Automatic Call Distribution - Polycom SIP 2.2.2 Manual

Local Local Phone User
(continued) Interface

Automatic Call Distribution

Central Configuration file:
sip.cfg
(boot server)
Configuration file:
phone1.cfg
Central Configuration file:
sip.cfg
(boot server)
Configuration file:
phone1.cfg
Use the SIP Configuration menu to specify the local SIP signaling
port, a default SIP server to register to and registration information for
up to twelve registrations (depending on the phone model). The SIP
Configuration menu contains a sub-set of all the parameters available
in the configuration files.
Either the Web Server or the boot server configuration files or the
local phone user interface should be used to configure registrations,
not a mixture of these options. When the SIP Configuration menu is
used, it is assumed that all registrations use the same server.
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. Changes will permanently
override global settings unless deleted through the Reset Local
Config menu selection and the <Ethernet address>-phone.cfg is
removed from the boot server.
For more information, refer to
<server/>
The phone allows automatic call distribution (ACD) login and logout. This
feature depends on support from a SIP server.
Configuration changes can performed centrally at the boot server:
Turn this feature on or off.
• For more information, refer to
Enable this feature per registration.
• For more information, refer to
The phone also supports ACD agent available and unavailable. This feature
depends on support from a SIP server.
Configuration changes can performed centrally at the boot server:
Turn this feature on or off.
• For more information, refer to
Enable this feature per registration.
• For more information, refer to
Local <local/>
on page A-7, and Registration <reg/>
Feature <feature/>
Registration <reg/>
Feature <feature/>
Registration <reg/>
Configuring Your System
on page A-6, Server
on page A-84.
on page A-77.
on page A-84.
on page A-77.
on page A-84.
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