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Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply,
please visit Samsung.com or contact the Samsung call center.
No sound or sound Is too low at
maximum volume.
Picture rolls vertically.
There ts a Problem with the p_cture
There is a oroblem with the sound
The TV ooerates erratically.
The TV won't turn on.
First, check the volume of units connected to your TV (digital broadcasting receiver, DVD,
cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Check all wire connections.
Run the Picture test in the Self diagnostic menu.
Run the Sound test in the Self diagnostic menu.
Unplug the TV for 30 seconds, then try operating it again.
Make sure the wall outlet is working.
Remote control malfunctions
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
'Check signal cable' message.
Ensure that the signal cable is firmly connected to the PC source.
'Not Supported Mode' message.
Check the maximum resolution and connected device's Video frequency.
Compare these values with the data in the Display Modes.
Digital broadcasting screen
Please check the digital signal strength and input antenna.
eroolem
The image Is too light or _oodarK.
Adiust the Brightness and Contrast. / Adjust the Fine tuning.
Black bars on the screen.
Make sure the broadcast you're receiving is High Definition (HD).
HD channels sometimes broadcast Standard Definition (SD) programming, which can
cause black bars.
Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.
Picture has a Red/Green or Pink
Make sure the Component cables are connected to the correct jacks.
trot.
Closed Captioning not working.
If you are using a Cable/Satellite box, you must set Closed Captioning on the box, not
your TV.
Snowy picture.
Your cable box may need a firmware upgrade. Please contact your Cable company.
Ghosting on p_cture
This is sometimes caused by compatibility issues with your cable box.
Try connecting Component cables instead.
Honzontal bars appear to flicker
Adiust the Coarse tuning and then adiust the Fine tuning.
j [ter or shimmer on the image.
Vertical bars appear to flicker, j_tter
Adiust the Coarse tuning and then adiust the Fine tuning.
or shimmer on the image,
Screen is black and power indicator
On your computer check: Power, Signal Cable,
I_ghtblinks steadily.
The TV is using its power management system.
Move the computer's mouse or press any key on the keyboard.
Image tsno_staole and may
If the setting is not correct, use your computer utility program to change the display
appear to vibrate when you have
settings.
a computer connected to the PC
Your TV supports multiscan display functions within the following frequency domain:
input.
- Horizontal frequency (KHz): 30~60
- Vertical frequency (Hz): 60~75
- PC Maximum refresh rate (at 60 Hz): 1360 x 768
Adiust the horizontal and vertical position.
screen.
The screen position must be adiusted on the output source (i.e. STB) with a digital signal.
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