Grandstream Networks GXP2120 User Manual
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Grandstream Networks GXP2120 User Manual

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See also: User Manual and Safety Information , Admin Manual
Grandstream Networks, Inc.
GXP2120/GXP2110/GXP2100/GXP14xx
SIP Enterprise Phones
GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL

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Summary of Contents for Grandstream Networks GXP2120

  • Page 1 Grandstream Networks, Inc. GXP2120/GXP2110/GXP2100/GXP14xx SIP Enterprise Phones GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL...
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  • Page 3: Table Of Contents

    GETTING FAMILAR WITH THE LCD ....................21 GETTING FAMILAR WITH THE KEYPAD ................... 27 MAKING PHONE CALLS........................28 HANDSET, SPEAKER AND HEADSET MODE ................28 MULTIPLE SIP ACCOUNTS AND LINES ..................28 COMPLETING CALLS........................29 FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 1 of 81...
  • Page 4 UPGRADING AND PROVISIONING ............77 UPGRADE VIA KEYPAD MENU ......................77 UPGRAGE VIA WEB GUI ........................77 NO LOCAL TFTP/HTTP SERVERS ....................77 CONFIGURATION FILE DOWNLOAD ....................78 RESTORE FACTORY DEFAULT SETTINGS ........... 79 FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 2 of 81...
  • Page 5 EXPERIENCING THE GXP2120/GXP2110/GXP2100/GXP14xx ....81 FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 3 of 81...
  • Page 6 Table of Tables GXP2120/GXP2110/GXP2100/GXP14xx User Manual Table 1: GXP2120/GXP2110/GXP2100/GXP14xx FEATURES IN A GLANCE .......... 13 Table 2: GXP2120/GXP2110/GXP2100/GXP14xx COMPARISON GUIDE ..........14 Table 3: GXP2120/GXP2110/GXP2100/GXP14xx TECHNICAL SPECIFICATIONS ......... 14 Table 4: GXP2120/GXP2110/GXP2100/GXP14xx EQUIPMENT PACKAGING ......... 17 Table 5: GXP2120/GXP2110/GXP2100/GXP14xx CONNECTORS ............17 Table 6: LCD DISPLAY DEFINITIONS ......................

  • Page 7: Gui Interface Examples

    2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 5 of 81...

  • Page 8: Gnu Gpl Information

    GNU GPL INFORMATION GXP2120/GXP2110/GXP2100/GXP14xx firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 9: Change Log

    This section documents significant changes from previous versions user manuals for GXP2120/GXP2110/GXP2100/GXP14xx. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.6.11  Added phone power special feature to GXP14xx. [ ACCOUNTS PAGE DEFINITIONS] ...

  • Page 10: Firmware Version 1.0.5.26

    Updated Web GUI interface examples with new screenshots for 1.0.5.15. [GUI INTERFACE EXAMPLES]  Merged GXP140x user manual content in this manual.  Add pin-out information. [Figure 1: GXP2120/GXP2110/GXP2100/GXP14xx Pin-out]  Updated Auto Attended Transfer information. [CALL TRANSFER]  Modified Public Mode information. [PUBLIC MODE] ...

  • Page 11: Firmware Version 1.0.4.9

    Added Editing Contacts and Click-to-Dial information. [EDITING CONTACTS AND CLICK-TO-DIAL]  Added GNU GPL information. [GNU GPL INFORMATION]  Added Change Log for this user manual.  Merging GXP1450 User Manual content with GXP2120/GXP2110/GXP2100 User Manual. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 9 of 81...
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  • Page 13: Welcome

    LEDs. The GXP2120/GXP2110/GXP2110 supports presence and Busy Lamp Field (BLF) in the Multi Purpose Keys as well. It presents a large easy-to-read backlit graphical display along with multiple XML keys to further enhance the user experience. Additionally, the GXP2120/2110 is expandable with one to two expansion modules.
  • Page 14 Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL...

