Grandstream Networks GXP2200 User Manual
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Grandstream Networks GXP2200 User Manual

Enterprise multimedia phone for android
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Grandstream Networks, Inc.
GXP2200
TM
Enterprise Multimedia Phone for Android
User Manual
Grandstream Networks, Inc.
www.grandstream.com

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  • Page 1 Grandstream Networks, Inc. GXP2200 Enterprise Multimedia Phone for Android User Manual Grandstream Networks, Inc. www.grandstream.com...

  • Page 2: Table Of Contents

    GXP2200 User Manual Index GNU GPL INFORMATION ................10 CHANGE LOG ....................11 FIRMWARE VERSION 1.0.1.9 ......................11 FIRMWARE VERSION 1.0.3.2 ......................11 WELCOME ....................12 PRODUCT OVERVIEW................13 FEATURE HIGHTLIGHTS ......................... 13 GXP2200 TECHNICAL SPECIFICATIONS ..................14 INSTALLATION ................... 16 EQUIPMENT PACKAGING........................ 16 CONNECTING YOUR PHONE ......................
  • Page 3 CONTACTS ..........................74 EMAIL ............................79 FILE MANAGER ......................... 81 GALLERY ........................... 82 GS MARKET..........................83 IP LOCATION ..........................85 LDAP BOOK ..........................86 MEDIA PLAYER.......................... 88 MESSAGE ..........................93 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 2 of 156...
  • Page 4 ACCOUNT/GENERAL SETTINGS ....................115 ACCOUNT/NETWORK SETTINGS ...................116 ACCOUNT/SIP SETTINGS .......................117 ACCOUNT/CODEC SETTINGS ....................119 ACCOUNT/CALL SETTINGS ....................120 ADVANCED SETTINGS PAGE DEFINATIONS ................124 ADVANCED SETTINGS/GENERAL SETTINGS ..............124 ADVANCED SETTINGS/CALL FEATURES ................124 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 3 of 156...
  • Page 5 UPGRADE AND PROVISIOING CONFIGURATION ............... 147 CONFIRM UPGRAGE TO START ....................148 UPLOAD FIRMWARE LOCALLY ..................... 148 UPGRADE VIA SD CARD ....................... 150 NO LOCAL FIRMWARE SERVERS ....................150 CONFIGURATION FILE DOWNLOAD .................... 151 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 4 of 156...
  • Page 6 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ..............155 EXPERIENCING THE GXP2200 APPLICATION PHONE ....... 156 Table of Tables GXP2200 User Manual Table 1: GXP2200 TECHNICAL SPECIFICATIONS ................. 14 Table 2: GXP2200 EQUIPMENT PACKAGING ..................16 Table 3: GXP2200 CONNECTORS......................17 Table 4: GXP2200EXT PACKAGING ......................
  • Page 7 Figure 45: Stop Voice Record ........................50 Figure 46: Record Completed ........................50 Figure 47: Call Forwarding on GXP2200 LCD ..................51 Figure 48: Call Forward - Unconditional ....................52 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 6 of 156...
  • Page 8 Figure 87: GXP2200 Contacts Options - Display Options ................. 79 Figure 88: GXP2200 Contacts Options- Accounts ..................79 Figure 89: GXP2200 Email Setup Wizard - Set Up Email ................. 80 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 7 of 156...
  • Page 9 Figure 127: GXP2200 Voice Assist - Call Number/Contact Result ............101 Figure 128: GXP2200 Voice Assist - Search ................... 102 Figure 129: GXP2200 Voice Assist - Search Result ................102 Figure 130: GXP2200 Voice Assist - Send Text ..................103 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 8 of 156...
  • Page 10 Figure 150: GXP2200 LCD - Factory Reset .................... 154 Figure 151: GXP2200 LCD - Confirm Factory Reset ................154 Figure 152: GXP2200 Web GUI - Confirm Factory Reset ............... 155 Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 9 of 156...

  • Page 11: Gnu Gpl Information

    GXP2200 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 12: Change Log

    Hoteling features, Enable Call Features, Dial Plan Prefix and etc. [DEFINITIONS] • Added Account & Sync. [ACCOUNT & SYNC] • Added Storage. [STORAGE] • Added generic XML file provisioning support. [CONFIGURATION FILE DOWNLOAD] • Added ADB support. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 11 of 156...

  • Page 13: Welcome

    Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXP2200 as it may cause damage to the products and void the manufacturer warranty.

  • Page 14: Product Overview

    (Electronic Hook-Switch) with Plantronics headsets, capability to connect/power up to 4 cascaded extension modules with LCD display (GXP2200 EXT) • Automated provisioning using TR-069 or AES encrypted XML configuration file, TLS/SRTP/HTTPS for advanced security and privacy Figure 1: GXP2200 Front View Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 13 of 156...

