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- A group number(extender) can be assigned to the [GROUP PICKUP] button. - Station Call Pickup and Group Call Pickup may not enable you to answer the recalls at stations depending on the OfficeServ system programming. Refer to your Samsung Authorised Reseller for further details.
Troubleshooting The troubleshooting for your phone is described below. Check the troubleshooting steps before contacting your Authorised Samsung Reseller. Dial tone is not heard when you lift the handset or press the [Speaker] button. Check if the handset and phone line are correctly connected to each port of the phone.
Need help?
Do you have a question about the OfficeServ DS-5021D and is the answer not in the manual?
Questions and answers
The flashing red light for vmmsg keeps flashing and when trying to answer the message it only has the greetings and no messages. How do I clear it?
To clear the flashing red light for a voicemail message (VMMSG) on the Samsung OfficeServ DS-5021D when there are no messages, follow these steps:
1. Press the [Transfer] button.
2. Dial [1][4][0].
3. Press [#] to clear the message indication.
4. Press the [Transfer] button again to exit.
This will remove the message waiting indication and stop the red light from flashing.
This answer is automatically generated
@Mr. Anderson I tried but it shows invalid data