Remote Devices; Connecting To Ip Cameras Over The Internet; Connecting To A Local Network - Q-See QC SERIES Setup Manual

REMOTE DEVICES

In addition to displaying video from cameras connected directly to the NVR through the Power
Over Ethernet (POE) ports, your NVR is also capable of accessing IP cameras located on
the same local network as well as those connected to the Internet. This remote connectivity
feature extends to being able to accessing a camera attatched to a another QC-Series NVR
or NVR.
These remote devices may be accessed through the NVR using the Remote Device menu
in addition to using the Internet and PSS viewers. Connecting to cameras on the same local
network is covered in Section 4.5 of the User Manual.

4.1 CONNECTING TO IP CAMERAS OVER THE INTERNET

In the case of cameras which are connecting to the Internet through a router at a different
location than the NVR, you must first forward ports 85 and 37777 much in the same way that
you forwarded ports to allow your NVR to be accessed remotely. Most routers have either
UPnP or DHCP functionality. The former will automatically forward those ports to the Internet
while the latter will assign a local network IP address to the camera. In cases where the router
is unable to automatically forward the ports, or where the camera has the wrong IP address,
instructions to resolve these issues are at the end of this chapter. If you are connecting to an
IP Camera other than a QC-Series device, certain settings may be different. Please consult
your camera's manual.
While your NVR should readily identify IP cameras located on the same network, the steps in
this section may be followed to aid in connecting to a local network even if you are not going
to be connecting to them outside of that network.

CONNECTING TO A LOCAL NETWORK

To be accessible over the Internet, the IP camera must be connected to a network router that
is connected to the Internet. Connect an RJ-45 Ethernet cable from the camera to the router
or to a network port in the wall. You cannot connect the camera to the Internet through a
modem because there is no method available to cause the modem to dial out to the ISP. Your
camera will need to be directly connected to its own power supply - whether it is a power
adapter or a Power Over Ethernet (POE) block. In the case of the latter, the POE block will
then connect to the router or network.
Once you have connected the IP camera to a
network, you will need to run the ConfigTool
software on a computer connected to the
same router.
This Windows software is located in the
Software folder on the CD that came with
your system. Macintosh computer users will
need to use the Search Device function
within the Device Manage window in PSS
to locate the camera.
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When ConfigTool launches, it will produce
a list of all QC-Series IP cameras that are
connected to the same network. This
will confirm that your camera has been
successfully added to your network.
To ensure that the camera and the
connection are operating properly, right click
on the camera's name in the list.
A pop up window saying, "Open Device
Web" will open. Click on it to open a browser
window.
When the browser window has opened, you
will be presented with a login screen for the
Q-See Web Service. Since you're on the
same network as the camera, you will want to
select LAN from the options at the bottom of
the screen.
The default username and password are admin and admin. It is recommended for security
reasons that you change the password before you add the device to your NVR. See Section
4.2 for instructions on modifying the password on your camera.
Internet Explorer users may be asked to download an ActiveX plug-in from Q-See
International, Ltd. Firefox and Chrome users may be asked to allow QuickTime to run. In these
cases, you should allow the required plugins to operate. In some cases, you will be returned
to the log in screen after the plugin has loaded. This is normal.
Although ConfigTool is Windows only, the Web Service browser program will operate on
Macintosh computers as well.
After you log in, you should see live video
from your camera. This confirms that your
connection and camera are operating
optimally. You may also use the Web Service
program to access your camera separately
from your NVR and its use and features are
covered in Section 4.2.
If you are unable to see video from your camera, you should check all connections and ensure
that your computer software is operating properly. You may also wish to try to connect using a
different browser or computer if the problem persists. Troubleshooting steps are presented at
the end of this chapter.
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