  • Page 15: Gxp2200 Technical Specifications

    LCD, 20 quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit Base Stand Yes, integrated stand with 2 adjustable angles Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 14 of 156...
  • Page 16 Compliance FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter) Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 15 of 156...

  • Page 17: Installation

    CONNECTING YOUR PHONE SD Card Slot USB Port EXT Connecting Slot Phone Stand EXT Port Handset Port PC Port LAN Port 12V Power Headset Port Figure 2: GXP2200 Back View Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 16 of 156...

  • Page 18: Gxp2200 Extension Board Gxp2200Ext

    Left and Right buttons, supporting 40 Multiple Purpose Keys to be configured. GXP2200 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone. Table 4: GXP2200EXT PACKAGING GXP2200EXT Main Case Yes (1) GXP2200EXT Stand Yes (1) Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 17 of 156...

  • Page 19: Figure 3: Gxp2200 Back View With Gxp2200Ext

    6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the Left button for 3 to 5 seconds to check the version information and status. Figure 3: GXP2200 Back View with GXP2200EXT Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 18 of 156...

  • Page 20: Safety Compliances

    If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.

  • Page 21: Getting To Know Gxp2200

    Figure 4: GXP2200 Default Main Screen Tap the onscreen MENU icon, the settings and applications menu will be brought up as shown below. Figure 5: GXP2200 Onscreen Menu Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 20 of 156...

  • Page 22: Idle Screen

    Then it will zoom out all the screens as shown in Figure 6: Set GXP2200 HOME Screen • The screen with selected in a red frame is the HOME screen. Others are shown with icon . Tap Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 21 of 156...

  • Page 23: Adding Idle Screens

    Then pinch on the idle screen, or press the MENU button and then touch "Edit" option to bring up the display as the following figure shows. Now tap on the icon for the screen you would like to delete. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 22 of 156...

  • Page 24: Idle Screen Icons

    Screen indicator. Displayed on the bottom of each idle screen. Grey: The indicated screen is not the current displayed screen. Screen indicator. Displayed on the bottom of each idle screen. Orange: The current displayed screen. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 23 of 156...

  • Page 25: Firmware Version 1.0.3.2

    5. Call forward (Account 6). Displayed in status bar when call forward is set up for account 6. Alarm. Displayed in status bar when there is alarm set up. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 24 of 156...

  • Page 26: Onscreen Keyboard

    Playing. MediaPlayer is currently playing files. Wi-Fi signal strength. Displayed in status bar when Wi-Fi is used. ONSCREEN KEYBOARD The GXP2200 onscreen keyboard can be activated by tapping on an input field. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 25 of 156...

  • Page 27: Figure 8: Gxp2200 Onscreen Keyboard - English Keyboard

    To switch input method to Chinese when the current method is English, tap on Figure 10: GXP2200 Onscreen Keyboard - English Input Method • Lowercase and Uppercase When using English input method, to switch between uppercase and lowercase input, tap on Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 26 of 156...

  • Page 28: Figure 11: Gxp2200 Onscreen Keyboard - Lowercase

    To input number and symbols, tap on to switch the mode and tap on to go to another page for more symbols. Figure 13: English Keyboard - Number and Symbols Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 27 of 156...

  • Page 29: Using The Keypad

    Keyboard Settings. • Users could press and hold on the input field for 2-4 seconds to activate the window for Input method configuration. USING THE KEYPAD Figure 15: GXP2200 Keyboard Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 28 of 156...

  • Page 30: Using The Message Waiting Indicator

    The GXP2200 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 29 of 156...

  • Page 31: Managing Status Bar

    Once the status bar is opened, users could view the notifications, process and system settings. • Notification Users could tap on the notification message to open it and view the details. To remove all the notifications, tap on Clear button. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 30 of 156...

  • Page 32: Figure 17: Gxp2200 Status Bar - Notification

    Figure 18: GXP2200 Status Bar - Process • System Settings Users could access some of the frequently used features from system settings. For each option, please see the description below. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 31 of 156...

  • Page 33: Figure 19: Gxp2200 Status Bar - System Settings

    3rd party app. Scroll left/right to adjust LCD Turn on/off brightness. LCD display. Select Media Channel when playing audio or video. Figure 19: GXP2200 Status Bar - System Settings Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 32 of 156...

  • Page 34: Making Phone Calls

    Auth Password and etc. Once the correct information is entered and saved, the account registration status will show on the main screen. Note: For web GUI login and configuration information, please refer to section GXP2200 Web GUI Settings. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 33 of 156...

  • Page 35: Handset, Speaker And Headset Mode

    (audio call) / (video call) . To use handset, lift the handset up from the hook switch. If headset is used, press to call via headset. Figure 21: GXP2200 Call Screen Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 34 of 156...

