Requesting Assistance Or Service - KitchenAid YKGRTS07 Use And Care Manual

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PROBLEM CAUSE
The control knob(s) o You are not pushing in before turning.
will not turn
The Self-Cleaning cycle
will not operate
Cooking results are not
what you expected
The display is showing
"PF"
A letter followed by a
number shows on the
display (for example
"E3," "F1 ")
The key pads do not
operate
• You have programmed a delayed start time. Wait for the
start time to be reached or cancel and reset the control.
,, The cooling fan is not running. If fan is running, you can
hear it. Call a service technician for repair.
The range is not level. (See Installation Instructions.)
®The oven temperature seems too low or too high. See
"Adjusting oven temperature" on page 37 to adjust oven
temperature.
,, You did not preheat the oven before baking (if called for
in recipe).
,, You are using a pan that is not the correct type or size.
Refer to a reliable cookbook or recipe for recommended
pan type and size.
,, There is not enough air space around pan when baking.
Allow 1½ to 2 inches (3 to 5 cm) of air space on all sides
of pan.
,, The cookware is too large or too small for the surface
burner being used. Pan should be the same size or slightly
larger than the surface burner being used.
,, The flame is not the correct size for the cookware
being used.
There has been a power failure. Reset the clock.
(See page 29.)
,, Press CANCEL/OFF. If the code does not disappear, call
for service. (See Step 2 on pages 67 or 68.)
,, The power cord is not properly grounded. (See Installation
Instructions.)
The Control Lock has been set. (See "Using the control
lock" on page 24.) Turn off the Control Lock by pressing
and holding the Control Lock pad (Number Pad 3) for
5 seconds.
The Sabbath mode has been set ("SAb" appears on the
display). Turn off the Sabbath mode by opening the oven
door, waiting up to 15 seconds and pressing and holding
Number Pad 6 for 5 seconds.
The range is not grounded. Call a service technician to
ground the range.
If none of these items was causing your problem, see "Requesting Assistance or Service"
on page 67.
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