Helpful Hints - Magnavox SV2000 SVD101 Owner's Manual

44 Helpful Hints
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If you are having problems with your product, checkthis list of problems and possi-
ble solutions before requesting service.You may be able to solve the problem your-
self.
If you need to call a customer service representative, please know the model num-
ber and serial number of your product before you call.This information is displayed
on the back of the product. Also, pleasetake a moment to identify the problem you
are having,and be prepared to explain this to the representative. If you believe the
representative will need to help you with operations, please stay near the product.
Our representatives will be happyto assist you.
The DVD Player has no power,
• Make sure the power cord is connected completely to an AC (alternating current)
outlet.
• Press the POWER button to turn on the DVD Player,"HELLO" will appear briefly
on the display panel as the power is turning on.
The remote control will not operate the DVD Player.
• Aim the remote control directly at the DVD Player's remote sensor.Details are on
page 14.
• Rt_nove all obstacles between the remote control and the DVD Player.
• Inspect and/or replace the batteries in the remote control. Details are on page
seven,
• Use the remote control within 23 feet of the DVD Player.
No picture
• Make sure the video cable is connected correctly.You may connect either the yel-
low video cable (supplied) or an optional S-Video cable. Detailsare an pages8-12.
• Make sure theTV is set to the correctVideo or S-Video In channel (usually the
AUX IN,A/V IN,Auxiliary In, or S-Video In channel). Check yourTV owner's man-
ual for details.
• Insert a Disc that is playable on this DVD Player.Details are on page six.
Disc cannot be played.
• Insert a playable Disc. Details are on pagesix.
• Placethe Disc correctly in the recesses in the Disc tray. If the Disc is one-sided,
placethe Disc in the tray with the label facing up.If the Disc is two-sided, make
sure the side you want to play is facing up.
• Clean the Disc.
• Cancel the parental lock,enter the password,or change the control level.Details
are on pages34-35.
• Make sure the Disc is labelled for use in Region I orALL regions. Details are on
page six.
No sound
• Connect the audio cables firmly. Make sure the cables are connected to the
AUDIO IN jacks on theTV or audio equipment. Details are an pages8-12.
• Check the audio settings of the DVD Player.Detailsare on pages38-39.
• Turn on the power of the audio equipmentand make sure it is set to the correct
channel, usually Auxiliary IN. Refer to the owner's manual of the audio equipment
for details.
• Check the audio settings of the Disc. For example, you may have selected "sound-
track" playback on a DVD. Only the music of the movie will play,not the charac-
ters' dialog;music might not be recorded throughout the entire DVD.