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Southbend StratoSteam STRE-3EZ Owner's Manual

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Owner's Manual
Models STRE-3EZ and STRE-5EZ
Model STRE-3EZ
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.
Read installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526 USA • www.southbendnc.com
M
1189953 (10/08)
ANUAL
$21.00
StratoSteam
Countertop Steamer
Model STRE-5EZ
WARNING
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain
this manual for the life of the equipment:
Model #: __________________________
Serial #: __________________________
Date Purchased: ___________________
S
S
EZ C
TRATO
TEAM
OUNTERTOP
M
S
S
ANUAL
ECTION
TRATO
S
TEAMER
S
TEAM

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Summary of Contents for Southbend StratoSteam STRE-3EZ

  • Page 1 IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment: Model #: __________________________ Serial #: __________________________ Owner’s Manual Date Purchased: ___________________ StratoSteam Countertop Steamer Models STRE-3EZ and STRE-5EZ Model STRE-3EZ Model STRE-5EZ WARNING Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.

  • Page 2: Safety Precautions

    Warranty will be void if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Give this Owner’s Manual and important papers to the proper authority to retain for future reference. Copyright © 2008 by Southbend. All rights reserved. Published in the United States of America. ’ 1189953 (10/08)

  • Page 3: Table Of Contents

    Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.

  • Page 4: Specifications

    Canadian installations must comply with CSA-Standard (C22.2 No. 109-M1981 General Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances. Southbend reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously purchased equipment.
  • Page 5 EZ C TRATO TEAM OUNTERTOP TEAMER PERATION Figure 2 Dimensions 32-3/4" (832), including 4" (102) minimum rear clearance Dimensions shown in inches and (millimeters) 28-3/4" (730) 2-1/4" (57) 1-1/4" (32) 19-1/2" 29" (495) (737) 48" (1219) 4-1/2" (114) 53" (1346) 23"...
  • Page 6 EZ C PERATION TRATO TEAM OUNTERTOP TEAMER LECTRICAL EQUIREMENTS One fused electrical connection is required to the contactor of each steamer. All steamers are shipped per customer order, three phase or single phase. (A kit is available for field conversion to three phase or single phase.) The fused connection must be wired for the required voltage and maximum amperage as listed in the chart below: Total Connected Amps Voltage...

  • Page 7: Operation

    EZ C TRATO TEAM OUNTERTOP TEAMER PERATION PERATION NOTICE: WATER SPECIFICATION To meet warranty requirements, supply water must meet the following specification: Total Dissolved Solids (TDS)....60 PPM or less Hardness...........2 Grains (35 PPM) or less pH Factor ..........7.0 to 7.5 Chlorine and/or bromine ....1 PPM or less TARTUP Fill steamer with 3.0 gallons of water through upper trough as shown in Figure 3.
  • Page 8 EZ C PERATION TRATO TEAM OUNTERTOP TEAMER HUTDOWN Turn lever to the OFF position. The water in the bottom of the cavity will automatically drain. ROUBLESHOOTING BY PERATOR The following table lists the possible causes and solutions of problems that may occur during operation. Problem Possible Causes and Solutions Steamer does not heat up at all.
  • Page 9 EZ C TRATO TEAM OUNTERTOP TEAMER PERATION Figure 4 Controls TIMER Timer Set for up to 60 minutes as a reminder to operator. DOES NOT CONTROL STEAMER. When buzzer sounds, turn knob counterclockwise to silence the buzzer. Cook-Idle Switch Set to IDLE MODE to save water and energy when not cooking.
  • Page 10 EZ C PERATION TRATO TEAM OUNTERTOP TEAMER • To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by plunging them into a cold water bath (preferably containing ice). • A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has been lightly coated with salad oil.

  • Page 11: Cleaning & Maintenance

    Shut off the steamer before cleaning or performing maintenance. Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordinary care. To expect the best performance, your equipment must be maintained in good condition and cleaned daily.
  • Page 12 & M EZ C LEANING AINTENANCE TRATO TEAM OUNTERTOP TEAMER Surfaces which are marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility of corrosive attack. Refinishing may then be required. “Heat tint” is darkened areas that sometimes appear on stainless steel surfaces where the area has been subjected to excessive heat.

