LG BX580 Owner's Manual page 77

78 Troubleshooting
Network
o
0
LQ
BD-LIVEfeature does not
work.
Streaming video services
(such as YouTube% etc.)
are often stopped or"
buffer"during playback.
Shared folder or files from
your PCor a media server
are not displayed on the
[Home Link] menu.
Cannot connect the player
to the access point or
wireless LAN router.
Access point is not
displayed on the "Access
point name" list.
Tile connected USBstorage may not have enough space.
Connect the USBstorage with at least 1GBfree space.
Ensurethat the unit is correctly connected to tile local area
network and carl accessthe internet (see pages 20-25).
Your broadband speed may not fast enough to use the BD-
LIVEfeatures. Contact your Internet Service Provider (ISP)and
increasetile broadband speed is recommended.
The [BD-LIVEconnection] option in tile [Setup] menu is set
to [Prohibited]. Set tile option to [Permitted].
Your broadband service speed may not be fast enough to
stream video services. Contact your Internet Service Provider
(ISP) and increase the broadband speed is recommended.
The firewall or antiwirus software on your media server is
runnirlg.Turrl offthe firewall or anti-virus software rurlrling
on your PCor media server.
The player is not connected to the local area network that
your PCor the media server are connected.
The wireless communication may be interrupted from
household devices that are using radio frequencies. Move
the player away from them.
The access point or wireless LAN router may not broadcast
its SSID. Set your access point to broadcast its SSID through
your computer.
iill
iill
iill
iill
Customer Support
You can update the Playerusing the latest software to enhance the products operation and/or
add new features.To obtain the latest software for this player (if updates have been made),
please visit http://us.lgservice.com or contact LGElectronics customer care center.