  • Page 15: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2120/GXP2110/GXP2100/GXP14xx FEATURES IN A GLANCE  6 lines  7 programmable Multi Purpose Keys  GXP2120 4 XML programmable soft keys  XML Application  XML Idle Screen Customization  4 lines  18 programmable Multi Purpose Keys ...

  • Page 16: Gxp2120/Gxp2110/Gxp2100/Gxp14Xx Technical Specifications

    SIP PUBLISH method (RFC3903), SIP Presence Package (RFC3856, 3863) for use of Standards MPKs, SIP Dialog Package (RFC4235), SIP Message method (RFC3428) Note: MPKs are not applicable to GXP14xx. Network Dual switched 10/100Mbps port Interfaces Integrated PoE for GXP2120/GXP2110/GXP2100/GXP1450/GXP1405 FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 14 of 81...
  • Page 17 (SCA)/bridged-line-appearance (BLA), downloadable phone book (XML, LDAP, up to 2000 items for GXP2120/GXP2110/GXP2100, up to 500 items for GXP14xx), call waiting, Telephony call log (up to 2000 records for GXP2120/GXP2110/GXP2100, up to 500 records for Features GXP14xx), XML customization of idle screen, off-hook auto dial, auto answer,...
  • Page 18 F / 0-40 C, 10-90% (non-condensing) Temperature and Humidity Package GXP2120/GXP2110/GXP2100/GXP14xx phone, handset with cord, base stand, wall Content mount spacers, universal power supply, network cable, quick start guide FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, Compliance EN61000-3-3, EN60950-1;...

  • Page 19: Installation

    Power Jack 5V DC Power connector port To set up the GXP2120/GXP2110/GXP2100/GXP14xx, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots; 2. Connect the handset and main phone case with the phone cord;...

  • Page 20: Gxp2120/Gxp2110 Extension Module

    Power Jack Figure 1: GXP2120/GXP2110/GXP2100/GXP14xx Pin-out GXP2120/GXP2110 EXTENSION MODULE GXP2120/2110 supports two EXT boards, providing up to 112 additional programmable extensions. Each GXP EXT board has 56 multi-purpose keys, dual color LEDs (red/green) and support BLF (Busy Lamp Field) and Presence.

  • Page 21: Figure 2: Gxp2120/Gxp2110 Ext Board Connection

    Figure 2: GXP2120/GXP2110 EXT Board Connection Connect the first GXP EXT board to the GXP2120/2110 using the connection cable found in the GXP EXT board package. The first GXP EXT board draws power directly from the phone. Connect the second GXP EXT board using the connection plate and the connection cable.

  • Page 22: Safety Compliances

    SAFETY COMPLIANCES The GXP2120/GXP2110/GXP2100/GXP14xx phone complies with FCC/CE and various safety standards. The GXP2120/GXP2110/GXP2100/GXP14xx power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2120/GXP2110/GXP2100/GXP14xx package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.

  • Page 23: Using The Gxp2120/Gxp2110/Gxp2100/Gxp14Xx

    USING THE GXP2120/GXP2110/GXP2100/GXP14xx GETTING FAMILAR WITH THE LCD GXP2120/GXP2110/GXP2100/GXP14xx has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP2120/GXP2110/GXP2100/GXP14xx idle screen.
  • Page 24 Redials the last dialed number when there is existed dialed call log. Note: If XML application is used for GXP2120/GXP2110/GXP2100, the softkey for XML application will show up in the default idle screen as configured. The softkeys are context sensitive and will change depending on the call status of the phone.
  • Page 25 Press this button to sign out of the call queue. Press MENU button on keypad to select OK. This will be displayed once the agent is signed in to the call queue. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 23 of 81...

  • Page 26: Table 7: Gxp2120/Gxp2110/Gxp2100/1450 Lcd Icons

    Voice Mail and Instant Message. OFF - No new instant message or voicemail ON - New instant message and voicemail Network Status. OFF - Network connection is up ON - Network connection is down FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 24 of 81...
  • Page 27 The current call is an incoming call Outgoing Call. The current call is an outgoing call Call Failed Fail to establish call SRTP Status. OFF - SRTP is not used ON - SRTP is used FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 25 of 81...

