Whirlpool GVW9959KT0 Use & Care Manual page 17

Automatic washer with calypso wash motion
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Is your water colder than 70°F (21°C)?
Wash water colder than 7O°F (21 °C) may not completely
dissolve the detergent.
Are you using a gentle wash cycle?
Consider using liquid detergent for slow speed cycles like
Bulky Items, Hand Wash, Wool.
Stains on load
Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
For best performance,
use High Efficiency detergents like
TIDE* HE, at the manufacturer's
recommended
amounts.
Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
on clothes.
Is there above average iron (rust) in water?
You may need to instaU an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and bights.
Did you unload the washer promptly?.
To avoid dye transfer, unload the washer as soon as it stops.
Did you use a fabric
softener dispensing ball?
Use the fabric dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
Did you use powder detergent
in a low speed cycle?
Consider using liquid detergent.
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent and chlorine bleach should be added to the
dispensers before starting the washer. Fabric softener should
be added before the rinse status light is lit.
Did you use QUICK WASH on a large load?
QUICK WASH is designed to wash only a few items for best
results.
Load is wdnkled
Did you unload the washer promptly?
Unload the washer as soon as it stops,
Did you use the right cycle for the load being washed?
Use the Delicate Casua_ cycle or another cycle with a low
spin speed to reduce wrinkling.
Did you overload the washer?.
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. (See "installation
Instructions.")
Load is tangled or twisted
Did you overload the washer?
See "Starting Your Washer" for maximum load size. Loads
should move freely during washing.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature
too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 11 I°F (44°C) to clean or greasy soils.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
"water.Water temperature should be at least 70°F (21°C) for
soap to dissolve and work properly.
Garment damage
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend nps and broken
threads in seams before washing.
Did you overload the washer?
See "Starting Your Washer" for maximum load size.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Use your liquid
chlorine bleach dispenser. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer.
Did you follow the manufacturer's
care label instructions?
Cycle too long
Are you using a High Efficiency Detergent?
If using a regular sudsing detergent, the washer may be using
extra rinses to remove the suds, which will cause the cycle to
run longer. Use a High Efficiency detergent like TIDE® HE,
which produces less suds, or reduce the amount of regular
detergent.
Wash temperature is not what I picked
Are the hot and cold water inlet hoses reversed?
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes. This is normal.
17

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