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MAINTENANCE
AND TROUBLESHOOTING
BEFORE
CALLING
FOR SERVICE
Check these items and see if you can correct the trouble by
changing the adjustment
of a control or the setting of a
switch.
By making these simple checks before calling for service,
you may save time and money.
Problem
i
_icture OK. Poor sound.
Sound OK. Poor picture.
No picture or sound.
Try This
i
i
Re-orient antenna. Check for local interference. "Fry
another channel - possible station trouble. Check AUTO
FINE TUNE and TUNING B,_ND Menu options.
Re-orient antenna. Adjust "vIr)EO Menu optious with
PICTURE PREF. in CUSTOM
mode. Try another channel
- possible station trouble.
Is TV on? Is there power in w_dl outlet? Is TV plugged in?
Is antenna hooked up? Is cable hooked up? Check with
your cable company. Check auxiliary audio/video
equipment. Check channel selection. Check TUNING
BAND and AUTO
FINE TUNE Menu options.
Picture blurred, ghost in picture, or distorted.
Check antenna or cable hook up for broken wires. Possible
station trouble - try another channel. Check for local
interference.
No color, or poor color.
Check antenna or cable hook up. Adjust VIDEO Menu
options with PICTURE
PREP. in the CUSTOM mode. Is it
a color program?
No sound.
Check VOLUME
(VOL) setting. Check MUTE button
operation on remote control, if provided.
Cannot select certain channels.
Channels may be skipped ha CH. ADD/DEL
Menu option.
Check TUNING BAND and AUTO FINE TUNE Menu
options.
Remote control does not work.
Are batteries okay? Is TV turned ON? Is TV plugged in?
No closed captions.
Are captions available? Is CAPTION
1 or CAPTION 2
selected using the CAPTIONS
option on the SETUP Menu.
Black box covers most of screen.
Is TEXT 1 or TEXT 2 selected itsing the CAPTIONS
•
option on the SETUP Menu? Text information maynot be
available.
Always request that your technician use only genuine
Zenith exact replacement
parts for continued Quality and
Safety performance.
Keep your Zenith ALL Zenith.
NOTE: If your TV fails to respond to the PICTURE
PREF. selection, or to any other menu selection, you must
reset the TV. Simply discon_ect
it from AC power by un-
plugging the AC power cord from the power outlet. Wait a
few minutes,, then plug the TV back into the power outlet.
You will have to reset the clock to the current time.
2s_o-o
9 -- 2
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