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Summary of Contents for Grandstream Networks GXV3610 FHD
- Page 1 Grandstream Networks, Inc. GXV3610_HD/GXV3610_FHD Day/Night Fixed Dome HD IP Camera GXV3610_HD/FHD User Manual www.grandstream.com Firmware Version 1.0.2.8 http://esupport.grandstream.com...
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Page 2: Table Of Contents
SERVER ......................35 ONFIGURATION OWNLOAD RESTORE FACTORY DEFAULT SETTING ....................36 ........................36 ESET FROM NTERFACE IP SURVEILLANCE FAQ ........................... 37 ABLE OF IGURES Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 2 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... - Page 3 ROVISIONING 18: F ....................36 IGURE ACTORY ESET FROM NTERFACE ABLE OF ABLES GXV3610_HD/FHD U ANUAL 1: GXV3610_HD/FHD T ..................10 ABLE ECHNICAL PECIFICATIONS Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 3 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013...
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Page 4: Welcome
This manual will help you to learn how to operate and manage your GXV3610_HD/FHD Day/Night Fixed Dome HD IP camera and make the best use of it. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 4 of 41 Firmware Version 1.0.2.8... -
Page 5: Safety Compliances
Serious injury or death may be caused if any of the warnings below are neglected. Injury or damage to the equipment may occur if any of the following caution messages are Cautions: neglected. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 5 of 41 Firmware Version 1.0.2.8... -
Page 6: Warranty
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 6 of 41 Firmware Version 1.0.2.8... -
Page 7: Connect Your Gxv3610_Hd/Fhd
GXV3610_HD/FHD IP Camera 12V DC Universal Power Adaptor Ethernet Cable Hex Key and 3 Screws and Wall Anchors Quick Installation Guide Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 7 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 8: Connecting The Gxv3610_Hd/Fhd
Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3610_HD/FHD Connect the other end of the RJ-45 cable to your PoE switch. Please refer to following connection diagram to hook up the camera. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 8 of 41 Firmware Version 1.0.2.8... -
Page 9: Product Overview
1/3”CMOS (1.2M for HD/3.1M for FHD) and Lens 4. Lens 5. IR Light Array Infrared Light Array 6. Light Sensor for IR-Cut Light Sensor for mechanical IR-Cut switching Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 9 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 10: Gxv3610_Hd/Fhd Specifications
IP66 compliant weather-proof metal case Compliance FCC Part 15,Subpart B Class B; EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; C-tick AS/NZS CISPR 22 Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 10 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 11: Installation Guide
Apple Safari is NOT yet supported and status pending. Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Plug-in Software. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 11 of 41 Firmware Version 1.0.2.8... - Page 12 8. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe...
- Page 13 NOTE: Please temporarily disable Antivirus or Internet Security Software and close all browsers when download and install the Grandstream Plug-in Software. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 13 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013...
