Zenith IQB27B44 Operating Manual & Warranty page 51

Some quickand easy tipsto.h'xing problems yourself
SYMPTOMS SOLUTIONS
Snowy picture and poor sound, • Check your antenna connection or Location.
MuLtiple images or 'ghost shadows: • Check your antenna direction and/or Location.
• Make sure the wire from your antenna to your Entertainment Machineis
property connected.
Interference: Sharp lines across The following may cause image problems or distortion:
the screen and poor sound. Electrical appliances, powe_ul lights, ears, trucks; computers or
portable phones; medical equipment
• If possibleincreasethe distancebetween your EntertainmentMachine and
the offendingappLiance. Or shut one of them off.
Normal picture but no sound. • Check volume LeveLs.
• Make sure the TV is not muted.
• Try another channeL. The problem may be the broadcast, not your
Entertainment Machine.
• Are the Audio A/V cabLes properLy instaLLed?
No picture and poor sound. • Are you in TV or cable tuning mode, and shouLd be in the other?
• Make sure output channels on aLL A/V equipment are on the same channel. (3 or 4).
• Check that aLLconnections are tight.
No picture and no sound. • Is the AC power plugged in?
• Check that your AC power outlet works. (Test it by plugging in something
else or try another pl.ug.)
• Make sure your brightness and audio controls are set property.
• Try another channeL. The problem may be with the broadcast.
No color, but the sound is O.K. • Check the color control in the Video menu.
• Try another channel.. The problem may be with the broadcast.
Picture has a big black box • Is Text model, selected but no text is available on the broadcast?
on it, but the sound is O.K. • The CC (dosed caption) option may be in Text mode. SeLect OFF in the
Captions menu (see page 22).
Picture has two horizontal • Your program is in tetterbox. This means that the shape of your TV is a
black bars, one on top and square, but the program is a rectangle. Think of the bars as empty space the
one on bottom, program doesn't flU; not picture that's blocked out. Because this format is a
direct representation of film as you see it in movies, you are actuaLLyseeing
MOR_ of the program when you see those bars.
Remote control doesn't work. • Make sure the batteries are fresh and instaLLed proper|y. Does indicator Light
work, is it nice and bright?
• Is remote in TV mode? Press TV for TV mode,
Menu options can't be • Try unplugging your Entertainment Machine for a few minutes,
changed or selected, then plug it back in. (Don't forget to reset the clock.)
No picture or sound when a • Check to see if the source equipment has been turned on.
nun-cabLe source is selected. • Hake sure that the connections are secure on the back of your TV and on the source.
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