Before Calling For Service - Zenith SENTRY 2 SY2500 Operating Manual & Warranty

MAINTENANCE AND TROUBLESHOOTING
mJ i
EEFORE CALLING FOR SERVICE
Check these items and see if you can correct the trouble by changing the adjustment of a menu option or tightening the connection of a
cable. By performing a simple inspection before calling for service, you may save time and money.
Sound OK. Poor picture. Re-orient antenna. Try another channel -- possible station troubIe.
Adjust Video Menu options. Trouble \vit;a cable-TV system? Is
antenna/cable connection loose?
No picture or sound. Is TV on? Is there power in wall outlet? ls TV plugged in? Is antenna
hooked up? Is cable hooked up? Trouble with cable-TV system?
Check auxiliary audio/video equipment. Check channel selection.
Picture blurred or distorted. Ghost in picture. Check antenna or cable hook up for broken wires. Try another channel
-- possible station trouble. Check for [ocal interference.
No color, or poor color. Is it a color program? Check antenna or cable hook up for broken wires.
Adjust Video Menu options.
No sound. Volume setting may be too low. Check MUTE key operation on remote
control.
Cannot select certain channels. Channels may be skipped in Ch. Add/Dd option of Setup Menu.
No closed captions Are captions available'? Is Caption 1, 2, 3 or 4 selected using the
Capciorv'rext option on the Setup Menu?
Black or blue box covers half of screen. Is text information available? Is Text 1, 2, 3 or 4 selected in the
CaptionlText option of the Setup Menu.
Remote control does not work. Are batteries okay,? Is TV turned On? Is TV plugged in?
NOTES:
_3 If your TV fails to respond to the PICTURE PREF. selection, or to any other menu selection, you must reset the 'IV. Simply dis-
connect the AC power cord from the power outlet. Wait a few minutes, then plug the TV back into the power outlet. You will
have to reset the clock to the current time.
Always request that your technician use only
genuine Zenith exact replacement parts for con-
tinued Quality and Safety performance.
KEEP YOUR ZENITH ALL ZENITH.
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