  • Page 36: Figure 22: Gxp2200 Call History Screen - One Entry Selected

    Select the call history you would like to view by sliding up/down and tapping on the corresponding number; • Press on the dial icon to dial out. Figure 22: GXP2200 Call History Screen - One Entry Selected Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 35 of 156...

  • Page 37: Figure 23: Gxp2200 Contacts Screen

    The LCD screen will display the message information. Tap on the person you would like to call; • Then the detailed information for the message will be displayed; • Tap on to dial. Figure 24: GXP2200 Messages Screen Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 36 of 156...

  • Page 38: Direct Ip Call

    Under "Mode Select" button in the call screen, tap on it and select the mode as "IP Call"; • Input the 12-digit target IP address. For example, if the target IP address is 192.168.1.60 and the port Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 37 of 156...

  • Page 39: Answering A Call

    When the phone rings, users could use the headset, handset or speaker to answer the call. Select "Accept audio" or "Accept video" to answer the call via Speaker. Figure 26: Single Incoming Call Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 38 of 156...

  • Page 40: Figure 27: Multiple Incoming Calls

    To enable auto-answer/paging/intercom feature, user could login GXP2200 Web GUI->Account page->Call Settings to select the options for "Auto Answer". Or, users could use LCD onscreen MENU->Settings->Account Preference->select Account Name to enable auto-answer. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 39 of 156...

  • Page 41: Figure 28: Auto Answer Option In Web Gui

    To switch the audio channel to Bluetooth headset during the call, press the "Options" softkey and tap on "Bluetooth" to enable Bluetooth headset channel (see figure below). Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 40 of 156...

  • Page 42: Call Hold

    To resume to call, press HOLD button again and the LCD will go back to the talking screen in green background. Figure 31: Call On Hold Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 41 of 156...

  • Page 43: Call Waiting

    • Enter the digits and then press SEND soft key on the right; • The call will be transferred and GXP2200 will hang up the call. Figure 33: Blind Transfer Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 42 of 156...

  • Page 44: Figure 34: Auto Attended Transfer

    When the GXP2200 hears the ringback tone, the following screen will show. Users could tap on "Cancel" to cancel the transfer or simply hang up the call to transfer the call before answer; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 43 of 156...

  • Page 45: Figure 35: Auto Attended Transfer - Transferring

    During the active call, tap on in the right panel to make the second call. This will place the current call on hold; • Dial the number for the second call; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 44 of 156...

  • Page 46: 5-Way Conference

    If users would like to cancel the transfer, press button to go back to the previous talking screen. 5-WAY CONFERENCE The GXP2200 supports up to 5-way conferencing. 1. Initiate conference Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 45 of 156...

  • Page 47: Figure 38: Gxp2200 Conference Screen

    Users could manually select account, enter digits and then tap on the icon, or select the call (on hold or active ) to add to the conference; Figure 39: Invite Party to Conference Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 46 of 156...

  • Page 48: Figure 40: 3-Way Conference Call Established

    GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 2 or more calls on GXP2200, simply press the conference button and the calls on GXP2200 will be in the conference. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 47 of 156...

  • Page 49: Voicemail（Message Waiting Indication

    For each account, the Voicemail User ID can be set up under web GUI->Account X->General Settings: "Voice Mail UserID". When dialing out, this Voicemail User ID will be used to access the voicemail message. Figure 41: New Voicemail Notification Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 48 of 156...

  • Page 50: Call Recording

    GXP2200 first. During the established call, tap on "Options"->"Start voice record" and the recorded file will be automatically saved in SD card storage. Tap on "Options"->"Stop voice record" or simply hang up the call to stop recording. Figure 43: Start Voice Record Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 49 of 156...

  • Page 51: Figure 44: Recorded File Saved In Sd Card

    Figure 44: Recorded File Saved In SD Card Figure 45: Stop Voice Record Figure 46: Record Completed Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 50 of 156...

  • Page 52: Mute

    Tap on Call Forwarding to activate the feature. Then a list of options will show. Select the option to configure the call forward type (None, Unconditional, Time Based, Others) and then enter necessary number in the fields. Figure 47: Call Forwarding on GXP2200 LCD Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 51 of 156...

  • Page 53: Figure 48: Call Forward - Unconditional

     Call Forward on Busy / Call Forward No Answer: The incoming call will be forwarded when the GXP2200 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)". Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 52 of 156...

  • Page 54: Multi-Purpose Keys

    When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 53 of 156...

  • Page 55: Call Features

    The GXP2200 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. To use the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 54 of 156...

  • Page 56: Table 8: Gxp2200 Feature Code

    Busy Call Forward. To set up busy call forward: • Enter *90 and the number to forward the call; • Dial out. Cancel Busy Call Forward. To cancel the busy call forward: • Dial *91. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 55 of 156...

