Beforecallingforservice - Kenmore ELITE 911.99003 Use & Care Manual

BEFORECALLINGFORSERVICE
To save you time and money, before making a service call check the list below for
any problem you may feel you have with the performance of your range. If the
problem is something you cannot fix, use the Consumer Service Numbers located at
the back of this manuak When making any calls, have the Model No., Serial No.,
Repair Parts List, Use and Care Guide, and the Date of Purchase available.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The display of your You have a function Touch the CLEAR/OFF
control is flashing error code. pad. Restart the oven. If the
"F" followed by a function code repeats,
number or letter, disconnect all power to the
range for at least 30 seconds
and then reconnect power.
If the function error code
repeats again, call for service.
Tiny scratches or a. Use of incorrect a. Use only Cooktop
abrasions on the cleaning materials. Cleaning Creme ®.
cooktop, b. Coarse particles b. Make sure the cooktop
(salt, etc.) between surface and bottom of
cookware bottom cookware are clean
and cooking surface, before using.
c. Cookware with c. Use only smooth-bottomed
rough bottoms, cookware.
Metal markings on Sliding or scraping Use recommended cleaning
the cooktop surface metal utensils and procedure to clean the
(may appear as cookware across cooktop surface.
scratches), cooktop surface.
Areas of Mineral deposits from Use recommended cleaning
discoloration on water or food. procedure to clean the
the cooktop surface, cooktop surface.
Dark streaks and a. Encrusted boilovers a. Use razor scraper and
specks on the or grease splatters, follow the directions in the
cooktop surface, cleaning section of this
manual.
b. Incorrect cleaning b. Use only the Cooktop
materials. Cleaning Creme ® on the
cooktop surface.
Cooktop, oven, and No power to range. Check the circuit breaker or
oven control will fuse. Make sure the power
not work. cord is plugged in.
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