Troubleshooting - ION LP DOCK Quick Start Manual

TROUBLESHOOTING

Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl
to your iPod or computer.
PROBLEM
I am not hearing any audio
when I am recording.
I am experiencing poor
sound quality.
When recording vinyl to my
computer, the recording
sounds loud and distorted.
When recording vinyl to my
computer, the recording is
barely audible.
I cannot hear my recordings
when I try to play them from
my computer.
While the turntable
connected, I cannot listen to
any music from my
computer.
When recording into my
computer on Windows Vista,
my recordings are mono
instead of stereo.
I am not able to record to my
iPod.
My music is playing at a
strange pitch.
BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for
technical support. Contact information can be found in the Safety Instruction Booklet
CAUSE
Needle is not on the record.
Turntable not powered.
RCA outputs not connected to
speaker system.
Cartridge connection
secure.
Vinyl record is
scratched.
iPod is charging while recording.
The turntable Gain level is too
high.
The turntable Gain level is too
low.
Computer audio output not set
correctly.
is
Recording input properties in
Vista not set to "stereo".
iPod not docked properly.
iPod is synced
computer.
iPod is not in Record Mode
(Voice Memo).
Incorrect speed selected on the
turntable.
included with this product.
Place the needle on the record.
Make sure that the turntable is connected to a live power outlet
and that it is powered on.
Make sure you have connected the turntable's RCA outputs to a
speaker system and that the speaker system is powered on.
is not Cartridge must be securely connected to the tonearm whenever
you are using the turntable.
dirty or Try dusting off and gently wiping the surface of the record before
playing it.
To ensure maximum audio quality, iPod charging should be
turned off while recording. If you have turned this feature on,
please disable it by pressing |<< and >>| simultaneously.
Turn down the Gain knob.
Turn up the Gain knob.
Make sure that your computer's audio playback options are
configured in one of the following ways:
In Windows XP, go to Start
and Audio Devices (on Windows XP) or Start
Panel
your computer's audio card is selected as the Sound
Playback device under the Audio tab.
Alternatively, you can play audio from your computer
through the turntable's RCA audio outputs. Simply select
"USB Audio Codec" as the Sound Playback device and any
audio from your computer will play through the turntable's
RCA outputs.
In Vista, you may need to manually specify "stereo" for the
recording input.
Go to Start
click on the Recording tab and highlight the Microphone input
(USB Audio Codec). Click on Properties to bring up the input
settings. Next, click on the Advanced tab and select "2 channel,
16 bit, 44100 Hz (CD quality)" in the Default Format pull-down
menu. Lastly, click Apply to accept the settings.
Make sure that the iPod is properly connected to the dock. If
necessary, you may need to use the Universal Dock Adapter,
included with your iPod.
You will not be able to record to your iPod while it is synced to
to your
your computer through the USB connection. Eject the iPod from
your computer, remove it from the dock, then connect it again.
Ensure that your iPod is in Record Mode. Press the Rec Menu
button on the turntable to enter Record Mode.
Select on the turntable to begin recording.
Make sure that you are playing your records at the speed they
were intended to be played. Select between the two different
speeds by pressing 33RPM or 45RPM.
12
SOLUTION
Control Panel
Sound (on Windows Vista) and make sure that
Control Panel Sound (in Classic View). Then,
Sounds
Control
Then, press