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I
TROUBLESHOOTING
Can't select certain channel
•
Channel may be blocked or not approved
in the Profiles menu.
•
If using a VCR, check to make sure the TV/VCR button
on the VCR is in the correct "mode."
Noisy stereo reception
•
May be a weak station.
Change to mono mode instead of stereo in the Audio
menu under Special Audio.
No picture,
no sound
but TV is on
•
Maybe a vacant channel or input is tuned.
•
If watching
VCR (connected
only through
antenna
input),
make sure TV is tuned to channel 3 or 4 - same as CH3/4
switch on VCR. Also check to make sure the TV/VCR button
on the VCR is in the correct "mode."
•
Simultaneously
press the POWER and CHANNEL DOWN buttons
on the front
panel to reset the TV.
Sound okay, picture poor
•
Check antenna connections
and pointing
and also check for interfering
sources.
•
Try adjusting
the picture quality, especially sharpness, to improve
weak signals.
•
Viewing
a VCR while in AIR mode may result in poor picture performance.
To exit AIR mode, select System Options
from the main menu, then select Signal Type and select Cable.
Black box appears on the screen
•
Captioning
may be turned on and in text mode. Check the Caption
Display in the Options
menu.
Wrong
picture
The TV and most VCRs let you toggle
between
pictures: one can be the picture from DIRECTV signal or a terrestrial
antenna
(or cable) and one can be from the VCR. If you don't see the picture you think you should
be seeing, try using
these buttons to toggle
between
the pictures:
•
Press the TV/VCR button
on the VCR remote or on the VCR's front
panel.
•
Press the ANTENNA button
on the remote control.
Taking either of these actions lets you switch the source of the video signal from DIRECTV to the off-air
antenna
or
cable, and vice versa.
Problems with
the remote control
•
Maybe something is between the remote control and the remote sensor on the front of the "IV.
•
Maybe the remote control
is not in the correct mode. Press the DIRECTV button so the remote will be in DIRECTV
mode or press the TV button so the remote will be in TV mode.
•
Maybe the batteries in the remote control
are weak, dead or installed incorrectly. Try replacing batteries. (Note, if
you remove the batteries, you may have reprogram the remote to control other components.)
•
Remove the batteries and hold the number 1 button for at least 60 seconds to drain the microprocessor inside the
remote control.
Release the button, replace the batteries, and (if necessary) reprogram the remote control.
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