  • Page 13: Installation

    EZ C TRATO TEAM OUNTERTOP TEAMER NSTALLATION NSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steamer body above 130°F (54°C).
  • Page 14 EZ C NSTALLATION TRATO TEAM OUNTERTOP TEAMER TTACH EGS OR RACKETS A set of four legs is packed with steamers ordered with legs. A threaded hole is located at each corner. Each leg has a corresponding mating thread. The legs can be adjusted to overcome a slightly uneven surface.
  • Page 15 EZ C TRATO TEAM OUNTERTOP TEAMER NSTALLATION Figure 6 Location of Connections and Vents 3: W ATER ONNECTION NOTICE To meet warranty requirements, the supply water must meet the following specifications: Pressure 30 to 60 PSI (205 to 410 kPa) Total Dissolved Solids (TDS) 60 PPM or less Hardness...

  • Page 16: Electrical Connection

    EZ C NSTALLATION TRATO TEAM OUNTERTOP TEAMER For 3-wire 3-phase installations, connect wires L1, L2, and L3 to the three terminals on the upper end of the contactor. For 2-wire 1-phase installations, connect wires L1 and L2 to the two outer terminals on the upper end of the contactor. Make the electrical ground connection to the ground lug located at the top right-hand corner of the contactor bracket.
  • Page 17 EZ C TRATO TEAM OUNTERTOP TEAMER NSTALLATION 5: C HECK THE NSTALLATION Check the installation of each steamer, as follows: 1. Check that all screws and bolts are tightened. 2. Check that the electrical connection has been made correctly. 3. Check that the steamer is level. If not, adjust the legs (or level the countertop surface). 4.

