NEC Direction T-Series Manual page 72

4-8 Maintenance and Troubleshooting
Problem
CD-ROM
malfunction
Zip drive
malfunction
Table 4-1 Problems and Solutions
Symptom
System power not on.
Disc tray does not open.
Cannot access CD-ROM
reader.
No sound from CDs.
System power not on
Cannot access Zip drive.
Solution
1. Turn system power on.
1. System power not on. Turn system
power on.
2. System power failed. Insert about an
inch of a straightened paper clip into the
emergency eject hole, until the tray
opens.
1. Check that the CD-ROM driver
software is loaded and not corrupted.
2. Check signal and power connections
between the reader, system board, and
power supply.
3. Check the master/slave jumper
settings.
4. Check the IDE cable. Replace as
necessary.
5. Check the power supply. Replace as
necessary.
6. Check the system board. Replace as
necessary.
1. Check that speaker power is on and
volume is adjusted.
2. Check audio software settings.
3. Check the CD disc.
4. Check the CD-ROM drive audio
cable. Replace as necessary.
5. Replace the CD-ROM reader.
6. Replace the system board.
1. Turn system power on.
1. Check that the Zip drive driver
software is loaded and not corrupted.
2. Check signal and power connections
between the Zip drive, system board,
and power supply.
3. Check the master/slave jumper
settings.