08) WNER ANUAL...
  • Page 54 TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189952 (10/08) WNER ANUAL...
  • Page 55 TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189952 (10/08) WNER ANUAL...
  • Page 56 Models STRG-3D and STRG-5D A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your appliance.

This manual is also suitable for:

Stratosteam strg-5d

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