  • Page 18: Service

    A serial plate is located on the right side of the steamer, near the top right corner. A second serial plate is located on the rear of the steamer near the top left corner (see Figure 1). Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.
  • Page 19 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE OW THE TEAMER PERATES The steamer is a manual fill, “connectionless” steamer. The internal components of the steamer are shown in Figure 8. The only utility required for operation is electrical power. The unit is available in 208, 220, and 240V single or three phase.
  • Page 20 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 8 How the Steamer Operates Removable Reservoir Cover Water Fill Trough Pressure-Relief Vent (Do Not Obstruct) Door Safety Switch (not visible) Contactor Pressure Switch Timer Water Filter Cook-Idle Mode Switch Water Solenoid Thermometer “Power”...
  • Page 21 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 9 Steamer Not Heating Up, “Power” Light Is Not Lit Steamer not heating up, “Power” light not lit. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Reconnect power at circuit breaker. Turn lever to ON position and close door (to actuate door switch).
  • Page 22 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 10 Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit Steamer not heating properly or not cooking properly, “Power” light is lit. Switch in COOK MODE? Set switch to COOK MODE.
  • Page 23 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 11 Buzzer Does Not Come On When Timer Runs Out Buzzer does not come on when timer runs out. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Set timer for 5 minutes. Does timer time down? Replace timer.
  • Page 24 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 12 Heating Cartridge Check (at Contactor) Top of Steamer Ohms 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Turn Control Lever to OFF. 3. Remove right side panel of steamer. 4. DO NOT DISCONNECT HEATING-CARTRIDGE LEAD WIRES FOR THIS TEST. 5.
  • Page 25 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 13 Power Switch Check Connector Connector Connector Continuity Continuity (socket half) (socket half) (socket half) No Continuity Contactor Test-Lead Positions Test-Lead Positions Test-Lead Positions for Steps 5 to 7 for Step 8 for Step 9 1.
  • Page 26 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 14 Contactor Check Top of Steamer Ohms Actuator Button No Continuity View Looking Down Behind Contactor 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Depress actuator on top of contactor. Actuator should travel freely and spring back when released. 4.
  • Page 27 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 15 Timer and Buzzer Check Continuity Timer Ohms Buzzer Inside of Control Panel 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Set timer for one minute and allow to time out. If timer does not run, then replace timer. 4.
  • Page 28 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 16 Door Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Open and close the steamer’s door while looking to see that the door switch actuator rod actuates the door switch when the rod moves.
  • Page 29 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 17 High-Limit Thermostats Check 1. Allow cavity bottom to cool before performing this test. 2. DISCONNECT POWER AT CIRCUIT BREAKER. 3. Remove left side panel. 4. Disconnect wires from left and right terminals of each high-limit thermostat. 5.
  • Page 30 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 18 Water-Level-Control Sensor Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove the left and right side panels. 3. Remove bottom panel (four screws). 4. Remove insulation cover panel (four nuts). 5. Locate the water-level-control sensor (at the rear edge of the rear element block). Disconnect wires B1 and B2 from the sensor.
  • Page 31 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 19 Water Solenoid Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Disconnect wires B6 and B7 from water solenoid lead wires. 4. Place test probes into water solenoid lead wires as shown above. 5.
  • Page 32 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 20 Pressure Switch Check Continuity 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side cover. 3. Remove wires from pressure switch COM and NO terminals. 4. Open door of steamer. 5. Place test leads on COM and NO terminals, as shown above. 6.
  • Page 33 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 21 Wiring Diagram for 208/220/240 Volt Units Built on or After September 1, 2008 ’ 1189953 (10/08) WNER ANUAL...
  • Page 34 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 22 Wiring Diagram for 208/220/240 Volt Units Built before September 1, 2008 ’ 1189953 (10/08) WNER ANUAL...
  • Page 35 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 23 Wiring Diagram for 480 Volt Units Built on or After September 1, 2008 ’ 1189953 (10/08) WNER ANUAL...
  • Page 36 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 24 Wiring Diagram for 480 Volt Units Built Before September 1, 2008 ’ 1189953 (10/08) WNER ANUAL...
  • Page 37 TEAM OUNTERTOP TEAMER ERVICE ARTS The following parts diagrams list and show serviceable parts. For parts not listed, contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency. Parts Diagram Page Structural Parts Control Parts (for units built on or after September 1, 2008)
  • Page 38 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Structural Parts See drawing on following page. Quantity* Part Number Description 3EZ 5EZ 1185026 STRE-3EZ DOOR ASSEMBLY (for units built before January 7, 2008) (see page 48 for individual parts) 1185122 STRE-5EZ DOOR ASSEMBLY (for units built before January 7, 2008) (see page 48 for individual parts) 1189456 STRE-3EZ DOOR ASSEMBLY (for units built on or after January 7, 2008) (see page 47 for individual parts) 1189457...
  • Page 39 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 25 Structural Parts See parts list on previous page. ’ 1189953 (10/08) WNER ANUAL...
  • Page 40 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Control Parts (for units built on or after September 1, 2008) See drawing on following page. Part Number Description 1178388 VALVE LEVER W/A 1177770 BUSHING, VALVE LEVER MOUNT 1185031 VALVE ACTUATION ROD 1178393 1/8 X 1 1/4 18-8 COTTER PIN 1146384 SCREW #8-32 X 5/16...
  • Page 41 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 26 Control Parts (for units built on or after September 1, 2008) See parts list on previous page. ’ 1189953 (10/08) WNER ANUAL...
  • Page 42 EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Control Parts (for units built between January 7, 2008 and August 31, 2008) See drawing on following page. Part Number Description 1178388 VALVE LEVER W/A 1177770 BUSHING, VALVE LEVER MOUNT 1185031 VALVE ACTUATION ROD 1178393 1/8 X 1 1/4 18-8 COTTER PIN 1146384...
  • Page 43 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 27 Control Parts (for units built between January 7, 2008 and August 31, 2008) See parts list on previous page. ’ 1189953 (10/08) WNER ANUAL...