  • Page 28: Table 8: Gxp140X Lcd Icons

    OFF - Call Forward feature disabled ON - Call Forward feature enabled MUTE Status. OFF - The active call is not muted ON - The active call is muted SRTP Status. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 26 of 81...

  • Page 29: Getting Familar With The Keypad

    OFF - SRTP is not used ON - SRTP is used GETTING FAMILAR WITH THE KEYPAD The following table describes the buttons used on the GXP2120/GXP2110/GXP2100/GXP14xx keypad. Table 9: KEYPAD DEFINITIONS GXP2120/GXP2110/GXP2100 GXP1450 GXP140x Definition Open or switch line; LINE KEYS...

  • Page 30: Making Phone Calls

    MULTIPLE SIP ACCOUNTS AND LINES GXP2120 can support up to 6 independent SIP accounts; GXP2110/GXP2100 can support up to 4 independent SIP accounts; GXP14xx can support up to 2 independent accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account.

  • Page 31: Completing Calls

    For example: If 2 independent accounts are registered on GXP2120/GXP2110/GXP2100/GXP14xx, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2.
  • Page 32 Web GUI) before dialing out. Press SEND or # key to override the No Key Entry Timeout;  If digits have been entered after handset is off hook, the SEND key will works as SEND instead of FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 30 of 81...

  • Page 33: Making Calls Using Ip Addresses

    192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4 seconds and the phone will initiate the call. Quick IP Call Mode: The GXP2120/GXP2110/GXP2100/GXP14xx also supports Quick IP Call mode. This enables the phone to FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 31 of 81...

  • Page 34: Answering Phone Calls

    LINE key. The current active call will be put on hold automatically. DO NOT DISTURB Do Not Disturb can be enabled/disabled from phone's LCD. For GXP2120/GXP2110, press the DND button on the phone when the phone is in idle. For GXP14xx, press the MUTE button for DND function FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL...

  • Page 35: During A Phone Call

    During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show "Talking" or "MUTE" to indicate the mute status, with Mute icon displayed on the screen. CALL TRANSFER GXP2120/GXP2110/GXP2100/GXP14xx supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. ...

  • Page 36: 5-Way Conferencing/3-Way Conferencing

    To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 5-WAY CONFERENCING/3-WAY CONFERENCING GXP2120/GXP2110/GXP2100 can host up to 5-way conference call with other parties (PCMU/PCMA); GXP14xx can host 3-way conference call with other 2 parties (PCMU/PCMA).
  • Page 37  Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or  Users could press the EndCall softkey or simply hang up the call to terminate the conference call. GXP2120/GXP2110/GXP2100/GXP14xx supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. ...

  • Page 38: Voice Messages (Message Waiting Indicator)

    Voicemail button (Voice Mail User ID has to be properly configured as the voice mail number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 36 of 81...

  • Page 39: Shared Call Appearance (Sca)

    "shared line" buttons associated with the account. INSERTING PAUSE INTO SPEED DIALS AND PHONEBOOK ENTRIES GXP2120/GXP2110/GXP2100/GXP14xx supports to insert pause into speed dials and phonebook entries. There are two types of pause: soft pause and hard pause.

  • Page 40: Call Features

    For example, number “2003;1” is configured in speed dial or phonebook entry. When the item is dialed, “2003” will be sent as the caller number first. After the call is established, user needs to press DTMF softkey manually to send “1” as DTMF. CALL FEATURES FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 38 of 81...

  • Page 41: Table 10: Call Features

    The GXP2120/GXP2110/GXP2100/GXP14xx supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 10: CALL FEATURES Block Caller ID (for all subsequent calls)  Off hook the phone;  Dial *30. Send Caller ID (for all subsequent calls) ...

