TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
•
Is the power supply cord unplugged?
Plug into a grounded outlet,
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop
will not operate
•
Is the control knob set correctly?
Push in knob before turning to a setting.
•
On ceramic glass models, is the "Cooktop
Lockout" set?
See "Cooktop Lockout" section.
•
On coil element
models, is the element
inserted properly?
See "Coil Elements and Burner Bowls" section.
Excessive
heat around cookware
on cooktop
•
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Hot Surface
indicator light stays on
•
Does the Hot Surface indicator light stay on after control
knob(s) have been turned off?
See "Cooktop Controls" section.
Cooktop
cooking results not what expected
•
Is the proper cookware being used?
See "Cookware"
section.
•
Is the control
knob set to the proper heat level?
See "Cooktop Controls" section.
•
Is the range level?
Level the range. See the Installation Instructions.
•
On coil element models, is the element inserted properly?
See "Coil Elements and Burner Bowls" section.
Oven will not operate
•
On some models, is the electronic clock/timer
set
correctly?
See "Electronic Clock/Timer"
section.
•
On some models, has the oven selector been set to a
BAKE or BROIL function?
See "Baking and Roasting" or "Broiling" sections.
Oven temperature
too high or too low
•
Does the oven temperature
calibration need adjustment?
See "Oven Temperature Control" section.
Oven indicator lights flash
•
Do the OVEN HEATING indicator lights flash?
See "Assistance
or Service" section.
Oven cooking results not what expected
•
Is the range level?
Level the range. See the Installation Instructions.
•
Is the proper temperature
set?
Double-check
the recipe in a reliable cookbook.
•
Is the proper oven temperature
calibration
set?
See "Oven Temperature Control" section.
•
Was the oven preheated?
See "Baking and Roasting" section.
•
Is the proper bakeware being used?
See "Bakeware"
section.
•
Are the racks positioned properly?
See "Positioning
Racks and Bakeware" section.
•
Is there proper air circulation around bakeware?
See "Positioning
Racks and Bakeware" section.
•
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
•
Is the proper length of time being used?
Adjust cooking time.
•
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
•
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
•
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
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