Maytag MVWX500XL2 Use And Care Manual page 13

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience I Possible Causes Solution
Not cleaning or Not using HE detergent The suds from regular detergent can keep washer from operating correctly.
removing stains (cont.) or using too much HE detergent. Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer's directions based on load
size and soil level.
Not using correct cycle Use a higher soil level cycle option and warmer wash temperature to improve
for fabric type. cleaning.
Use Whites and Power Wash cycle for tough cleaning.
See the "Cycle Guide" to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid cHorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete
to avoid dye transfer.
Small amount of water Normal dispenser operation. It is normal for small amounts of water to remain in dispenser.
still in dispenser after
cycle
incorrect dispenser Clogged dispensers or laundry Do not overfill dispenser, which causes immediate dispensing.
operation products dispensing too soon.
Always select Fabric Softener option to assure proper dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder in the dispenser.
Toavoid, select a warmer wash temperature if possible, depending on your load,
or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
Residual powder in dispenser. In wash water temperatures colder than 60° F (15.6° C), some detergents do not
dissolve well. Soils may be difficult to remove. To avoid, select a warmer wash
temperature if possible, depending on your load, or use liquid HE detergent.
Fabric damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid
wash cycle, snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged before Mend rips and broken threads in seams before washing.
washing.
Fabric damage can occur if load Load garments in loose heaps evenly around the washplate. Do not load
is tightly packed, garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started.
Liquid chlorine bleach may have Do not pour liquid cHorine bleach directly onto load. Wipe up bleach spills.
been added incorrectly. Undiluted bleach will damage fabrics. Do not use more than recommended
by manufacturer.
Do not place load items on top of bleach dispenser when loading and unloading
washer.
Garment care instructions may Always read and follow garment manufacturer's care label instructions. See the
not have been followed. "Cycle Guide" to match your load with the best cycle.
Odors Monthly maintenance not done Run the Clean Washer with AFFRESH
TM
after every 30 washes. See "Cleaning
as recommended. Your Washer" in Washer Maintenance.
Using wrong or too much detergent. Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer's directions.
See "Cleaning your Washer" section.
Lid Locked light is on The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused using The washer may still be spinning. The lid will not unlock until the basket has
the Start/Pause/Unlock button, stopped spinning. This may take several minutes if washing large loads or heavy
_. fabrics, j
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