  • Page 57: Firmware Version 1.0.3.2

    Delayed Call Forward. To set up delayed call forward: • Enter *92 and the number to forward the call; • Dial out. Cancel Delayed Call Forward. To cancel the delayed call forward: • Dial *93. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 56 of 156...

  • Page 58: Gxp2200 Applications

    Slide up or down on the screen to select the item and place on the screen for easy access; • Folders for New folder, All contacts, Bluetooth received, Contacts with phone numbers and Starred contacts. Select the folder so shortcut can be created and placed on the screen; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 57 of 156...

  • Page 59: Moving An Item On Idle Screen

    3. When the item gets close to the Recycle Bin, it will turn red. Now lift your finger to release. Note: When the item is removed from the idle screen, it still exists on GXP2200. Users could always add it back to display on the idle screen. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 58 of 156...

  • Page 60: Changing Idle Screen Wallpaper

    MENU . Touch and hold the app's icon until the Move to Desktop bar is displayed on the bottom. Then drag the app's icon there without lifting your finger up. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 59 of 156...

  • Page 61: Figure 55: Move Clock App To Desktop

    The widgets are miniature apps that can be placed on the idle screens. It could be an application itself or it provide quick access and control for the related applications. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 60 of 156...

  • Page 62: Opening Apps

     All: to view all the apps installed on the GXP2200;  Storage Space: to view the apps stored on the phone and external storage device, e.g., SD card;  Running: to view the running or cached apps. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 61 of 156...

  • Page 63: Figure 58: Running Application Screen

    Tap on the misbehaving app, process or service in the list to open it. In the following figure, touch the Stop button to stop it. Or touch the Report button (if available) to send the developer information for the misbehaving app. Figure 58: Running Application Screen Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 62 of 156...

  • Page 64: Managing Downloads

    Check to select the file, and tap on Delete to delete it; • Press button and tap on Sort by size or Sort by time to sort the downloaded files. Figure 59: GXP2200 Downloads App Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 63 of 156...

  • Page 65: Playing With Apps

    Blacklist screen. Each entry contains the caller name and caller number of the blocked contact. The number of blocked calls for the contact is displayed on the right hand side too. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 64 of 156...

  • Page 66: Figure 62: Add Number To Blacklist

    (optional). Tap on Save to finish the adding operation . Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 65 of 156...

  • Page 67: Figure 63: Manually Add Number To Blacklist

    Then tap on Select to add it/them into the blacklist. You can also CheckAll entries, UncheckAll entries and InvertAll the selection by tapping on the corresponding buttons on the bottom. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 66 of 156...

  • Page 68: Figure 61: Gxp2200 Blacklist

     Block Mode: Turn on/off Block Mode. Once it's turned on, the Block Options will be activated;  Block Options: Tap on it and the options will show. Users could select Block All, Block Blacklist Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 67 of 156...

  • Page 69: Broswer

    In the Browser app, press on the MENU button , then users could open new windows, manage the windows, refresh the page, forward, exit or select text from the web page. Figure 68: GXP2200 Web Browser Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 68 of 156...

  • Page 70: Calculator

    MENU button then users could switch the operation between "Basic panel" and "Advanced panel". Or users could simply slide to the left and right to switch between Basic panel and Advanced panel. Figure 70: GXP2200 Calculator - Basic Panel Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 69 of 156...

  • Page 71: Calendar

    Day, view events by Agenda, specify a particular date via GoToDay, and sync up with Google Calendar by tapping on Settings; Figure 72: View Calendar Events by Month Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 70 of 156...

  • Page 72: Call History

    Figure 74: GXP2200 Calendar Screen - Edit Event CALL HISTORY Call History App provides users access to phone's call records with different categories on the left panel. • All calls Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 71 of 156...

  • Page 73: Figure 75: Gxp2200 Call History - All Calls

    • To view more details. Tap on one entry displayed in the call history list to view the details; Figure 76: GXP2200 Call History - Entry Details Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 72 of 156...

  • Page 74: Clock

    Add to Contacts, Add to BlackList, Send text message, Delete call history. Figure 77: GXP2200 Call History - Entry Operations CLOCK • Use Clock to display the date and time on your screen; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 73 of 156...

  • Page 75: Contacts

    GXP2200 supports up to 1000 entries in contacts. Users can manage their contacts by adding, deleting, modifying, downloading from the TFTP/HTTP server, importing and exporting the contact to external storage. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 74 of 156...

  • Page 76: Figure 80: Gxp2200 Contacts Screen

    Figure 81: GXP2200 Contacts - New Contact • Edit Contact. Touch the contact you would like to edit, and tap on Edit. Add or modify the contact information. Tap on Done to save the change; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 75 of 156...