  • Page 42: Customized Lcd Screen & Xml

     Hang up the call. CUSTOMIZED LCD SCREEN & XML The GXP2120/GXP2110/GXP2100/GXP14xx IP phone supports the following XML applications. Please refer to the corresponding link for documentation and templates.  XML custom idle screen (customize idle screen logo, softkey layout, and etc.) http://www.grandstream.com/products/gxp_series/general/documents/GXP2120/GXP2110/GXP2100_...

  • Page 43: Configuration Guide

    CONFIGURATION GUIDE The GXP2120/GXP2110/GXP2100/GXP14xx can be configured via two ways:  LCD Configuration Menu using the phone's keypad;  Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: ...
  • Page 44 Automatic for local language based on IP location if available.  Date and Time Settings Configures date, time and NTP server on the phone.  Star Key Lock Turns on/off keypad lock feature and configures keypad lock password. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 42 of 81...
  • Page 45  UCM Server List UCM Connection Displays connected UCM server List.  Input Server IP Manually Specifies Protocol, IP and Port of the target UCM server Reboot Reboot the phone. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 43 of 81...
  • Page 46 Exit Exit from this menu. The following picture shows the keypad MENU configuration flow. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 44 of 81...

  • Page 47: Figure 5: Keypad Menu Flow

    Reset Vlan Config DNS Server 1 Back DNS Server 2 Exit 802.1X Back Forward All Forward Busy Forward No Answer Account X No Answer Timeout Figure 5: Keypad MENU Flow FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 45 of 81...

  • Page 48: Configuration Via Web Browser

    *LCD Brightness CONFIGURATION VIA WEB BROWSER The GXP2120/GXP2110/GXP2100/GXP14xx embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome.

  • Page 49: Definitions

    The NTP server phone uses to sync up time. PPPoE Link Up PPPoE connection status. 802.1q/802.1p(LLDP) The 802.1q/802.p status. 802.1q/VLAN Tag The assigned VLAN tag on phone. 802.1q Priority The assigned 802.1q priority on phone. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 47 of 81...

  • Page 50: Accounts Page Definitions

    The account password required for the phone to authenticate with the ITSP Authenticate Password (SIP) server before the account can be registered. After it is saved, this will appear as hidden for security purpose. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 48 of 81...
  • Page 51 If the phone has an assigned PSTN telephone number, this field should be set TEL URI to "User=Phone". Then a "User=Phone" parameter will be attached to the Request-Line and "TO" header in the SIP request to indicate the E.164 FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 49 of 81...
  • Page 52 When set to "Yes", a SUBSCRIBE for Registration will be sent out periodically. Registration The default setting is "No". Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 50 of 81...
  • Page 53 DND, Call Forward features and Call Center Agent status can be Synchronization synchronized between Broadsoft server and phone. The default setting is "Disabled". Line Seize Timeout For Shared Call Appearance, phone must send a SUBSCRIBE-request for the FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 51 of 81...
  • Page 54 If Force Timer is set to "Yes", the phone will use the session timer even if the Force Timer remote party does not support this feature. If Force Timer is set to "No", the FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 52 of 81...
  • Page 55 200OK SDP as the codec. The default setting is "No". Enables the SRTP mode based on your selection. The default setting is SRTP Mode "Disabled". Crypto Life Time Choose whether to include the lifetime parameter in SRTP crypto offer. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 53 of 81...
  • Page 56 - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 54 of 81...
  • Page 57 Enable Call Features be supported locally. If set to "No", Call Features and DND options under LCD menu are supported. And ForwardAll soft key will not be displayed in LCD for FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 55 of 81...
  • Page 58 SIP info Call-Info header sent from the server/proxy. The default setting is "No". Refer-To Use Target If set to "Yes", the "Refer-To" header uses the transferred target's Contact FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 56 of 81...

