Before Calling For Service - Kenmore 93901 Series Use And Care Manual

Before Calling for Service, Check the Following Points
If Electronic Laundry
Center does not start:
• Is plug disconnectexl from power
supply or is plug loose in outlet, not
making good connection?
• Is house fuse blown or circuit breaker
off?.
• Is lid closed during spin cycle?
• Is dryer door closed?
• Have you touched START pad?
• The internal motor protector will stop
motor if it is overheated, but will
automatically reset after motor cools.
If display window does not
indicate desired setting:
• Have correc_t Cycle, Options, and
Cycle adjustments been selected?
• Has cycle setting accidentally been
reprogrammed?
See "Personalized Cycle" in Operating
Instructions to return to factory-set
program or change personalized cycle.
If water does not enter:
• Are water valves turned on?
• Are filter screens clogged? They are
located at water valve: ends of hoses.
If there is no hot water:
• Are hot and cold water hoses reversed?
Hot water hose is identified.
If water does not: drain:
Are there kinl_ drain hose?
_Is drain system c[oggexl or restricted?
y
• Is drain hose lower than 33" in
standpipe? This can cause siphoning
and washer will continue to fill. See
Installation Instructions for further
information.
• Is the lid closed? The washer will not
spin out wash water unless the lid is
closed.
If water is leaking at hose
connection:
• Disconnect hose from valve. Remove
rubber washer at end of hose and
replace with new washer. Reconnect
hose to valve. DO NOT overtighten.
[AWARNINGI
Disconnect electrical
supply cord before servicing Electronic
Laundry Center. Failure to disconnect
can cause electrical shock or serious
personal injury.
If washer will not go into a
spin cycle:
• Is lid closed? Washer will fill and
agitate while lid is open. However, it
will not go into a spin cycle unless lid
is closed.
If articles are still wet at end
of spin cycle:
• Is load unbalanced'? Unit is designed
to complete cycle with unbalanced
load which could leave articles damp.
Redistribute articles and touch SPIN
ONLY.
• Is drainsystem clogged or restricted?
If washer' lid is locked:
As a safety precaution during spin in
each cycle, the lid will AUTO-
MATICALLY LOCt_ to help prevent
children from reaching into the wash
tub. The lid will unlock approximately
1 to 2 minutes after end of spin. If
required, the lid may be opened during
spin cycle by touching STOP. Lid lock
will release, allowing lid to open after
approximately 1 to 2 minutes.
If articles are not drying
satisfactorily:
• Is lint filter cl.ean?
• Are exhaust duct and vent hood free
of obstruction or lint blockage?
• Is dryer operating on /dR ONLY
cycle, which provides no heat?
• Are the:re too many articles in dryer?
Check loading section of this booklet.
• Is metal flexible duct kinked or
pinchext?
I_,WARNING]
Do not use plastic
flexible dact to exhaust dryer. Replace
plastic duct with rigid or flexible metal
duct. Excessive lint can build up inside
duct work, creating a fire hazard and
restricting air flow. Restricted air flow
will increase drying time.
If you still have a problem after checking these items, you
can obtain service simply by contacting your nearest Sears
Service Center throughout the United States.
When calling your Sears Service Center, be read2/to give
the model number, serial number, and date of purchase
of your appliance.
Optional Accessories for your
Kenmore Electronic Laundry Center
available from your nearest Sears Service Center.
• Drying Rack P/N 131155200
• Syphon Break P/N 0766660-000
• Drain Hose, 9 Ft. Long P/N 142337-000
• For additional accessories check Laundry Center Parts List or your local Sears Service Center.
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