  • Page 44: Control Parts (For Units Built Before January)

    EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 28 Control Parts (for units built before January 7, 2008) Part Number Description 1-17 1185039 CONTROL PANEL ASSEMBLY (assembled) 1170337 KNOB 1185058 POLYPANEL, CONTROL 1185038 PANEL, CONTROL W/A 1185205 GUAGE, THERMOMETER 2 IN 1170350 LIGHT, AMBER 240V SIGNAL 1178388...

  • Page 45: Heating Cartridges, Thermostats, And Contactor Parts

    EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 29 Heating Cartridges, Thermostats, and Contactor Parts Quantity* Part Number Description 3EZ 5EZ 1181032 CONTACTOR 208-240V 1181501 HEATER CARTRIDGE, 208V 60HZ (for Model STRE-3) 1181771 HEATER CARTRIDGE, 208V 60HZ (for Model STRE-5) 1181502 HEATER CARTRIDGE, 220V 50/60HZ (for Model STRE-3) 1181772...

  • Page 46: Door Switch Parts

    EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 30 Door Switch Parts Note: The entire door switch, assembled, can be ordered (see page 38). Part Number Description 1185070 ARM, DOOR SW SWING STRATOSTEAM 1185071 BRACKET W/A, STRATOSTEAM, DOOR SWITCH 1185195 SWITCH, DOOR, SPDT, 15 AMP SUBMINIATURE 1146320 SCREW, 6-32X1 ROUND HEAD...

  • Page 47: Door Assembly Parts (For Units Built On Or After January)

    EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 31 Door Assembly Parts (for units built on or after January 7, 2008) Note: The entire door, assembled, can be ordered (see page 38). Part Number Description 1189459 HANDLE, LATCH 1189454 PANEL, EXTERIOR DOOR (for STRE-3EZ) 1189455 PANEL, EXTERIOR DOOR (for STRE-5EZ) 1183430...

  • Page 48: Door Assembly Parts (For Units Built Before January)

    EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Figure 32 Door Assembly Parts (for units built before January 7, 2008) Note: The entire door, assembled, can be ordered (see page 38). Part Number Description 1177317 LATCH ASSEMBLY 1177344 SCREW, #10-24X3/4 SLOTTED HEX 1146527 WASHER #10 LOCK, SS, 300 1146526...

  • Page 49: Water Train Parts

    EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 33 Water Train Parts Part Number Description 1176385 FITTING, 1/8NPT × 3/8CC STRAIGHT 1185292 TUBE, FLEX .375 × 18 ″ 1184260 STRAINER, Y IN-LINE 1/8 ″ NPTF 1176384 NIPPLE, CLOSE 1/8NPT, 3/4 ″ LONG 1174933 VALVE, 240/60 SOLENOID 1187477...

  • Page 50: Cabinet Base Parts

    EZ C ERVICE TRATO TEAM OUNTERTOP TEAMER Cabinet Base Parts See drawing on following page. Part Number Description 1188933 PANEL, 12" SS DOOR 1188934 LINING, 12" SS DOOR 1183987 HANDLE, CATCH DOOR 1182637 CATCH, MAGNETIC, SGS 1183985 HINGE ASSEMBLY, UPPER LEFT 1183983 HINGE ASSEMBLY, UPPER RIGHT 1183984...
  • Page 51 EZ C TRATO TEAM OUNTERTOP TEAMER ERVICE Figure 34 Cabinet-Base Parts See parts list on previous page. ’ 1189953 (10/08) WNER ANUAL...
  • Page 52 EZ C TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189953 (10/08) WNER ANUAL...
  • Page 53 EZ C TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189953 (10/08) WNER ANUAL...
  • Page 54 EZ C TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189953 (10/08) WNER ANUAL...
  • Page 55 EZ C TRATO TEAM OUNTERTOP TEAMER Notes: ’ 1189953 (10/08) WNER ANUAL...
  • Page 56 Countertop Steamer Models STRE-3EZ and STRE-5EZ A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance.

This manual is also suitable for:

Stratosteam stre-5ez

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