  • Page 77: Figure 82: Gxp2200 Contacts - Edit Contact

    • Edit contacts in Group category. Touching on the left panel, to view, add or delete groups; • Check Storage Status. Tap on Options->Storage status; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 76 of 156...

  • Page 78: Figure 83: Gxp2200 Contacts - Storage Status

    Export contacts. Contacts information in GXP2200 could be converted to Vcard/XML/CSV files and exported to external device such as PC. Tap Options->Export, select the format and choose the directory you would like to save the file. Then tap on OK. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 77 of 156...

  • Page 79: Figure 85: Gxp2200 Contacts - Export File

    Change display options. The GXP2200 contacts can be configured to display entries with different settings. Tap Options->Display options, and the following figure will show. Configure the display options based on users' preference. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 78 of 156...

  • Page 80: Email

    The GXP2200 Email app provides users easy access to business or personal email account. When opening it for the first time, a wizard will be provided for users to configure the email account on GXP2200. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 79 of 156...

  • Page 81: Figure 89: Gxp2200 Email Setup Wizard - Set Up Email

    Figure 89: GXP2200 Email Setup Wizard - Set Up Email Press "Next" for quick setup. Or press "Manual setup" to configure more options manually. Figure 90: GXP2200 Email Setup Wizard - Press Next For Quick Setup Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 80 of 156...

  • Page 82: File Manager

     Paste files/folders. After copying the files/folders, Paste option will show. Without pressing Back button, tap on the folder to select the destination directory you would like to paste to. Then tap on Paste; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 81 of 156...

  • Page 83: Gallery

    Users could also perform basic editing tasks on pictures and set them as wallpaper or picture for contacts. The pictures can be easily shared with friends in Gallery app by sending via Bluetooth, and Email too. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 82 of 156...

  • Page 84: Gs Market

    Figure 93: GXP2200 GS Market - Game • Search an app. To search an app in GS Market, tap on at the top right corner, or press the Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 83 of 156...

  • Page 85: Figure 94: Gxp2200 Gs Market - Search App

    FruitNinja app is still in downloading process. Progress bar will show in downloading process and you could cancel the downloading by tapping on the Cancel icon. Figure 95: GXP2200 GS Market - History Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 84 of 156...

  • Page 86: Ip Location

    Country, Region, City, Latitude, Longitude, Time Zone and Weather Code. This information is useful when configuring the phone to provide personalized settings based on user's location. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 85 of 156...

  • Page 87: Ldap Book

    GXP2200 supports LDAP (Lightweight Directory Access Protocol). • LDAP Setting Users could configure the LDAP settings via LCD Menu->LDAP Book->Setting, or from web GUI->Maintenance->LDAP Book. Save the settings after the configuration. Figure 99: GXP2200 LDAP Setting Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 86 of 156...

  • Page 88: Figure 100: Gxp2200 Ldap Search Result

    After the LDAP contact result is displayed, users could tap on "Add" to add the contact to local phonebook (see figure below). Figure 101: Add LDAP Result To Local Phonebook Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 87 of 156...

  • Page 89: Media Player

    Tap on Scan then users could define the scan methods: Scan All Media Files, Scan The Specified File and Scan The Specified Folder. Select the targeting folder if Scan The Specified File or Scan The Specified Folder is selected. Figure 103: GXP2200 Media Player - Scan Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 88 of 156...

  • Page 90: Figure 104: Gxp2200 Media Player - Sort Music Files

    Also, users could simply tap and hold onto the music file to bring up options list to edit the file. Besides Add to List, Delete and Send, users could also set the music as local ringtone by selecting Set as Ringtone. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 89 of 156...

  • Page 91: Figure 106: Gxp2200 Media Player - Music File Options

    Pause Next Figure 107: GXP2200 Media Player - Playing To view the lyrics, touch the frequency bar on the above figure. Local lyrics file is required to display the lyrics. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 90 of 156...

  • Page 92: Figure 108: Gxp2200 Media Player - Lyrics

    Click on the checkbox on the right hand side of the folder to select. Then touch Add to List. An option list will show for users to select a playlist to add the files to. The member (number) indicates the number of selected folders in the list. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 91 of 156...

  • Page 93: Figure 110: Gxp2200 Media Player - Folder

    PlayList. Tap on the PlayList tab on the left panel to bring up playlist screen. Figure 111: GXP2200 Media Player - PlayList To create New Playlist, tap on the New Playlist button. Type the name of new playlist and Save it. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 92 of 156...

  • Page 94: Message

    GXP2200, or both are GXP2200) are registered on the same SIP server, text messages can be sent/received between them. Users can create, edit draft, delete and check the storage status of SMS. The Message app supports up to 1000 messages. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 93 of 156...