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Page 14: Gxv3610_Hd/Fhd Home Web Page
Also adjust the video delay or smoothness. 17. Motion Detection Alarm Indicator: If motion detection alarm triggered, the indicator will flash in configured). Click the indicator icon to turn off the alarm indication. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 14 of 41 Firmware Version 1.0.2.8... -
Page 15: Gxv3610_Hd/Fhd Configuration & Language Page
When click the “Language” tab, supported languages will be displayed in Figure 2. Click to select the related webpage display language. Figure 2: Web Language Switch Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 15 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 16: Basic Settings Explanation
(*) If select this option, a valid DNS server must be preconfigured under Basic Settings Networking button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 16 of 41 Firmware Version 1.0.2.8... -
Page 17: Video & Audio Setting Page
Slide to adjust the speaker volume connected. Power Frequency: Select correct local power frequency to avoid video flicking effect under fluorescence light condition. Default is Outdoor. Video Settings Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 17 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 18: Figure 4-2: Video & Audio Settings Page
Use below link to calculate bandwidth and storage before installation http://www.grandstream.com/support/tools/bandwidth-storage-calc Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 18 of 41 Firmware Version 1.0.2.8... -
Page 19: Cmos Settings Page
Color Mode: Camera Color Mode. There are three options: Color, Black/White, Auto (Default). NOTE: Auto option recommended for Shutter Speed, IR CUT Setting and Color Mode. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 19 of 41 Firmware Version 1.0.2.8... -
Page 20: Networking Setting Page
TCP port “A” and “2000+A” should be configured for port forwarding in the router. For example, the HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 20 of 41 Firmware Version 1.0.2.8... -
Page 21: Ddns Settings Page
STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 21 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 22: Sip Setting Page
Authenticate ID used by SIP proxy Authenticate Password: Authenticate password used by SIP proxy STUN Server: STUN server used to resolve NAT if have Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 22 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 23: Figure 8-2: Sip Setting Page
Callee or call receiver’s number when alarm call trigged. Phone List (Phone Number): White List (Phone Number): Phone numbers allowed calling into the camera. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 23 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 24: Status Page
NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 24 of 41 Firmware Version 1.0.2.8... -
Page 25: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 25 of 41 Firmware Version 1.0.2.8... -
Page 26: Maintenance Page
Time interval for automatic upgrade, default 10080 Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE: Only XML based automatic provisioning is supported by GXV3610_HD/FHD. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 26 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 27: Smtp Setting Page (Email Alarm)
Check if the SMTP email server requires SSL Email Subject: Customizable email subject for user convenience Email Content: Customizable email body for user convenience Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 27 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... - Page 28 Click “Save” to save the email configuration information. Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 28 of 41 Firmware Version 1.0.2.8...
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Page 29: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” orange bar will display if the operation is successful. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 29 of 41 Firmware Version 1.0.2.8... -
Page 30: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)
Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3610_HD/FHD) are ONVIF certified. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 30 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 31: Motion Detection Configuration Page (Set Alarm)
0 to 15. Sensitivity: Select configured alarm region number, input number for sensitivity to trigger alarm, 100 is the maximum sensible value. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 31 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 32: Figure 15-2: Motion Detection Schedule Configuration Page
Figure 15-2: Motion Detection Schedule Configuration Page As shown in Figure 15-2, user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 32 of 41 Firmware Version 1.0.2.8... -
Page 33: Syslog Settings Page (Troubleshooting)
Syslog Server: Syslog server IP or Domain Name Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 33 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 34: Software Upgrade
Currently the HTTP firmware server is firmware.grandstream.com. For large companies or user without Internet connection, we recommend maintaining their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 34 of 41 Firmware Version 1.0.2.8... -
Page 35: Instructions For Local Firmware Upgrade Using Tftp Server
When Grandstream Device boots up or reboots, it will issue request for configuration file named “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” address device, i.e., “cfg000b820102ab.xml”. The configuration file name should be in lower cases. Currently GXV3610_HD/FHD only support XML configuration. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 35 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 36: Restore Factory Default Setting
VoIP service provider. FACTORY RESET Reset from Web Interface This page allows user to configure dynamic network related parameters: Figure 18: Factory Reset from Web Interface Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 36 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013... -
Page 37: Ip Surveillance Faq
A: Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3610_HD/FHD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab‘ from Grandstream Networks, Inc. Please install this add-on when prompted by IE. - Page 38 Make sure to set the bit rate to 64kbps to ensure the best video quality. 13. What Smartphone application should I use to view the video? There are free application and paid version application for this, like: IP Cam Viewer http://hit-mob.com/ Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 38 of 41 Firmware Version 1.0.2.8...
- Page 39 If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 39 of 41 Firmware Version 1.0.2.8...
- Page 40 Mobile intel® 915GM/GMS, 910GML Express Chipset Family Works normally Intel® G45/G43 Express Chipset Works normally ATI Technologies, RAGE XL PCI This display adapter cannot display videos. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 40 of 41 Firmware Version 1.0.2.8 Last Updated: 06/2013...
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Page 41: Fcc Compliance Statement
—Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 41 of 41 Firmware Version 1.0.2.8...
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