  • Page 59: Settings Page Definitions

    Public Mode account 1 as well. Then reboot the phone. When the phone boots up, users will need enter SIP User ID and Password on the LCD to login and FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 57 of 81...
  • Page 60 Disables the Transfer function. The default setting is "No". If this feature is enabled, MUTE key will take effect in idle state and future Enable Idle Mute incoming call will be answered with mute. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 58 of 81...
  • Page 61  When there is an incoming call, press HEADSET button to pick up the call using headset.  When there is an active call using headset, press HEADSET FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 59 of 81...
  • Page 62 When it's set to "Yes", the LCD backlight will not be turned on when there is a new missed call. The default setting is "No". Disable Missed Call Backlight Note: FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 60 of 81...
  • Page 63 Settings -> Web Service Configures to enable or disable weather update on the phone. The Enable Weather Update default setting is "Yes". If set to "No", the weather information screen will FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 61 of 81...
  • Page 64 XML Application Soft key Specifies the soft key name displayed on the idle screen for the users to Label enter XML application. Please make sure the label name does not FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 62 of 81...
  • Page 65 "Enable MPK Sending DTMF" has to be set to "Yes" first.  Voice Mail Select Account and enter the Voice Mail access number in the Value field.  Call Return FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 63 of 81...
  • Page 66 Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 64 of 81...

  • Page 67: Network Page Definitions

    Specifies the name of the client. This field is optional but may be required by (Option 12) some Internet Service Providers. DHCP Vendor Class ID Used by clients and servers to exchange vendor class ID. (Option 60) FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 65 of 81...
  • Page 68 Specifies the HTTPS proxy URL for the phone to send packets to. The proxy HTTPS Proxy server will act as an intermediary to route the packets to the destination. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 66 of 81...

  • Page 69: Maintenance Page Definitions

    Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Always Authenticate Before Challenge Firmware Server Path Defines the server path for the firmware server. It could be different from the FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 67 of 81...
  • Page 70 Syslog messages are sent based on the following events: Syslog Level  product model/version on boot up (INFO level);  NAT related info (INFO level);  sent or received SIP message (DEBUG level); FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 68 of 81...
  • Page 71 Unrestricted. All the options can be accessed in keypad Menu.  Menu Basic settings only. The CONFIG option will not be available in LCD Menu.  Constraint Mode. CONFIG, FACTORY FUNCTIONS and NETWORK FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 69 of 81...

  • Page 72: Phonebook Page Definitions

    5 to 720 minutes. Remove Manually-edited If set to "Yes", when XML phonebook is downloaded, the entries added Entries on Download manually will be automatically removed. The default setting is "Yes". FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 70 of 81...
  • Page 73 (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. Selects the protocol version for the phone to send the bind requests. The LDAP Version default setting is "Version 3". FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 71 of 81...

  • Page 74: Nat Settings

    If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario:  STUN Server FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 72 of 81...

  • Page 75: Weather Update

    WEATHER UPDATE To customize GXP2120/GXP2110/GXP2100/GXP14xx to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options: FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL...

  • Page 76: Public Mode

    After using the phone, go to LCD MENU->LogOut to log off the public mode. EDITING CONTACTS AND CLICK-TO-DIAL From GXP2120/GXP2110/GXP2100/GXP14xx Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook).
  • Page 77 The admin login password or user login password of phone's Web GUI. Click to call this contact Add contacts Click to dial from Edit contact. from the phone. available lines. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 75 of 81...

  • Page 78: Saving The Configuration Changes

    Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 76 of 81...

  • Page 79: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The GXP2120/GXP2110/GXP2100/GXP14xx can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 80: Configuration File Download

    Access page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When GXP2120/GXP2110/GXP2100/GXP14xx boots up, it will send TFTP or HTTP/HTTPS requests to download configuration files, “cfg000b82xxxxxx” and“cfg000b82xxxxxx.xml”, where “000b82xxxxxx” is the MAC address of the phone. If the download of “cfgxxxxxxxxxxxx.xml” is not successful, phone will issue request for a generic configuration file “cfg.xml”.

  • Page 81: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed;  Press the "OK" softkey to confirm and the phone will reboot. To cancel the Reset, press Cancel softkey instead. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 79 of 81...
  • Page 82 This page intentionally left blank...
  • Page 83 Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. FIRMWARE VERSION 1.0.6.11 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 81 of 81...

This manual is also suitable for:

Gxp2110Gxp14 seriesGxp2100

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