  • Page 95: Figure 115: View Dialog

    Tap on the contact you have pervious chatted with to view the message dialog. Figure 115: View Dialog Touch and hold on to the message to bring up the operation options including Lock/Unlock, Forward, Copy, Delete and Resend. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 94 of 156...

  • Page 96: Figure 114: Gxp2200 Message

    SMS Draft List, which saves the Figure 114: GXP2200 Message messages edited but not sent yet. Tap to select the draft, then you could edit and send it. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 95 of 156...

  • Page 97: Figure 118: Gxp2200 Message - Sms Draft List

    , tap on Storage Status to display storage information. The maximum Figure 114: GXP2200 Message storage capacity for GXP2200 message is 1000 messages. Figure 119: GXP2200 Message - Storage Status Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 96 of 156...

  • Page 98: Music

    Play music in background. When the music is playing, tap on HOME button to go back to main screen. The music will still be played in the MUSIC app running in background. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 97 of 156...

  • Page 99: Search

     Search on Web. Type in the content you would like to search from the onscreen keyboard and then press Go. A new web page will be opened listing the searching result. Figure 122: GXP2200 Search - Search on Web Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 98 of 156...

  • Page 100: Figure 123: Gxp2200 Search - Search On Gxp2200

    Set searchable items in GXP2200. In Search app, tap on MENU button and touch Search Settings. Under Phone, tap on Searchable items. And then check or uncheck to select the searchable items on the phone. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 99 of 156...

  • Page 101: Voice Assist

    If no selection is made, after 3 seconds timeout, the command will be sent out with the first matching result and call screen will show with an outgoing call to John. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 100 of 156...

  • Page 102: Figure 126: Gxp2200 Voice Assist - Call Number/Contact

    If no selection is made, after 3 seconds timeout, the command will be sent out with the first matching result and "Boston" will be searched in browser. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 101 of 156...

  • Page 103: Figure 128: Gxp2200 Voice Assist - Search

    If no selection is made, after 3 seconds timeout, the command will be sent out with the first matching result and SMS will be opened with the name/number and the message content. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 102 of 156...

  • Page 104: Voice Dialer

    Multiple languages are supported in GXP2200 Voice Dialer. Users could tap on to change language settings. The default language is English. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 103 of 156...

  • Page 105: Voice Recorder

    If no selection is made, after 3 seconds timeout, the call will be made with the first matching number/contact. VOICE RECORDER GXP2200 Voice Recorder is a simple and easy app for users to record audio and voice. It can be used to Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 104 of 156...

  • Page 106: Figure 134: Gxp2200 Voice Recorder

    Figure 134: GXP2200 Voice Recorder After the recording is done, press the button to save the file. The recording file will be saved to FileManager->user_data->recording. Figure 135: GXP2200 Voice Recorder - Save File Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 105 of 156...

  • Page 107: Connecting To Network And Devices

    WI-FI is supported on GXP2200 with WI-FI adaptor plugged in. Insert the USB WI-FI adaptor to the USB port on the back of GXP2200 first and then go to GXP2200's Settings application->Network. TURNING WI-FI ON OR OFF 1. Go to GXP2200's Settings; 2. Touch Network; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 106 of 156...

  • Page 108: Adding Wi-Fi Networks

    Bluetooth related settings are under GXP2200's Settings application->Network. Users could access it via the following two ways: • On Home screen, press button ->Settings->Network; • Press onscreen MENU icon and tap on Settings App->Network. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 107 of 156...

  • Page 109: Turning Bluetooth On Or Off

    ID on GXP2200 to pair them. Confirm the passkey in the prompted message (if any). Or If passcode is required, please refer to the device's documentation or other procedures to obtain the passcode. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 108 of 156...

  • Page 110: Connecting To A Bluetooth Device

    2. In the prompted message, touch Unpair. Or, once the device is disconnected, users could press and hold on to the Bluetooth device ID, then options connect, unpair will show. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 109 of 156...

  • Page 111: Ehs Headset

    Camera.apk. Run Camera.apk with the USB camera plugged in to check the image from the camera. 4. If the USB camera is compatible after step 3, users could then start using it for SIP video call. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 110 of 156...

  • Page 112: Sd Card

    2. It will take a few seconds for the GXP2200 to prepare the connection. Then the SD Card icon will show on the status bar; 3. To access SD Card, go to GXP2200 MENU->FileManager->sdcard. Tap on it to access and manage your data. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 111 of 156...

  • Page 113: Gxp2200 Web Gui Settings

    To access the GXP2200 Web GUI: 1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address on the desktop; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 112 of 156...

  • Page 114: Figure 137: Gxp2200 Main Screen - Ip Address

    Apply button on the top of the page to apply the configuration changes. For those options with next to it in the Web page, users must reboot the phone for the changes to take effect. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 113 of 156...

