Service - Hoover Z Owner's Manual

If a minor problem occurs, it usuaUy can be solved quite easily when the cause is found by using the check list below.
[What's the cause?
Not firmmy plugged in.
No voltage in wall plug.
What's the solution?
Plug unit in firmly.
Replace fuse or reset circuit.
[What's the cause?
Agitator is obstructed.
What's the solution?
Disconnect cleaner from electrical outlet. Turn cleaner over and
remove an'/debris that has accumulated on the agitator brush
roll. Do not attempt to remove the agitator brush roll.
[What's the cause?
Dirt cup full.
Pro-filter screen dirty.
Incorrect carpet height setting.
Blockage in system.
Wharfs the solution?
Disconnect cleaner from electrical outlet. Empty dirt cup.
Disconnect cleaner from electrical outlet. Clean the pre-filter
screen using the (lustingbrush tool.
Select another carpet height setting on the control panel
Clear blockage (see"Clearing blockages" section).
[What's the cause?
Incorrect carpet height setting.
What's the solution?
Select a higher carpet height setting on the control panel.
[What's the cause?
Dirt cup full.
Pre-filter screen dirty.
Gentle brush mode selected.
Blockage in system.
What's the solution?
Disconnect cleaner from electrical outlet. Empty dirt cup.
Disconnect cleaner from electrical outlet. Clean the pre-filter
screen using the (lusting brush tool.
De-select gentle brush mode on the control panel.
Clear blockage (see"Clearing blockages" section).
To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Sales and Service Center or
Authorized Hoover Warranty Service Dealer (Depot) by:
7' Checking the Service Section of Hoover on-line at www.hoover.com OR
7' Checking the list of Sales and Service Centers provided with this cleaner OR
7" Checking the Yellow Pages under "Vacuum Cleaners - Household" OR
7" Calling 1-800-944-9200 for an automated referral of authorized service outlet locations
(U.S. only)
Do not send your cleaner to Hoover in Newton, Iowa for service; this will only result in delay.
If further assistance is needed, contact the Hoover Consumer Response Center, Phone: 330-499-9499.
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.
Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model
number appears on the underside of the main body of the cleaner.)