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Diagnostic tools
Troubleshooting resources ....................................................................................................................... 48
SmartStart software ................................................................................................................................ 48
SmartStart Scripting Toolkit...................................................................................................................... 49
HP Instant Support Enterprise Edition ........................................................................................................ 49
HP ROM-Based Setup Utility .................................................................................................................... 49
ROMPaq utility....................................................................................................................................... 50
Online ROM Flash Component Utility ....................................................................................................... 50
Integrated Management Log .................................................................................................................... 50
Integrated Lights-Out 2 technology ........................................................................................................... 51
Automatic Server Recovery ...................................................................................................................... 51
HP Systems Insight Manager.................................................................................................................... 51
HP Insight Diagnostics............................................................................................................................. 51
USB support .......................................................................................................................................... 52
Internal USB functionality......................................................................................................................... 52
Survey Utility.......................................................................................................................................... 52
Array Diagnostic Utility ........................................................................................................................... 53
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common
problems as well as a comprehensive course of action for fault isolation and identification, error message
interpretation, issue resolution, and software maintenance.
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers
Troubleshooting Guide:
•
The server-specific Documentation CD
•
The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the
server technical support page. Under self-help resources, select ProLiant Troubleshooting
Guide.
•
The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers,
Workstations and Systems Hardware, and then the appropriate server.
SmartStart software
SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent
way to deploy server configuration. SmartStart has been tested on many ProLiant server products,
resulting in proven, reliable configurations.
SmartStart assists the deployment process by performing a wide range of configuration activities,
including:
•
Configuring hardware using embedded configuration utilities, such as RBSU and ORCA
Diagnostic tools 48
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