  • Page 115: Definitions

    Default gateway of the phone. DNS Server 1 DNS Server 1 of the phone. DNS Server 2 DNS Server 2 of the phone. NAT Type The type of NAT connection used by the phone. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 114 of 156...

  • Page 116: Status/System Info

    MESSAGE button on the phone. This ID is usually the VM portal access number. For example, in Asterisk server, 8500 could be used. The SIP server subscriber's name (optional) that will be used for Caller Name ID display. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 115 of 156...

  • Page 117: Account/Network Settings

    A SIP Extension to notify the SIP server that the phone is behind a Proxy-Require NAT/Firewall. Do not configure this parameter unless this feature is supported on the SIP server. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 116 of 156...

  • Page 118: Account/Sip Settings

    If set to "Yes" and the remote party supports session timers, the phone Callee Request Timer will use a session timer when it receives inbound calls. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 117 of 156...

  • Page 119: Firmware Version 1.0.3.2

    Configures to remove outbound proxy from route. This is used for the Remove OBP from route SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 118 of 156...

  • Page 120: Account/Codec Settings

    Configures the number of voice frames transmitted per packet. When Voice Frames Per TX configuring this, it should be noted that the "ptime" value for the SDP will change with different configurations here. This value is related to the Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 119 of 156...

  • Page 121: Account/Call Settings

    Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617; • Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers; • Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 120 of 156...

  • Page 122: Firmware Version 1.0.3.2

    If set to "Enable Auto Answer Intercom/Paging", it will answer the call based on the SIP info header sent from the server/proxy. The default setting is "No". Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 121 of 156...

  • Page 123: Firmware Version 1.0.3.2

    "Broadsoft Call Center" option needs to be enabled first. Allows users to configure the ringtone for the account. Users can choose Account Ring Tone from different ringtones from the dropdown menu. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 122 of 156...

  • Page 124: Firmware Version 1.0.3.2

    Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone mapped to it. The custom ring tone will be used if the phone receives SIP INVITE with Alert-Info header in the following format: Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 123 of 156...

  • Page 125: Advanced Settings Page Definations

    Defines the SSL Private key password used for SIP over TLS. ADVANCED SETTINGS/CALL FEATURES If set to "Yes", the phone will always ring speaker when headset is used Always Ring Speaker at the same time. The default setting is "No". Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 124 of 156...

  • Page 126: Advanced Settings/Video Settings

    Configures video frame rate for SIP video call. The default setting is 15 Video Frame Rate frames/second. ADVANCED SETTINGS/TONE GENERATOR Call Progress Tones: Using these settings, users can configure ring or tone frequencies based Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 125 of 156...

  • Page 127: Advanced Setting/Mpk General Settings (For Mpk App)

    Key Mode Busy Lamp Field (BLF) Monitor the extension status as configured in UserID field. • Call Transfer Transfer the current active call to the extension configured in UserID field. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 126 of 156...

  • Page 128: Maintenance Page Defination

    MAINTENANCE/NETWORK SETTINGS Allows users to configure the appropriate network settings on the phone. Address Type Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 127 of 156...

  • Page 129: Maintenance/Time Settings

    DHCP Option 2 to override Allows device to get provisioned for Time Zone from DHCP Option 2 in Time Zone setting the local server automatically. The default setting is "No". Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 128 of 156...

  • Page 130: Maintenance/Web/Ssh Access

    The password for encrypting the XML configuration file using OpenSSL. XML Config File Password This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 129 of 156...

  • Page 131: Firmware Version 1.0.3.2

    Defines the rules for automatic upgrade: Always Check at bootup, when Automatic Upgrade Rule F/W pre/suffix changes, Skip the Firmware Check. Auto Reboot to Upgrade If set to "Yes", the phone will automatically start upgrading after Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 130 of 156...

  • Page 132: Maintenance/Syslog

    Press LIST to view the list of captured traces. It will show the time when View Trace the trace was captured. Click on the name of the file to download and view the trace. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 131 of 156...

  • Page 133: Maintenance/Language

    If set to "Yes", when the phonebook file is imported to the phone, the Replace Duplicate Items duplicate entries will be removed. The default setting is "No". Press "Browse" to select phonebook file from local PC and upload to the Local File phone. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 132 of 156...

  • Page 134: Maintenance/Ldap Book

    Configures the LDAP server port. The default port number is 389. Configures the LDAP search base. This is the location in the directory Base DN where the search is requested to begin. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 133 of 156...

  • Page 135: Firmware Version 1.0.3.2

    "telephoneNumber" field set. Configures the filter used for number lookups. Examples: LDAP Number Filter (|(telephoneNumber=%)(Mobile=%) returns all records which has the "telephoneNumber" or "Mobile" field starting with the entered prefix; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 134 of 156...

