Nexgrill 820-0012 Use And Care Manual page 14

Nexgrill Industries warrants to the original consumer-purchaser only that this product Model #820-0012 shall be free
from defects in workmanship and materials after correct assembly and under normal and reasonable home usefor the
periods indicated below beginning on the date of purchase. The manufacturer reserves the right to require that defective
parts be returned, postage and or freight pre-paid, by the consumer, for review and examination.
- Burners: 3 year LIMITED warranty against perforation.
- Grids & Grates*, Electronic Ignition: I Year LIMITED warranty
*Does not cover dropping, chipping, scratching, or surface damage.
- Stainless Steel Parts: 1 Year LIMITED warranty against perforation.
*Does not cover cosmetic issues like surface corrosion, scratches and rust.
- All other parts: LIMITED 1 year warranty
*Does not cover chipping, scratching, cracking surface corrosion, scratches or rust.
Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts which are
proven defective during the applicable warranty period. Parts required to complete such repair or replacement shall be
free of charge to you except for shipping costs, as long as the purchaser is within the warranty period from the original
date of purchase. The original consumer-purchaser will be responsible for all shipping charges of parts replaced
under the terms of this limited warranty. This limited warranty is applicable in the United States only, is only available
to the original owner of the product and is not transferable. Manufacturer requires reasonable proof of your date of
purchase. Therefore, you should retain your sales receipt and/or invoice. Defective or missing parts subject to this
limited warranty will not be replaced without registration or proof of purchase. This limited warranty applies to the
functionality of the product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions or
discoloring by heat, abrasive and chemical cleaners or any tools used in the assembly or installation of the appliance,
surface rust, or the discoloration of stainless steel surfaces. Surface rust, corrosion, or powder paint chipping on metal
parts that does not affect the structural integrity of the product is not considered a defect in workmanship or material and
is not covered by this warranty. This limited warranty will not reimburse you for the cost of any inconvenience, food,
personal injury or property damage. If an original replacement part is not available, a comparable replacement part will
be sent. You will be responsible for all shipping charges of parts replaced under the terms of this limited warranty.
ITEMS MANUFACTURER WILL NOT PAY FOR:
1. Service calls to your home.
2. Repairs when your product is used for other than normal, single-family household or residential use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, and
installation not in accordance with electrical or plumbing codes or use of products not approved by the manufacturer.
4. Any food loss due to product failures.
5. Replacement parts or repair labor costs for units operated outside the United States or Canada.
6. Pickup and delivery of your product.
7. Repairs to parts or systems resulting from unauthorized modifications made to the product.
8. The removal and/or reinstallation of your product.
9. Shipping cost, standard or expedited, for warranty/non warranty and replacement parts.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty. Manufacturer
will not be responsible for any consequential or incidental damages arising from the breach of either this limited warranty
or any applicable implied warranty, or for failure or damage resulting from acts of God, improper care and maintenance,
grease fire, accident, alteration, replacement of parts by anyone other than Manufacturer, misuse, transportation,
commercial use, abuse, hostile environments (inclement weather, acts of nature, animal tampering), improper installation
or installation not in accordance with local codes or printed manufacturer instructions.
THIS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO
PRODUCT PERFORMANCE SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED
BY MANUFACTURER EXCEPT TO THE EXTENT SET FORTH IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE, INCLUDING IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN
DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Neither dealers nor the retail establishment selling this product has any authority to make any additional
warranties or to promise remedies in addition to or inconsistent with those stated above.
Manufacturer's maximum liability, in any event, shall not exceed the documented purchase price of the product
paid bythe original consumer. This warranty only applies to units purchased from an authorized retailer and
or re-seller.
NOTE: Some states do not allow an exclusion or limitation of incidental or consequential damages, so some of the
above limitations or exclusions may not apply to you; this limited warranty gives you specific legal rights as set for
herein. You may also have other rights which vary from state to state.
If you wish to obtain performance of any obligation under this limited warranty, you should write to:
Nexgrill Industries Customer Relations
280 Machlin Court
14
City of Industry, CA 91789
All consumer returns, parts orders, questions and troubleshooting can be acquired by calling 1-800-913-8999. Monday-Friday,
8a.m.-5.m.PST.