  • Page 136: Maintenance/Device Manager

    Headset icon will display on the top of the call screen in dialing/talking status; • When there is an incoming call, press HEADSET button to pick the call by using headset; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 135 of 156...

  • Page 137: Firmware Version 1.0.3.2

    Click on OK and the phone will reboot. Wait for approximately 1 minute to log in again. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 136 of 156...

  • Page 138: Gxp2200 Lcd Settings

     None. Call forwarding feature is disabled. This is the default setting;  Unconditional. Forward all calls to particular number;  Time based. Set a time range. In the time range, calls are forwarded to the number specified in In Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 137 of 156...

  • Page 139: Network

    To enable 802.1x mode, this field should be set to EAP-MD5. Once enabled, the user would be required to enter the Identity and MD5 Password to be authenticated on the network. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 138 of 156...

  • Page 140: Sound

    Visible passwords. Check/uncheck to show/hide password as you type; • Select device administrators. Add or remove device administrators; • Use secure credentials. Check/uncheck to allow/disallow applications to access secure certificates and other credentials; Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 139 of 156...

  • Page 141: Applications

    Account & Sync allows users to add account from Google, Corporate, Skype and etc. Users could also configure the sync settings for the GXP2200 to use those account for Google Play and Contacts. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 140 of 156...

  • Page 142: Figure 138: Gxp2200 Account & Sync

    Tap "Add account" on the above figure and follow the setup wizard to add account. The following example shows adding a Google account. Figure 139: GXP2200 Account & Sync - Add An Account Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 141 of 156...

  • Page 143: Figure 140: Gxp2200 Account & Sync - Sign In With Google Account

    Once the account is set up, users will be able to sync up with the following: • Google Play. Download Google Play Store from GS Market and tap to open it. The linked Google account will be used to sign in Play Store automatically. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 142 of 156...

  • Page 144: Storage

    Menu->Contacts->Options->Display options. Figure 143: Contacts Display Options - Choose Contacts To Display STORAGE Storage shows the internal storage status on the GXP2200. • Total Space. Total internal storage space on GXP2200. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 143 of 156...

  • Page 145: Language & Keyboard

    Set time. If Automatic is unchecked, set the time on GXP2200 here. • Use 24-hour format. Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format, 13:00 will be displayed instead of 1:00 pm. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 144 of 156...

  • Page 146: About Phone

     Syslog Level. Select the level of logging for syslog. The default setting is None. There are 4 levels: DEBUG, INFO, WARNING AND ERROR.  Syslog Server. The URL/IP address for the syslog server. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 145 of 156...

  • Page 147: Reboot

    • Factory Reset. Open and tap on Factory Reset to restore the GXP2200 to factory default settings. REBOOT Tap on "Reboot" to reboot the device. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 146 of 156...

  • Page 148: Upgrading And Provisioning

    Figure 145: GXP2200 Upgrade Configuration via LCD • Configure via Web GUI Open a web browser on PC and enter the IP address for the GXP2200. Then login with the Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 147 of 156...

  • Page 149: Confirm Upgrage To Start

    If there is no HTTP/TFTP server, users could also upload the firmware to the GXP2200 directly via Web GUI. Please follow the steps below to upload firmware to GXP2200 locally. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 148 of 156...

  • Page 150: Figure 147: Upload Gxp2200 Firmware Via Web Gui

    When uploading is done, a message will show in the Web GUI; • Check the GXP2200 LCD and select "Yes" to the confirm message. Upgrading process will start. Figure 147: Upload GXP2200 Firmware via Web GUI Figure 148: GXP2200 Firmware Uploading Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 149 of 156...

  • Page 151: Upgrade Via Sd Card

    Check the firmware status and remove the SD card. NO LOCAL FIRMWARE SERVERS For users that would like to use remote upgrading without a local TFTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server.

  • Page 152: Configuration File Download

    CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The “Config Server Path” is the TFTP, HTTP or HTTPS server path for the configuration file.

  • Page 153: Firmware Version 1.0.3.2

    Access page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When a Grandstream Devices boots up or reboots, it will issue a request for a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab".

  • Page 154: Factory Functions And Factory Reset

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 155: Restore To Factory Default Via The Web Gui

    2. At the bottom of the page, click on the Reset button for Factory reset. A dialog box will pop up; 3. Click OK to restore the phone to factory settings. Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 154 of 156...

  • Page 156: Restore To Factory Default Via Hard Keys

    When the phone starts booting up, press and hold both 1 and 9 keys at the same time for about 5 seconds; • The GXP2200 will stay in the booting up screen with the Grandstream logo displayed; • Wait for about 1 minute till the GXP2200 boots up again;...

  • Page 157: Firmware Version 1.0.3.2 Gxp2200 User Manual

    FAQs User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical support...

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